The contact owns a 2014 Chevrolet Impala. While driving at an undisclosed speed, the Stabili-Trak warning light illuminated and the vehicle lost power steering functionality, causing the steering to become extremely firm. The contact stated that excessive force was needed to turn the steering wheel. The contact safely pulled over, and after the audible alarm ceased, the vehicle returned to normal operation. Additionally, the vehicle lost electrical power and stalled on several occasions. There was no warning light illuminated. While the vehicle was stationary, the vehicle frequently lost power. The contact stated that the battery terminals were disconnected and reconnected after the failure, and the vehicle operated for approximately 15 minutes before the vehicle stalled again. The manufacturer was notified of the failure. The local dealer had inspected the vehicle and confirmed the failure. The dealer had retrieved several unknown fault codes. The vehicle was not yet diagnosed.
2014 Chevrolet Impala: loss of power steering
52 of the 638 complaints about the 2014 Chevrolet Impala describe loss of power steering.
- owner complaints
- 52
- of this car's complaints
- 8%
- typical mileage
- 71,000
- recalls
- 2
Loss of power steering by model year
What owners say
While driving, the car steering became very hard and uncontrollable posing a risk to me and other drivers on the road. A mechanic has checked.
The contact owns a 2014 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. Additionally, the message "Power Steering Failure" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that electric power steering control module(PSCM) had failed and needed to be replaced. The vehicle was not repaired. An unknown dealer was made aware of the failure, but no assistance was provided. The contact related the failure to an unknown recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,500.
The contact owns a 2014 Chevrolet Impala. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The contact's wife was able to drive to the residence before the steering wheel seized. The "Service Power Steering, Drive with Care" messages were displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
The contact owns a 2014 Chevrolet Impala. The contact stated that while attempting to park in the driveway, the power steering failed, and the steering wheel became very difficult to turn in either direction. During the failure the steering failure message was displayed on the instrument panel. The cause of the failure was not yet determined. The local dealer was notified of the failure and informed that the vehicle was previously serviced under the federal safety agency Campaign Number: 14V450000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer was not yet notified of the failure. The failure mileage was approximately 179,000.
The contact owns a 2014 Chevrolet Impala. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist with the EPS, stability track, and several unknown warning lights illuminated. Additionally, the steering wheel was stiff while making turns. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The contact related the failure to the federal safety agency Campaign Number: 14V450000 (Steering). The failure mileage was approximately 71,000.
I was driving in a snowstorm and all of the sudden the ABS, Stabilitrak, and power steering went out. I'm frustrated that this is the 2nd electrical safety issue that I have experienced. Both of which have been reported by several drivers and still no recalls!
Due to a poor electrical ground connection to the power steering control module, the vehicle has been losing power steering assist during start up and while driving; this requires much greater effort for me to steer the vehicle even at low speeds, and is increasing the risk of a crash for me and my family.
The contact owns a 2014 Chevrolet Impala. The contact stated while driving 55 MPH, the vehicle lost power steering assist without warning. The contact used excessive force to steer the vehicle to the side of the highway. The vehicle was then towed to a dealer where the vehicle was diagnosed and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and informed her that the vehicle was previously repaired under the federal safety agency Campaign Number: 14V450000 (Steering) prior to her owning the vehicle. The vehicle had yet to be repaired. The failure mileage was unknown. The VIN was not available.
The contact owns a 2014 Chevrolet Impala. The contact stated while in a parking lot and reversing the vehicle lost power steering functionality. There were no warning lights illuminated. The contact was able to drive home safely. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.
The contact owns a 2014 Chevrolet Impala. The contact stated while driving approximately 55 MPH, the steering wheel became firm. The power steering assist warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 167,000.
While driving on straight paved road, service steering system light came on and lost power steering assist. Was able to get home with a lot of effort.
Service bulletins that may apply
- Steering
- This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the...
- This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with...
- Steering
- This technical bulletin provides a procedure to eliminate a power steering noise due to extremely low...
- This technical bulletin provides repair information to correct a customer concern of "Steering Assist Is...
- This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of...
- Steering
Related recalls
Steering: electric power assist system
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have a loss of power steering assist during start up or while driving.
- Risk
- If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
- Remedy
- GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1‑800‑222‑1020. The recall began on August 21, 2014. GM's number for this recall is 14330.
Recall number 14V450000 · Recall details
Steering
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.
- Risk
- If any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.
- Remedy
- GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at 1‑800‑521‑7300 (Buick), 1‑800‑458‑8006 (Cadillac) or 1‑800‑222‑1020 (Chevrolet). GM's number for this recall is 14378.
Recall number 14V409000 · Recall details
Questions about the 2014 Chevrolet Impala power steering loss
Is loss of power steering a common problem on the 2014 Chevrolet Impala?
52 of 638 owner complaints about the 2014 Chevrolet Impala (8%) mention loss of power steering. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2014 Chevrolet Impala?
There are 2 recalls and 53 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Chevrolet Impala
ABS 68Loss of power 46Headlights 44Check engine light 37Stalling 31Grinding brakes 22Hesitation 14Won't start 14Steering lock-up 13Adaptive cruise 12Engine failure 12Jerking 12Warning lights 12Airbag light 11Water leak 11Fire or smoke 8No deployment 7Backup camera 7Collision warning 7Fuel gauge 7Door locks 6Knocking 6Lane assist 6Key fob 5
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