The power door locks are not working. When you try to start the car, the security light comes on and the car will not crank or turn over. In the rare instance you do get it to start, if you turn it off, it will not start again (anywhere from an hour to two weeks or more). I have done my research online and there are literally thousands of people whom own gm cars that are having the same problem with no solution. I cannot get help from anyone and am frustrated beyond reason, so hopefully you can do your research and figure this out! I cannot depend on this car and I am disabled!
2002 Chevrolet Impala: won't start
102 of the 795 complaints about the 2002 Chevrolet Impala describe won't start.
- owner complaints
- 102
- of this car's complaints
- 13%
- typical repair cost reported
- $700
- typical mileage
- 78,000
- recalls
- 2
Is there a fix? There are 2 recalls and 97 service bulletins for this area of the car. See below
Won't start by model year
What owners say
Tl* the contact owns a 2002 chevrolet impala. While the vehicle was stationary, the ignition failed. The contact stated that the vehicle would not start when prompted. The vehicle was towed to an independent mechanic where it was determined that an ignition lock failure occurred. The independent mechanic replaced the ignition key lock, cylinder, and ignition switch on the vehicle. The dealer was not contacted about the failure. The manufacturer was not made aware of the issue. The failure mileage was 90,000. Updated 12/13/2017 *ln *tt consumer stated several dealers were contacted and no help with faulty "key fob". Updated 7/20/18*jb
"takata recall" I am having problems with my security system. At random times my car will not start and the security lights up on my dash. I have to wait about 10-15 minutes after the initial start before it will finally start up. Once it does it runs just fine until the next time. This is very annoying and such an inconvenience as well as not safe. I was leaving from taking my son to the er one morning at like 3am and it done this. So I am sitting an the er parking lot with a sick 2 year old at 3am. Thank god it wasn't when I had to take him in. What if I wouldn't have made it and something worse could have happened to my child. This needs to be recalled and fixed. I have seen numerous complaints on this.
My car will not crank or start..... It has something to do with the security system so I'm told...... This is a safety hazard....this happens often when I'm far away from home! I have the key but the security system still shuts the car down... This time I went in the store for 10 minutes, when I returned to go home the car would not start.
For awhile my car has been having starting problems, at random times it does not start and it takes ten minutes from the first time I turn the key to start. Recently it started shutting down (as far as dashboard functions and the motor kills) bounty for a brief moment as I am driving I noticed it does it whenever I used the turn signals and it also makes a buzzing type noise when I use the turn signals then it goes away. Now my car won't start at all, ive had my battery and alternator both tested and they both came back fine.
Security light blinks and car will not start. Have to wait 10 minutes until the light stops blinking and try to start it again.
Security passlock not allowing car to start. Fuel regulator faulty not getting fuel to start car. Once I get vehicle started I can cut car off and try to restart, car will not start. Issue needs to be resloved.
My daughter was driving the car and it stalled, so she pulled over to try and restart it but it wouldn't start. We had it towed to a shop and they thought it was the crank shaft censor. We drove for 3 days and the security light came on again and the car wouldn't start. So we had to have it towed home. I've read several complaints about this same problem with this make and model. I find it hard to believe that gm haven't had a recall on this part. This is very frustrating and something needs to be done about it. This part has to be defected.
My vehicle has a faulty electrical start up system and fuel pump system the battery on this vehicle was replaced and the starter was replaced as well and the vehicle still is experiencing the same problems. I took the vehicle to be serviced at a mechanic shop and the vehicle worked perfectly fine for the mechanic at the time and they were unable to make any repairs because the vehicle didn't perform the issue in front of the mechanic. The issue has been going on since june of 2014 and it randomly wont start at all and then its starts hours and hours later. I have spent hundreds of dollars replacing parts on this car that deal with starting issues and still this car is experiencing the same difficulties. I have been stranded numerous places with this vehicle refusing to start. I am aware that this vehicle has a recall out for key ignition electrical switch and fuel pump pressure all of which fit the problems my vehicle is experiencing the recall that is available to my vehicle doesn't include either one of these and I personally feel it should include these because multiple mechanics who have inspected the car have confirmed these are the issues this car is experiencing I don't have hundreds of dollars to keep installing and making repairs on this car only to have it keep breaking down I am in need of assistance to figure out if I can get this vehicle under the other recalls as well please and thank you.
