While driving, the car steering became very hard and uncontrollable posing a risk to me and other drivers on the road. A mechanic has checked.
2014 Chevrolet Impala steering problems
140 complaints (22% of all complaints for this car). Typical mileage when it fails: 69,000. 5 crashes reported.
- owner complaints
- 140
- of this car's complaints
- 22%
- typical mileage
- 69,000
- crashes
- 5
- recalls
- 2
Which part fails
- Hydraulic power assist: power steering fluid1
- Hydraulic power assist system1
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Chevrolet Impala steering problems in other years
Specific symptoms reported on the 2014 Chevrolet Impala steering
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Steering: electric power assist system
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have a loss of power steering assist during start up or while driving.
- Risk
- If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
- Remedy
- GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1‑800‑222‑1020. The recall began on August 21, 2014. GM's number for this recall is 14330.
Recall number 14V450000 · Recall details
Steering
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.
- Risk
- If any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.
- Remedy
- GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at 1‑800‑521‑7300 (Buick), 1‑800‑458‑8006 (Cadillac) or 1‑800‑222‑1020 (Chevrolet). GM's number for this recall is 14378.
Recall number 14V409000 · Recall details
Related investigations
BiCal Chevrolet/Loss of Power Steering
the federal safety agency opened AQ17-002 to determine whether BiCal Chevrolet of Valley Stream, New York (BiCal) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ?30120(i)).the federal safety agency issued an information request (IR) letter to BiCal on March 15, 2017. BiCal responded to this request on November 8, 2017. On March 16, 2017, an IR letter was issued to General Motors LLC (GM) and a response was received from GM on April 28, 2017. In the federal safety agency?s view, it had difficulties in obtaining responses to IR letters from BiCal throughout the AQ investigation, including not receiving a response to the first IR until more than three months after the original deadline. Additionally, in the federal safety agency's view, BiCal failed to provide a full response to the second IR. BiCal does not contest the federal safety agency's conclusion that it violated the Safety Act by initially failing to provide full and complete responses to the IRs from the federal safety agency by their deadlines. the federal safety agency's investigation also indicated that BiCal sold and delivered at least 54 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers.BiCal did not contest the federal safety agency?s conclusion that it violated the Safety Act by selling and delivering certain new motor vehicles that were subject to a recall before the vehicles were remedied.Under a Settlement Agreement dated March 11, 2019, BiCal agreed to pay compromised civil penalties in the amount of $40,000. This Audit Query is closed.
AQ17002
What 2014 Chevrolet Impala owners say
Most recent owner complaints, unedited.
The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the messages "Stabili-trak" and "Power Steering" displayed on the instrument panel, and the traction control warning light illuminated. Additionally, the transmission display switched from drive(D) to park(P) while driving, causing the vehicle to decelerate and stall. The rear-view camera also intermittently failed to function properly, displaying the message "Park Assist Not Available" while reversing. The contact pulled over, waited, and then restarted the vehicle. The contact stated that the wheel hub, camshaft sensor, and a cylinder had previously been replaced, but the failure persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was unknown.
Power steering goes out while driving in towns or on hiways.frequently comes back on while parked for a few hours or days. Unpredictable while driving.dangerous.
The contact owns a 2014 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. Additionally, the message "Power Steering Failure" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that electric power steering control module(PSCM) had failed and needed to be replaced. The vehicle was not repaired. An unknown dealer was made aware of the failure, but no assistance was provided. The contact related the failure to an unknown recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,500.
Very loud abnormal ticking sound coming from the vehicle, failed actuators. Resulting in hvac loss. Arecall issued in 2014 for stabilitrak /abs for bad grounds on 2014 Chevy Impalas. HOWEVER 2.5 and 3.6 L engines were not included, BUT NEED TO BE!!! the car will drive rough and eventually just cut off in the middle of traffic highway or residential. This is what it did on me, putting me in a very dangerous position with my 5 year old in the car. This issue is effecting thousands of the same vehicles and GM's failure to address this issue is leaving the owners of the affected vehicles driving unsafe vehicles. GM / Chevy needs to issue a recall on ALLL the 2014 Impalas. (which they will not confirm or deny). While I was driving 60mph on an interstate my car notification screen displayed "service stabilitrak"/ "engine power reduced"... then my car acceleration seemed to have died and car slowed all the way down to around 20 mph with the gas pedal diwn to the floor... a big semi truck was behind me and had to break and swerve around me while blowing his horn...I was nearly killed.
The contact owns a 2014 Chevrolet Impala. The contact stated while driving 40 MPH, the power steering, service stabili-trak, and the check engine warning lights illuminated, and the steering wheel seized briefly. The contact stated that shortly after the failure, the steering wheel unlocked, and the contact was able to continue driving safely. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the rack and pinion had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 180,000.
My steering wheel tripping , my brake light , my parking gear is triggered , stabilizing system and air bag
The contact owns a 2014 Chevrolet Impala. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The contact's wife was able to drive to the residence before the steering wheel seized. The "Service Power Steering, Drive with Care" messages were displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
The contact owns a 2014 Chevrolet Impala The contact stated while driving at an undisclosed speed, the steering wheel seized, with the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering column had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was not available.
The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, with the steering wheel being abnormally loose. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 14V450000 (Steering); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 66,000.
Questions about the 2014 Chevrolet Impala steering
Does the 2014 Chevrolet Impala have steering problems?
Owners have filed 140 complaints about the steering of the 2014 Chevrolet Impala, 22% of all its complaints.
At what mileage do 2014 Chevrolet Impala steering problems start?
The typical (median) mileage in owner complaints is 69,000 miles.
Was there a recall on the 2014 Chevrolet Impala steering?
Yes, 2 recalls: 14V450000, 14V409000. Check your VIN to see if your car still needs the free repair.
What year does the Chevrolet Impala have bad steering?
The Chevrolet Impala model years with the most steering complaints are 2014 (140 complaints), 2006 (135 complaints) and 2000 (124 complaints).
Other 2014 Chevrolet Impala problems
Electrical 221Driver assistance 150Brakes 91Engine 58Airbags 44Lights 44Transmission 39Acceleration 31Body 24Visibility 20Fuel system 13Suspension 12Wheels 12Seats 8Seat belts 7Locks 1Tires 1
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