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2002 Chevrolet Impala: clunking or noise when steering

11 of the 795 complaints about the 2002 Chevrolet Impala describe clunking or noise when steering.

owner complaints
11
of this car's complaints
1%
typical mileage
59,926
recalls
0
Is there a fix? 9 service bulletins cover this area of the car. See below

Clunking or noise when steering by model year

What owners say

Filed Feb 29, 2012 · Acceleration, Brakes · 129,850 miles · SC

My ABS and service traction control light stays on. When I turn my steering wheel, there's a funny noise and a feeling like my brakes are scrubbing.

Filed Aug 4, 2011 · Brakes, Electrical · 85,000 miles · NC

I got my car on 03/09/2011. I have been complaining to the dealership about the issues I am having with my car. It hesitates to crank, when turning I can feel a popping feeling in the steering. Very often my signal lights doesn't come on. I do a lot of highway driving back and forth to work and this is very dangerous. When hitting my breaks the car sometimes speeds up before slowing down, which can be very dangerous. There is a shortage in the wiring. The low coolant level light stays on, even though they claim they fixed some sensor switch. They also said they fixed my car from leaking brake fluid, but the brakes are sounding worst everyday. I asked them if the brakes needed changing and they said it was fine. The car hesitates when taking off. I just got home from work and not even 30 minutes went by before I tried to leave out and my car would not crank. I have been complaining to the dealership since I got the car and they have procrastinated until the 30 day warranty expired. When calling today the dealership said that I would have to pay for any repairs because the warranty expired. When asking why should I have to pay for repairs, when I have been complaining about these issues since I first got the vehicle, the reply was they are not going to pay that any mind and I would still have to pay for the repairs.

Filed Aug 10, 2010 · Electrical, Lights · 147,000 miles · MO

Tl*the contact owns a 2002 chevrolet impala. Upon starting the vehicle and shifting it into drive she could hear a clicking noise coming from the steering column and fuse box under the engine. She also stated that whenever she shuts the vehicle off the high beams will continue to flicker on and off. The vehicle was taken to an independent mechanic where she was informed the vehicle was built with a faulty body control module. The vehicle was not repaired. The failure mileage was 147,050 and the current mileage was 147,432. Updated 11/05/10.

Filed Apr 2, 2008 · Steering · 59,926 miles · PA

Tl*the contact owns a 2002 chevrolet impala. The steering makes a clunking noise. The vehicle was taken to a mechanic and the diagnosis was that the steering column rod needed to be replaced. On april 2, 2008, the vehicle was taken to the dealer for inspection prior to a road trip. At that time, the contact was informed that the steering column rod was going to need replacing again soon. He believes that this is a manufacturer defect, in which they should repair. The current mileage was 71,000 and failure mileage was 59,926. Updated 04/22/08. *lj the steering shaft was lubricated. Updated

Filed Mar 22, 2006 · Steering · 48,000 miles · MI

Noticeable looseness and "clunk" in steering when turning and/or accelerating from a stop or at low speed. Car had nearly 50,000 miles. How much longer before a loss of steering could occur?

Filed Mar 27, 2005 · Steering · MT

Steering clunks when turning or touching the brakes or letting of the brakes and excellerating. I am afraid of a safety problem with this.

Filed Mar 1, 2005 · Steering · DE

Loose/damaged steering column part causes " clunking sound" while turning or braking. Started around 2000 miles-feels like something is loose and I am afraid some day something is going to come off the car! Very insecure feeling. Reported to the dealer several times, but no diagnosis according to the dealer..

Filed Jun 4, 2004 · Steering · 39,000 miles · TX · crash

While driving at any speed there was a clicking sound coming from the steering column. Also, consumer was slowing for a stop sign when another vehicle collided into the right front side of consumer's vehicle. Consumer attempted to avoid the collision, but was unable to so due to the steering column locking up. *ak

Filed Feb 24, 2004 · Steering · SC

When turning the steering wheel left or right, the steering wheel made a knocking sound. The consumer believed it was the intermediate shaft. Please describe further. *jb the steering felt loose as if it should have been tighter.

Filed Nov 12, 2003 · Steering · 54,000 miles · NJ

While driving, the steering produced a loud knocking noise. *ak the steering shaft failed. Consumer has owned gm vehicles all his life and never experienced steering failure, even at 54,000 miles. He believed the steering should be recalled. *ph

Filed Jun 18, 2003 · Airbags, Steering · 45,420 miles · FL

I recently bought a second hand 2002 chevrolet impala with 45,955 miles as part of the deal the dealer was to fix the air bag light -it would not go out- a month after the sale of this car I had to have the intermediate steering column replaced at a cost of $331 because the steering was knocking all the time, no matter the road condition. I believe that for a car that has had no accident damage and has this amount of mileage on it, that this should not be happening. And I would like to know if I can expect more of the same and if this was/is a safety issue? I drive about 5000 miles a year myself. I am not to please with this car at the present time because of the above am I am wondering if, I should cut my losses and sell it.

Questions about the 2002 Chevrolet Impala steering noise

Is clunking or noise when steering a common problem on the 2002 Chevrolet Impala?

11 of 795 owner complaints about the 2002 Chevrolet Impala (1%) mention clunking or noise when steering. The model year with the most reports is 2000.

Is there a recall or service bulletin for this on the 2002 Chevrolet Impala?

There are 0 recalls and 9 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2002 Chevrolet Impala

Won't start 102Headlights 94Stalling 41ABS 38Fire or smoke 33Check engine light 18Loss of power 18Wipers 18Harsh shifting 17Overheating 17No deployment 14Fuel gauge 13Door locks 12Grinding brakes 11Airbag light 9Fuel pump 9Hesitation 9Adaptive cruise 8Knocking 8Warning lights 8Engine failure 7Battery drain 6Misfire 6Brake failure 5Fuel smell 5Jerking 5Oil consumption 5Power steering loss 5Power windows 5

All model years of the Chevrolet Impala

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