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2000 Chevrolet Impala: harsh or hard shifting

28 of the 817 complaints about the 2000 Chevrolet Impala describe harsh or hard shifting.

owner complaints
28
of this car's complaints
3%
typical mileage
52,000
recalls
0
Is there a fix? 20 service bulletins cover this area of the car. See below

Harsh or hard shifting by model year

What owners say

Filed Jan 11, 2019 · Engine, Fuel system · 78,500 miles · IA · fire

Tl* the contact owns a 2000 chevrolet impala. When the vehicle was started, a clunking sound was heard. The contact looked under the vehicle and noticed that a fire had erupted near the exhaust manifold. The fire extinguished on its own. Also, the vehicle intermittently misfired and performed sluggishly. The vehicle was towed to schukei chevrolet inc (721 s monroe ave, mason city, ia 50401, 641‑494‑5589) for diagnostic testing. The vehicle was not included in the federal safety agency action numbers: ea02030 (fuel system, gasoline) and pe00005 (engine and engine cooling). The vehicle was not included in the federal safety agency campaign numbers: 15v701000 (engine and engine cooling) and 09v116000 (engine and engine cooling). The failure caused the contact to have to rent a vehicle for two weeks. When the contact took the vehicle back to the dealer, he was provided a loaner vehicle. The manufacturer was notified and provided a case number. The approximate failure mileage was 78,500.

Filed Sep 17, 2009 · Electrical, Steering · CA

My 2000 impalas pass lock system stops the car from starting for up to 45 minutes at a time. I try to start the car and it wont turn over or do anything. It happens every time I try to start the car. It leaves my family stranded when we try to go places. What were to happen if there were an emergency? I'd be stranded. Also the steering clunks alot when I turn.

Filed Dec 25, 2006 · Steering · 68,345 miles · MN

Intermediate shaft sticks and makes clunking sounds while driving. Tsb suggested lubrication kit, that fix was not successful. Replaced shaft, new shaft has developed same problem. The design appears flawed and possibly dangerous to have a steering component binding. To my knowledge there is no permanent fix for this and a new intermediate shaft with the same design is not a permanent solution.

Filed Dec 18, 2006 · Steering · 85,000 miles · OH

I am the original owner of a 2000 chevy impala with 85,000 miles. Intermediate steering shaft fails every 20-25,000 miles. It has been replaced three times already, and is failing again. Dealer admits it is a design flaw that affects all 2000-2005 design impala's. You know it is failing when you feel clunking and looseness in the steering at low speeds when cornering. I have talked with many other impala owners, and they have identical problems. Costs $250 every time this part must be replaced. This is a significant safety concern when a critical steering component repeatedly fails.

Filed Aug 30, 2005 · Steering · 33,121 miles · IL

Clunk noise from front of vehicle during driving, also can feel it in steering wheel. Dealer fixed it in sept 2003, said there was a service bulletin,but would just grease the steering wheel first to see if it will fix it. It did but now it is back, and of course not in warranty.

Filed Jun 20, 2005 · Steering · 55,000 miles · NC

Dt: hard to steer. Clunking, popping noise coming from front end. Last year steering shaft replaced (intermediate steering shaft, 12/21/04). Then in january problem started. Feels like power steering comes and goes. *nm

Filed May 23, 2005 · Steering · MN

Clunking noise in steering wheel

Filed Feb 9, 2005 · Steering · NY

I started hearing a "clunking" in the front end. I can also feel "jerking" in steering. It is especially dominant when I am going slower and using brakes, I seem to be able to feel and hear it better when slightly turning to the right. I can also be stopped and just taking off to make a turn and can hear the clunking. I am scared that something is going to fall off someday and I will have no steering. Had it look at and mechanic thought it was a broken tie rod end he found on right side, that was repaired 2/7/05.. But clunking and jerkiness is still there.

Filed Jan 20, 2005 · Suspension · 100 miles · FL

Since shortly after car was purchased there is a noticeable clunking/popping noise coming from the right front of the car. This is especially heard when going over a bump. Original thought was that it was either an arm or a joint. Dealer said it was not a problem and subsequent complaints have resulted in my being told it was either "in my steering column" (which I find odd since that is on the left), or a "noise that doesn't mean anything", or "something typical to aluminum rockers", or even that it was something they heard many complaints about but it wasn't hurting anything. I have had the car since it was new in november 2000 so apparently the noise is not a safety hazard, or at least not to me, and not yet. I remain concerned and complain about it almost each time I take it in to the mechanic for any other work. Today the local chevrolet rep offered to pay 50% of the repair cost to do something to the steering which they think is the cause, but why should I pay for something their car does that it should not? Besides, I don't think a right front tire area noise is much related to the steering. Incident date is since shortly after I purchased the car.

Filed Jan 18, 2005 · Steering · 32,000 miles · VA

I bought the car new and within 32000 miles you could feel a clunk in the steering column. The impala was driven under normal day to day usage and was properly maintained. Took the car in for warranty work and was told they had to lube and replace a piece on the intermediate shaft of the steering. Now at 81000 miles the same characteristics show up again! Intermediate shaft on steering column starts with a clicking noise and through usage and time gets worse. You start feeling the click through the steering column and wheel at low speeds and when the brake is depressed while driving! I feel as an aircraft mechanic and in my professional opinion gm needs to be made to have a recall on all impala's produced from 2000 thru 2004. This clicking is a failure of the intermediate shaft and other steering components associated it and will lead to subsequent failure and accident in this vehicle.

Filed Dec 15, 2004 · Steering · 70,000 miles · GA

A 'clunk' with associate 'looseness' in the steering of our 2000 impala is noted. Our research indicates that many owners of similar models who experienced this occurrence and, by some dealers, was corrected by replacement of the intermediate steering shaft. We are concerned that we have a problematic steering assembly and do not know if this can lead to failure or not.

Filed Apr 21, 2004 · Steering · 44,000 miles · NY

There is a clunking and clicking sound when steering. This is a known problem where a lot of consumers have complained about and chevrolet will not fix the problem at no cost. Chevrolet said that they can either change the intermediate steering shaft or use the lubrication kit to fix it. They will not even use the lubricaton kit to fix it at least. This is not right that the consumer should pay for a mistake that the manufacturer created due to a lack of lubrication .

Service bulletins that may apply

Related recalls

No recalls on record for this model year.

Questions about the 2000 Chevrolet Impala harsh shifting

Is harsh or hard shifting a common problem on the 2000 Chevrolet Impala?

28 of 817 owner complaints about the 2000 Chevrolet Impala (3%) mention harsh or hard shifting. The model year with the most reports is 2000.

Is there a recall or service bulletin for this on the 2000 Chevrolet Impala?

There are 0 recalls and 20 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2000 Chevrolet Impala

Stalling 87Fire or smoke 56Airbag light 46Won't start 43Steering noise 23No deployment 18Check engine light 18Hesitation 18Headlights 16Engine failure 14Power steering loss 14ABS 10Ball joint 10Knocking 10Fuel gauge 10Jerking 10Overheating 10Steering lock-up 10Brake failure 8Fuel pump 8Transmission failure 8Loss of power 7Pulling 7Door locks 6Fuel leak 6Adaptive cruise 5Sudden acceleration 5Whining noise 5

All model years of the Chevrolet Impala

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