2000 Chevrolet Impala: clunking or noise when steering

Filed Oct 14, 2014 · Electrical · TN · crash

Tl* the contact owns a 2000 chevrolet impala. The contact received a recall notification for the federal safety agency campaign number: 14v400000 (electrical system). While entering a residential driveway at approximately 5 MPH, the contact turned the steering wheel to the right and heard an abnormal clicking sound coming from the steering column. Immediately, the keys fell from the ignition switch and onto the floorboard. The power steering and brakes became inoperable and the vehicle did not stop until it struck a bed of rocks, which prevented the vehicle from crashing into the house. The ignition switch seized and prevented the key from being inserted into the ignition to start the vehicle. The dealer stated that the ignition switch needed to be replaced at the contact's expense of $300, including parts and labor, and an additional $12 for a new set of keys for the replacement ignition switch. The failure mileage was not available.

Filed Apr 10, 2014 · Steering · 235,000 miles · OH

Loud noise from steering column whining noise heard throughout turning motion requires more effort from driver to steer vehicle on turns.

Filed Sep 17, 2009 · Electrical, Steering · CA

My 2000 impalas pass lock system stops the car from starting for up to 45 minutes at a time. I try to start the car and it wont turn over or do anything. It happens every time I try to start the car. It leaves my family stranded when we try to go places. What were to happen if there were an emergency? I'd be stranded. Also the steering clunks alot when I turn.

Filed Aug 25, 2009 · Steering · 85,000 miles · MA

I am continuously having steering problems with my 2000 chevy impala. I had the rack and pinion replaced 11/07 when I lost control of my car and could not turn. I almost went of the road from this. I then had to have the steering lubed for some knocking noise and vibration. Here it is 2 years later and I am having the same problem again. Knocking noise and vibration in steering when I turn left. I only have 106,000 miles on this car. When is it you will hold the company liable for an issue they have known about all along? How many deaths will it take?

Filed Aug 3, 2006 · Steering · 67,000 miles · IL

Dt*: the contact stated while turning at various speeds, the steering column made a grinding noise and the steering wheel shook. The dealership determined the steering shaft needed to be replaced. The consumer declined to have the steering shaft replaced. Updated 08/25/06.

Filed Mar 3, 2006 · Steering · 8,500 miles · KS

Dt*: the contact stated while driving 60 MPH while applying brake pressure the steering column made a grinding noise. The vehicle was taken to the dealership for inspection. They determined the steering column needed to be lubricated or replaced however no repairs were made. The manufacturer was not alerted.

Filed Dec 30, 2005 · Steering, Suspension · 115,000 miles · MI

Dt*: the contact stated when turning the steering wheel there was a clanking noise. The vehicle was taken to the dealership in march 2004, where the rear stabilizer link and front lower control arm bushings were replaced and lubricant was applied to the steering shaft. After the repairs the noise did not completely cease, and the vehicle is currently at the dealership. The dealership has determined the steering shaft needs to be replaced. *ak updated 2/13/2006 -

Filed Jun 11, 2005 · Steering · NC

Intermediate steering shaft knocking on applying the brakes, accelerating and making a turn.

Filed Mar 30, 2005 · Steering · 10,000 miles · MD

When turning the steering wheel in either direction a knocking noise was heard. The dealer stated that the intermediate steering shaft had to be replaced. *ak *bf

Filed Jan 18, 2005 · Steering · 32,000 miles · VA

I bought the car new and within 32000 miles you could feel a clunk in the steering column. The impala was driven under normal day to day usage and was properly maintained. Took the car in for warranty work and was told they had to lube and replace a piece on the intermediate shaft of the steering. Now at 81000 miles the same characteristics show up again! Intermediate shaft on steering column starts with a clicking noise and through usage and time gets worse. You start feeling the click through the steering column and wheel at low speeds and when the brake is depressed while driving! I feel as an aircraft mechanic and in my professional opinion gm needs to be made to have a recall on all impala's produced from 2000 thru 2004. This clicking is a failure of the intermediate shaft and other steering components associated it and will lead to subsequent failure and accident in this vehicle.

Filed Apr 21, 2004 · Steering · 44,000 miles · NY

There is a clunking and clicking sound when steering. This is a known problem where a lot of consumers have complained about and chevrolet will not fix the problem at no cost. Chevrolet said that they can either change the intermediate steering shaft or use the lubrication kit to fix it. They will not even use the lubricaton kit to fix it at least. This is not right that the consumer should pay for a mistake that the manufacturer created due to a lack of lubrication .

Filed Jan 18, 2004 · Steering · 30,000 miles · MO

There are 2 problems with the car I bought: 1. We have experienced a problem with the paint on the bumpers--it peels off. 2. The steering shaft on this car was popping and the steering wheel had play at about 30,000 miles and they replaced the shaft and told me there shouldn't be another problem. Now the car has about 90,000 miles and when it had 70,000 it started the same steering problems it had before. Does it take injuries or failed steering to get someone to look at this as a problem with this make and model???? I gave up arguing about #1 even though the paint isn't the way it should be. Number 2 is a problem that should be addressed before someone gets hurt, when the dealer had to pay before I should not have to pay now!!!