Tl* the contact owns a 2002 chevrolet impala. The contact stated that the key failed to turn and prevented the vehicle from starting. The contact mentioned that the vehicle was repaired under the federal safety agency campaign number: 14v400000 (electrical system). In addition, while driving various speeds, the vehicle would stall. The dealer and manufacturer were made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 100,000. Updated 1/7/15*cn the consumer stated the vehicle would not start when the key was in the ignition. Updated 03/03/15
Tl* the contact owns a 2002 chevrolet impala. The contact stated that security light illuminated intermittently and the vehicle would not start. The vehicle was taken to a dealer where the technician diagnosed the ignition cylinder had a short circuit. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 26,000. Updated 11/12/14*lj the consumer stated the vehicle would not start on more than one occasion. Updated 01/15/15
Shortly after purchasing this vehicle, I parked and when I tried to start it would not start. After waiting about 20 minutes it did start. I took it to the dealer and was told it was a sensor which they replaced. Did not stop the problem, continues to do it today. Now at about 8500 miles a message comes up to service tract system. Am told it is a sensor in the hub and the entire hub will have to be replaced at a cost of about $750 per hub for the front and slightly more if it is the rear hub. After reading on the internet of this same problem people are having, I realize I am not the only one having this problem and it seems all these fixes do not stop the problem. I purchase the car new and love the ride and performance I get from this car but am not able at the time to pay for expenses of this magnitude. Have considered trading but do not want to saddle someone else with this problem. Would not mind the repairs if it was going to fix the problem, but seems as if this is a problem that cannot be fixed. Help
Service bulletins that may apply
- This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves...
- This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake...
- This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil...
- This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- This service bulletin provides graphics, information and guidelines for engine component wear to assist...
- Engine
- This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter...
- This service bulletin provides service information on new torque specification and installation procedure...
Related recalls
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe
- What is wrong
- General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V‑118, 09V‑116, and 15V‑201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
- Risk
- Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
- Remedy
- The remedy applied under recalls 08V‑118, 09V‑116, and 15V‑201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V‑118, 09V‑116, or 15V‑201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1‑800‑222‑1020, Buick customer service at 1‑800‑521‑7300, Oldsmobile customer service at 1‑800‑442‑6537 and Pontiac customer service at 1‑800‑458‑8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Recall number 15V701000 · Recall details
Engine and engine cooling
- What is wrong
- General motors is recalling 1,497,516 my 1997-2003 buick regal, my 1998-2003 chevrolet lumina, monte carlo and impala, my 1998-1999 oldsmobile intrigue, my 1997-2003 pontiac grand prix vehicles equipped with a 3.8l v6 naturally aspirated engine. Some of these vehicles have a condition in which drops of engine oil may be deposited on the exhaust manifold through hard braking.
- Risk
- If the manifold is hot enough and the oil runs below the heat shield, it may ignite into a small flame and may spread to the plastic spark plug wire channel and beyond increasing the risk of an engine compartment fire.
- Remedy
- Dealers will replace the engines front valve cover and front-valve-cover gasket with new parts of an improved design and remove the engines plastic cover and plastic oil-fill-tube extension, free of charge. The recall is expected to begin during may 2016. Owners may contact chevrolet at 1‑800‑630‑2438, oldsmobile at 1‑800‑630‑6537, and pontiac at 1‑800‑620‑7668 or http://www.pontiac.com or http:www.gmownercenter.com.
Recall number 09V116000 · Recall details
Questions about the 2002 Chevrolet Impala won't start
Is won't start a common problem on the 2002 Chevrolet Impala?
102 of 795 owner complaints about the 2002 Chevrolet Impala (13%) mention won't start. The model year with the most reports is 2002.
How much does it cost to fix won't start on the 2002 Chevrolet Impala?
Owners who mentioned a price put the repair at about $700 (median of 14 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2002 Chevrolet Impala?
There are 2 recalls and 97 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2002 Chevrolet Impala
Headlights 94Stalling 41ABS 38Fire or smoke 33Check engine light 18Loss of power 18Wipers 18Harsh shifting 17Overheating 17No deployment 14Fuel gauge 13Door locks 12Grinding brakes 11Steering noise 11Airbag light 9Fuel pump 9Hesitation 9Adaptive cruise 8Knocking 8Warning lights 8Engine failure 7Battery drain 6Misfire 6Brake failure 5Fuel smell 5Jerking 5Oil consumption 5Power steering loss 5Power windows 5
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