2007 Chevrolet Impala: clunking or noise when steering

Filed Apr 5, 2021 · Electrical, Wheels · 129,000 miles · MO · crash · 1 injury

Tl* the contact owned a 2007 chevrolet impala. The contact stated while driving at 55 MPH, a vehicle veered into her lane as a result, the contact lost control of the vehicle as it spun around into a cement road block. The contact stated that when she turned the steering wheel an abnormal grinding noise was heard. The air bags failed to deploy. The contact was relating the air bags not deploying to the federal safety agency campaign number: 14v355000 (electrical system). A police report was filed. The contact sustained neck and back soreness. The vehicle was not drivable and was towed to an impound lot. The vehicle was not diagnosed or repaired as of yet. The manufacturer had not been informed of the failure. The failure mileage was 129,000.

Filed Apr 13, 2019 · Acceleration, Steering · 131,100 miles · NY

Power steering box when checking fluid pop noise when taking off cap also changed serpentine belt still squealing stiff steering leak not detected at that time .#2 shifting from 1st to 2nd gear is very fast not normal

Filed Aug 17, 2017 · Steering · 139,678 miles · VA

Tl* the contact owns a 2007 chevrolet impala. The contact stated that the steering wheel made a knocking sound and failed to align. The contact took the vehicle to a certified mechanic who diagnosed that the rack and pinion was leaking steering fluid and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact returned the vehicle to the mechanic who made the same diagnosis. The vehicle was repaired, but the contact began to hear the knocking noise again. The manufacturer and dealer were not made aware of the failure. The approximate failure mileage was 139,678. Updated 11/7/17*lj

Filed Nov 15, 2011 · Brakes, Engine · WA

I own a 2007 impala lt 3.9 l. Purchased from sunset chevrolet in sumner, wa 1/03/10. Not even 3 months after buying the car, the engine oil started leaking, the transmission started leaking, the power steering started making an abnormal noise, and the car needed a brake job. (front and back). Took car to dealer (burien chevrolet in burien, wa). Was told that the needed repairs were not covered by warranty. We declined repairs as we could not afford out of pocket cost. Contacted general motors. Was told that at the time the vehicle was taken to the dealer, that relevant components were indeed covered by the warranty. Gm was unsure of why dealer had told us they were not covered by warranty. But that the warranty was presently expired, and even though it wasn't when we took car to dealer, there is nothing they can do now that the warranty is expired. Also, the tech at burien chevrolet said that he could see no signs of the symptoms that we described were wrong with the transmission, even though there was a service bulletin issued by gm on 10/15/09 (06-07-30-023c) which describes the symptoms exactly as we told the dealer. It also contains information neede to repair the problem. Now the transmission is on the verge of breaking down and the engine is leaking oil more than ever.

Filed Nov 13, 2011 · Transmission · 45,000 miles · WA

Have 2007 impala lt3. (purchased from sunset chevrolet, sumner, wa) 1/13/2010. Having serious transmission issues. Took vehicle to firestone (6/10/10) for routine oil change and inspection. Found leak in transmission. Also needed fuel system service. Repairs not done at this time due to financial shortage. Took to firestone again for routine oil change 8/26/10. During routine inspection oil leak detected. Transmission leaking. And power steering making abnormal noise. Could not afford repairs. Then took vehicle to dealership. Was told that repairs not covered by warranty. Could not afford out of pocket. Transmission got worse as did oil leak and powersteering. 1/31/11 firestone serviced the transmission and replaced the leaking gasket. This did nothing to help transmission issues. Contacted gm. Was eventually told that even though burien chevrolet told us the parts were not covered by warranty, that in fact the parts were covered by warranty at the time we took it to the dealer. But because we took the vehicle to an independent auto shop, their was nothing gm could do to assist us with our issue. Now I am unsure how to proceed. Any advise? Thank you for your time. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Mar 24, 2011 · Steering · 60,000 miles · ME

Tl* the contact owns a 2007 chevrolet impala. The contact stated that while the vehicle was parked with the engine off, she noticed that the steering wheel would not lock. The dealer was contacted and the technician stated that the wheel would need to be turned inward in order for the steering wheel to lock. The contact followed the technician's instructions but to no avail. The contact stated that prior to the failure, the ignition switch was replaced twice and repairs were made to the steering column for a clunking noise in the steering wheel. The contact was not aware of the part that was replaced in the steering column and the present failure did not exist. The vehicle was not further repaired. The VIN was not available. The approximate failure mileage was 60,000.

Filed Dec 10, 2010 · Steering · 27,000 miles · OK

Tl* the contact owns a 2007 chevrolet impala. The contact was driving approximately 3 MPH when he felt a click in the steering wheel and heard an abnormal clicking noise. The vehicle was taken to the dealer for diagnosis. The technician informed the contact that the steering valve would need to be replaced. The vehicle was not repaired. The approximate failure mileage was 27,000.

Filed Aug 28, 2010 · Steering · 83,000 miles · MI

Steering knuckle in 2007 impala...strange noise when turning wheel all the way to the right.

Filed Jan 1, 2010 · Transmission · 40,000 miles · AZ

Transmission "slips" then engages hard. Has progressively gotten worse. Had transmission service just about a year ago, fluid has been clean and full. I was making a right hand turn and started to go but the car would barely pick up speed, the engine revved then after about 3 seconds it jerked hard and resumed acceleration. My local dealer and gm themselves flat-out lies about the issues with this car (has had all the common things, tire wear, bad rotors, motor mounts, window screeching, steering noises, remote entry, you know, typical impala) so unlikely it will go to dealer for diagnosis. They will likely say it's due to position of the moon and direction of the wind. Just hope this does not cause accident before I can ditch this car or the federal safety agency gets on gm's case for these defect ridden cars!

Filed Dec 31, 2009 · Steering, Tires · 27,000 miles · OH

Tl* the contact owns a 2007 chevrolet impala. When driving approximately 30 MPH and turning the steering column he heards a loud noise. Also the computer was not reading the tire pressure of the tire on the rear passenger side. The vehicle has not been taken to the dealer for inspection. The failure mileage was 27,000.

Filed Dec 14, 2009 · Steering · 25,000 miles · PA

Intermediate shaft in steering shaft failed. It caused a clunking or knocking feel and sound. Chevy dealer said it was a "chronic problem" with the impala. Fixed under warranty. Otherwise it would have cost about $300.00. Also rotors in front warped prematurely. Another "known problem". Power steering unit or serpentine belt squeals. Chevy dealer said it's" normal" ?

Filed Mar 23, 2009 · Steering · 35,400 miles · LA

When turning there's a clicking noise . Steering not so smooth, kind of rough I brought it to the dealership where I purchased the car. Dealer said that it wasn't a safety issue. An that not to worry, but the clicking still occurs. Just wanting know what action I need to take in order to resolve this problem.