2014 Chevrolet Impala: won't start

Filed Sep 20, 2026 · NC

While driving my 2014 Chevrolet Impala Limited Police vehicle, VIN [XXX], the engine unexpectedly shut off. The check engine light illuminated and the vehicle subsequently would crank but would not start normally. A diagnostic scan produced code P069E, Fuel Pump Control Module Requested MIL Illumination. After the failure, the vehicle would crank without starting using the normal ignition. The vehicle was towed home. I attempted to start vehicle using the factory remote-start system. It started as normal with the remote-start system, but shut off after a few minutes. I am reporting this because an unexpected engine shutdown while the vehicle is in motion created a safety risk due to the sudden loss of engine power while driving. I found GM service information addressing P069E and fuel pump control-related conditions on 2014 Chevrolet Impala Limited vehicles, including GM bulletin PI1082. However, this VIN does not appear to be included in a recall or repair campaign for this condition. I am requesting that the federal safety agency document and evaluate this incident, including whether similar engine-stall, no-start, fuel pump control module, or P069E complaints have been reported for 2014 Chevrolet Impala Limited vehicles outside any previously identified vehicle population. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 16, 2023 · Brakes, Engine · IN

Fourth time I had submitted this text so this one will be vague. I've had to Repair my stuts and shocks and brakes to my vehicle due to ongoing issues with tires while divingand hitting small speesbumps and potholes. I did replace low performance tires and still was an issue with my struts and shocks when I drive causing me to hit a bump or a small hole and diverts me to the next lane of ongoing traffic also I had to my battery replaced twice. To find out that it was only due to corrosion and the battery cables slipping was frustrating cause I did replace the battery and key fob battery already. Car wouldn't start and when it did it took forever hours to restart and engine still seems to get bogged down In ongoing traffic. Which was the prior issue no power no matter how hard i press the gas. I took to autozone and they did a reading which came back that everything was okay including the battery which was obviously not okay. It was leaking fluid and i have already replaced year and half ago due to same issue. They cables seem to slip over time on its own. What to do? Thank you for your time to look into this issue. Kindest Regards

Filed Jul 9, 2022 · Driver assistance · NC

The message can on in the car "side detection system " when I cut the car off and got back in, it was gone off. Later that night I got back in the car to go somewhere and the car wouldn't start. And every time I try starting it want.

Filed Mar 17, 2020 · Driver assistance · 75,000 miles · OH

I have a message saying service side detection. It has been on for months and didn't seem to be a big deal. It now has caused a bunch of other messages to come up to service. Everything on my dashboard stop working (speedometer, gas gauge, etc.) my heat is effected and at one point, my car wouldn't start for several days.

Filed Dec 16, 2019 · Electrical · IL

My car won't work at all half of the time. Mostly all electricity stops in the vehicle. The battery is 2 years old. Sometimes electric will work and still won't start. I have been told there's some kind of electrical problem in my car and that there is a recall on that but for whatever reason it says that it's not for my VIN number. I think my electrical has a problem it's been going on for well over a year now and I have to jump my car a lot.

Filed Oct 30, 2019 · Electrical · 100,000 miles · IL

The car has intermittent various electrical problems. It will run fine and then the next time the key fob wont open the door, no interior lights, it wont start...absolutely no power to anything in the car. It is as if the entire battery was removed. Then later, it will start right up. Trying to jump start it does nothing.this has left me completely stranded several times. I have had the car towed 3 times. But each time when I get it to the mechanic, it starts right up. Other times, the car runs fine but the door locks will unlock and lock on their own rapidly over and over. This usually happens while sitting with the car on and in park. Other times when trying to pull into traffic, the engine sputters, the radio display flashes on and off, and the AC blower cuts out all at the same time. This is dangerous because the sputtering stalls the acceleration while pulling into traffic. Other times just the radio and the display will go off - sometimes for days & sometimes just a few minutes, but everything else works fine. Other times the speedometer will completely stop working and the gas gage registers nothing. This has happened on the interstate on long drives so that I can't tell how fast I am going or whether I have enough gas. It will then start back up, but may be days later. I took it in to be fixed. They took the computer out from under the rear wheel well and showed me that it was completely corroded. I drove the car without a computer for 8 months but because of the same problems continuing, I took it back in and they said I needed a new computer. The car had too many miles for this to be covered so I paid over $1500 for this to be fixed. Now it is 3 weeks after getting the new computer installed. All of the problems have continued. And again today, I was stranded when I went out after work and found it dead again. It is back in the dealer again.

