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2014 Ford Escape recall: sun/moon roof assembly

Ford Motor Company reported this safety recall on July 2, 2014. It covers about 1,867 vehicles.

vehicles affected
1,867
reported
Jul 2, 2014
owners notified
Jul 16, 2014
related complaints
27

Visibility: sun/moon roof assembly

What is wrong
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
Risk
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Remedy
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1‑800‑392‑3673. Ford's number for this recall is 14S13.

Recall number 14V403000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 27 complaints about visibility problems.

2014 Ford Escape

Questions about recall 14V403000

Is there a recall on the 2014 Ford Escape sun/moon roof assembly?

Yes. Recall 14V403000, reported on July 2, 2014, covers about 1,867 vehicles.

What is the fix for recall 14V403000?

Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1‑800‑392‑3673. Ford's number for this recall is 14S13.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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