2014 Chevrolet Impala: engine failure

Filed Apr 30, 2025 · Steering · 180,000 miles · SC

The contact owns a 2014 Chevrolet Impala. The contact stated while driving 40 MPH, the power steering, service stabili-trak, and the check engine warning lights illuminated, and the steering wheel seized briefly. The contact stated that shortly after the failure, the steering wheel unlocked, and the contact was able to continue driving safely. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the rack and pinion had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 180,000.

Filed Feb 28, 2025 · Steering · 100,000 miles · FL

The contact owns a 2014 Chevrolet Impala. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The contact's wife was able to drive to the residence before the steering wheel seized. The "Service Power Steering, Drive with Care" messages were displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

Filed Jan 24, 2025 · Steering · GA

The contact owns a 2014 Chevrolet Impala The contact stated while driving at an undisclosed speed, the steering wheel seized, with the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering column had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was not available.

Filed Sep 16, 2019 · Steering · 70,000 miles · IL

Tl* the contact's wife owns a 2014 chevrolet impala. While driving 25 MPH on a residential road, the power assist warning indicator illuminated and the steering wheel seized. The contact managed to steer the vehicle and then drove home. The dealer was not contacted. The vehicle was taken to an independent mechanic who diagnosed that the steering module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to call the federal safety agency. The failure mileage was approximately 70,000.

Filed Apr 8, 2019 · Steering · 100,000 miles · IL · crash

Tl* the contact owns a 2014 chevrolet impala. While driving, the steering wheel seized while making a left turn. As a result, the vehicle crashed into a wall. There were no injuries and a police report was not filed. The vehicle was towed to the contact's home. Kingdom chevrolet (6603 s western ave, chicago, il 60636, (877) 921-8488) and the manufacturer stated that there was no recall on the vehicle. The vehicle was not diagnosed or repaired. The failure mileage was 100,000.

Filed Mar 7, 2018 · Steering · 23,729 miles · NC

Tl* the contact owns a 2014 chevrolet impala. While driving approximately 35 MPH, the steering wheel seized and the power steering warning indicator illuminated. The contact turned the vehicle around and drove home. The vehicle was taken to boyd chevrolet cadillac buick (1875 spartanburg hwy, hendersonville, nc 28792) where it was diagnosed that it needed to be reprogrammed. The vehicle was not repaired due to the repair fees. The manufacturer informed the contact that the warranty had expired and did not offer further assistance. The approximate failure mileage was 23,729.

Filed Aug 16, 2017 · Transmission · 45,000 miles · PA

June 2016 at 20k miles the car was erratically shifting at 30-35 MPH and had a bad smell from the vents. I brought it to bonner chevrolet who stated they were unable to replicate the issue and it may be due to running too high of an octane of fuel. The issue was not resolved. October 2016 I brought it back to the dealership for the same issue but I also noticed a slight ticking noise. A motor mount was changed but nothing was done about the shifting issue or bad smell. They stated because the car was not giving any codes, there was nothing else they could do about it. August 13 2017 at 25 or 30 MPH while accelerating the car violently jerked my son and I forward. It also did this while downshifting. It continued to do this for 5 minutes until it began to no longer shift gears. The check engine light came on. It got to 4500rpm when I pulled over and shut the car off. I turned it back on after a few minutes but the issue continued. After another 5 minutes I got home. Monday 8/14 after arguing with chevy about towing my car since they didnt want to pick it up until 8/17, they agreed to pick it up that day 8/14. They also stated I would get a rental as long as it was determined the issue was a failure on behalf of chevy and not myself. Tuesday 8/15 came with no update from the dealsership. Wednesday morning 8/16 I called for an update and was informed the car had "internal engine failure". The service rep paul at valley chevrolet refused to give me the code the car was giving for the internal engine failure. He refused to give me a rental because the car has over 36k miles. I informed him this is conflicting from what I was told on 8/14 by customer service. He said that if I did not want the car fixed, that he could leave my car outside. No call back yet from customer service as the rental and transmission replacement should be covered under the powertrain warantee.

Filed Jul 14, 2016 · Steering · 72,000 miles · TX · crash

Tl* the contact owns a 2014 chevrolet impala. While driving 25 MPH, the power steering seized and the driver lost control of the vehicle and crashed into a fire hydrant. The power steering warning light illuminated. The vehicle was not able to restart. The front bumper was fractured. There were no injuries sustained and a police report was not filed. The vehicle was taken to the dealer, but was not diagnosed or repaired. The VIN was excluded from the federal safety agency campaign numbers: 14v450000 (steering) and 14v409000 (steering). The failure mileage was 72,000.

Filed May 11, 2016 · Brakes, Engine · 54 miles · FL

Tl* the contact owns a 2014 chevrolet impala. While driving various speeds, the brakes locked up. The contact stated that the engine blew out, which also caused the catalytic converter to fail. The contact stated that the dealer could not determine why the vehicle overheated. When the vehicle overheated, the contact became locked inside the vehicle until it cooled down. In addition, the high beam headlights were very dim and dimmer than the daytime running lights. The vehicle was taken to the dealer where it was diagnosed that the vehicle was designed in that manner. The vehicle was repaired several times for the failures, but the remedies failed to repair the vehicle. The manufacturer was notified of the failures. The approximate failure mileage was 54.

Filed Oct 20, 2015 · Steering · PA

Tl* the contact owns a 2014 chevrolet impala. The contact stated that there was a random progressing failure in which the steering wheel seized without warning. The contact had to turn the vehicle off and back on to reset the computer. The vehicle was taken to a dealer for diagnostic testing. The VIN was not included in the federal safety agency campaign numbers: 14v450000 (steering) and 14v409000 (steering). The manufacturer was notified of the failure and provided no remedy. The VIN and failure mileage were not available. Updated 01/27/16*lj

Filed Aug 27, 2014 · Steering · 29,000 miles · NC · crash · 1 injury

Tl* the contact owns a 2014 chevrolet impala. The contact stated that while making a rapid left turn, the steering wheel seized causing the contact to crash into another vehicle. The contact also stated that the power steering warning light illuminated and a chime sounded. A police report was filed. The contact sustained a burn from the air bag deployment and did not require medical attention. The contact was able to drive the vehicle from the crash. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 29,000.

Filed Mar 25, 2014 · Brakes · 2,500 miles · MN · crash

Tl* the contact owns a 2014 chevrolet impala. The contact was using the vehicle as a rental. The contact was driving 20 MPH when the brakes independently seized. The vehicle came to a complete stop then eventually resumed proper function. The next day the failure recurred while driving 40 MPH, the contact heard 3 to 4 beeps followed by the brakes independently seizing. As a result, another vehicle crashed into the rear of the contact's vehicle. There were no injuries and a police report was not filed of the incident. The dealer and manufacturer were notified of the failure. The approximate failure mileage was 2,500.