Tl* the contact owns a 2002 chevrolet impala. The contact stated that the front drivers window failed and would not roll up or down. The vehicle was taken to an authorized dealer on several occasions, where the contact was informed that the window regulator failed. The dealer replaced the window regulator, but the failure recurred. The manufacturer was made aware of the failure. The vehicle had not been repaired again. The failure mileage was 60,544 and the current mileage was 81,000. Sm.
2002 Chevrolet Impala: power window failure
5 of the 795 complaints about the 2002 Chevrolet Impala describe power window failure.
- owner complaints
- 5
- of this car's complaints
- 1%
- typical mileage
- 66,000
- recalls
- 1
Power window failure by model year
- 20092
- 20072
- 20065
- 20051
- 20025
- 20003
- 19951
What owners say
I purchased the vehicle used from another dealer in 2003. I started experiencing problems with the security system in november 2005, it would not start sometimes light would flash and after 20 minutes it starts. The problem went away until last november, and then it would do it about 2-3x a week. In february 2009 I had to replace my lower intake manifold gasket, water pump and battery. The summer 09 I had to replace the radiator due to a hairline crack in it. The security system starts to intermittently not start the vehicle again in late sep. 09 about 2-3x per week. In jan.2010 the vehicle doesn't start for me one day after coming out of the grocery store for 25 minutes. Since then it does it every morning when I go to take my child to school and I have to wait 10-20 minutes. I took the vehicle to the gm dealer and was told they weren't familiar with this problem and I needed $950 for parts and labor to replace the ignition switch and the bcm. I had the ignition switch replaced by another mechanic and that was not the problem and the vehicle is still doing the same thing. It's frustrating for me and my child. It's scary and dangerous. I'm so afraid that one day or night it may not start and I'm stranded in the streets and may be subjected to a crime or death. I don't drive it at night unless it's an extreme emergency now and this is such an inconvenience. I have to pay for rides at times to get my child to and from school when this car decides not to start so my child won't be late for school or getting picked up from school. I've also had to replace my windshield wiper motor and my driver's side door window regulator.
The first thing is that I had to replace the head gasket two time now it is leaking again into the water reservoir then I had two replace the main control ( bcm ) and ( PCM ) by the dealership ha to replace the starter and the water pump had to re place two window motor and two window electronic switch that control each window there a lot more but this are the more importance ones it would be okay if I got this car used but I paid for a new car so I would not have this kind of breakdowns does gm stand behind there car or what !!!!!!!!
My window regulator keeps snapping. This is the second one that I purchase in one year at the cost of $300.00 each time to repair. The repairman said that he believe that the window is to heavy for it. Each time I get it repaired, they said that they get a lot of them to fix.
While driving, the passenger window fell down into the door frame causing such a loud noise and startling me while driving I nearly crashed my car, leaving my child exposed to the weather and other things.
Service bulletins that may apply
- Electrical system
- Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles
- This service bulletin provides information for dealers/technicians on Service Programming System (SPS)...
- This bulletin provides information for electrical ground repairs using new General Motors replacement...
- This service bulletin provides information on Module Harvesting.
- This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to...
- This informational bulletin provides information for dealers/technicians on Procedures to Unlock Delco...
- Electrical system
Related recalls
Electrical system: ignition
- What is wrong
- This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
- Risk
- If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
- Remedy
- GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Recall number 14V400000 · Recall details
Questions about the 2002 Chevrolet Impala power windows
Is power window failure a common problem on the 2002 Chevrolet Impala?
5 of 795 owner complaints about the 2002 Chevrolet Impala (1%) mention power window failure. The model year with the most reports is 2002.
Is there a recall or service bulletin for this on the 2002 Chevrolet Impala?
There is 1 recall and 69 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2002 Chevrolet Impala
Won't start 102Headlights 94Stalling 41ABS 38Fire or smoke 33Check engine light 18Loss of power 18Wipers 18Harsh shifting 17Overheating 17No deployment 14Fuel gauge 13Door locks 12Grinding brakes 11Steering noise 11Airbag light 9Fuel pump 9Hesitation 9Adaptive cruise 8Knocking 8Warning lights 8Engine failure 7Battery drain 6Misfire 6Brake failure 5Fuel smell 5Jerking 5Oil consumption 5Power steering loss 5
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