Filed Sep 2, 2019 · Electrical · 66,000 miles · NY

"service side detection" comes on the dash everytime the car is started. Recently I tried to enter my vehicle and the fob did not unlock the doors after several attempts. Once it did, the car would not start. After several attempts of starting the vehicle it finally worked, but the gauges kept turning on and off even while the car was in motion as well as the door locks. This is the first time this has happened, but it was quite concerning while driving.

Filed Mar 31, 2019 · Electrical · 48,000 miles · NE

Side detection module went out on both side after it was impacted by rain. I was told by the dealership that there is a new module however I would have to pay 1300.00 for it because it is sealed up better and less likely to receive water damage. I was also told that if not fixed that my car wont start and I would have other electrical issues. Other people have said they their module have caught on fire. Bad part chevrolet this needs to be recalled asap.

Filed Mar 30, 2019 · Electrical · 63,000 miles · NY

Side blind zone alert stopped working due to the poor design of the modules. This caused my gas gauge and odometer to stop working. In addition, the following lights came on and said they needed to be serviced: air bags, tires,theft system, check engine. After all of this, my car wouldn't start. I was left stranded. The faulty modules scrambled my computer in my car. The cost of this repair is around $1400 to fix, plus the modules will fail again and need to be replaced again. The modules are a poor design from gm. This seems to be an ongoing issue with these cars. Currently, gm hasn't been held responsible to fix the design of these modules. Not only do we have to pay for the repair of the faulty modules. We paid and still pay a hefty price for this vehicle. I wish I knew about this issue before I purchased this car. My car was parked and when I tried to start it, it wouldn't start. I finally was able to start it. As I drove it to the shop, I didn't have any speed odometer, turning signals or lights. This was very dangerous due to driving on a 4 lane highway in a busy city. To lose all gauges, lights, turn signals and to have other numerous "check" lights come on is very unsafe. I could have been rear ended.

Filed Feb 25, 2019 · Driver assistance, Electrical · 55,000 miles · IA

Tl* the contact owns a 2014 chevrolet impala. While driving 55 MPH, the door locks kept locking and unlocking, the headlights went out, while driving, but the motor kept running. My wife made it home. The (for about 13 to 15 seconds) next morning she took it to work, on the way it stalled and would not start. Consumer replaced the battery and still it would not start. But the vehicle would not start, an independent mechanic diagnosed that the blind side sensor was corroded and informed the contact to unplug the wiring harness from the blind side sensor. After unplugging the wiring harness, the vehicle was operable. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was made aware of the failure. The failure mileage was 55,000. *tt consumer stated gm has a bulletin out about corrosion in blind side sensor connection.

Filed Feb 12, 2019 · Driver assistance, Electrical · 45,000 miles · OH

I have filed a complaint last month about my 2014 chevy impala's side detection system, back up camera warnings, and forward collision systems all not working. Today I am adding that while driving on the freeway in moderate rain doing 55mph, my stabilitrak light came on, ABS light came on and I lost power steering. I did not lose control of my car, but it could have been bad. I called chevy as soon as I got home to file a complaint. I will be bringing it to the dealership tomorrow as I have read other complaints of this happening as well with the next thing to go is the car won't start. This situation is uncalled for in a vehicle with 45,000 miles at a price tag of $35,000, especially when the other issues started happening around d 38,000 miles. Before today, when I started my car the service lights for front camera, park assist, and side detection all lit up. I did not take it to the dealership at that point because I heard it was expensive to fix now I have to as the safety of driving it is severely unstable.

Filed Sep 5, 2018 · Electrical, Steering · 65,000 miles · OH

It would cut off and will not start with everything going blank thought it was the battery got a new one to replace the old one but still doing the same thing then the power steering light will come on sometimes when driving and we put in a new alternator thinking that it would solve the problem that didn't work still cuts off and won't start until 15-20 minutes had it checked by a mechanic and they couldn't find the problem scared to drive it do to having my kids in the car with me or going to work and it happens often then it should and only had the car for a year and a half and it have done it at least 5 times already