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2014 Chevrolet Impala recall: electric power assist system

General Motors LLC reported this safety recall on July 23, 2014. It covers about 57,242 vehicles.

vehicles affected
57,242
reported
Jul 23, 2014
owners notified
Aug 21, 2014
related complaints
140

Steering: electric power assist system

What is wrong
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have a loss of power steering assist during start up or while driving.
Risk
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1‑800‑222‑1020. The recall began on August 21, 2014. GM's number for this recall is 14330.

Recall number 14V450000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 140 complaints about steering problems.

2014 Chevrolet Impala

Questions about recall 14V450000

Is there a recall on the 2014 Chevrolet Impala electric power assist system?

Yes. Recall 14V450000, reported on July 23, 2014, covers about 57,242 vehicles.

What is the fix for recall 14V450000?

GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1‑800‑222‑1020. The recall began on August 21, 2014. GM's number for this recall is 14330.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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