While driving my 2014 Chevrolet Impala Limited Police vehicle, VIN [XXX], the engine unexpectedly shut off. The check engine light illuminated and the vehicle subsequently would crank but would not start normally. A diagnostic scan produced code P069E, Fuel Pump Control Module Requested MIL Illumination. After the failure, the vehicle would crank without starting using the normal ignition. The vehicle was towed home. I attempted to start vehicle using the factory remote-start system. It started as normal with the remote-start system, but shut off after a few minutes. I am reporting this because an unexpected engine shutdown while the vehicle is in motion created a safety risk due to the sudden loss of engine power while driving. I found GM service information addressing P069E and fuel pump control-related conditions on 2014 Chevrolet Impala Limited vehicles, including GM bulletin PI1082. However, this VIN does not appear to be included in a recall or repair campaign for this condition. I am requesting that the federal safety agency document and evaluate this incident, including whether similar engine-stall, no-start, fuel pump control module, or P069E complaints have been reported for 2014 Chevrolet Impala Limited vehicles outside any previously identified vehicle population. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Chevrolet Impala won't start problems
517 of the 10,418 owner complaints about the Chevrolet Impala describe won't start, most of them for the 2002 model year.
- owner complaints
- 517
- worst model year
- 2002
- typical repair cost reported
- $600
- typical mileage
- 89,000
By model year
Often reported together
Stalling 41Check engine light 28Loss of power 26Headlights 20Warning lights 16ABS 15Fuel pump 14Door locks 13
Trouble codes mentioned
B2958 3P1682 2B2960 2P2176 1P2138 1P2135 1P2122 1P1626 1P069E 1P0651 1
What owners say
Fourth time I had submitted this text so this one will be vague. I've had to Repair my stuts and shocks and brakes to my vehicle due to ongoing issues with tires while divingand hitting small speesbumps and potholes. I did replace low performance tires and still was an issue with my struts and shocks when I drive causing me to hit a bump or a small hole and diverts me to the next lane of ongoing traffic also I had to my battery replaced twice. To find out that it was only due to corrosion and the battery cables slipping was frustrating cause I did replace the battery and key fob battery already. Car wouldn't start and when it did it took forever hours to restart and engine still seems to get bogged down In ongoing traffic. Which was the prior issue no power no matter how hard i press the gas. I took to autozone and they did a reading which came back that everything was okay including the battery which was obviously not okay. It was leaking fluid and i have already replaced year and half ago due to same issue. They cables seem to slip over time on its own. What to do? Thank you for your time to look into this issue. Kindest Regards
Fuel system; code p0230. Cam/crankshaft; solenoid circuit in bank 1 code p0010. Radio wiring; radio is smoking all the time bad ground wire or short in wires. My vehical stopped while I was in drive motion going approximately 45 MPH. No injuries, and no fatalities but my impala stopped running and have not been able to start it since. In addition no one had got hurt, I was in open road. I have not had my the vehical serviced or diagnosed by a service center. Due to a no crank/no start condition. It will not move. Prior to the failure, we had the mil on the dash say power engine reduced. That's when at high speed on freeways or extensive driving patterns.
The message can on in the car "side detection system " when I cut the car off and got back in, it was gone off. Later that night I got back in the car to go somewhere and the car wouldn't start. And every time I try starting it want.
All the lights are flashing on dashboard. Car won't start. No gages work on dash. Lights won't work blinkers don't work. Radio panel is black. I had same issues in 2018 and had to replace detection module and harness on both sides. Paid $1200. Now I am having the same issue again.
My vehicle turned off several different occasions once as I was driving freeway speed approximately 60-65mph engine completely shut off I attempted to put in natural and re start the ignition as the vehicle was still moving with no power vehicle did not start I merged to the side of the highway breaked to stop and placed the gear shift on park and tried turning the ignition on and still did not turn on a few attempts later car started. Another incident I was driving came to a red light as I was waiting for my green light my car shut off while I had my foot on the break I put the shift gear I to park turned the ignition on and car started
Starting in march 2019 the 2017 chevy impala engine would stop and wouldn't start back up for at least 30 minutes. It would happen when I stop at a stop sign or light or whenever I stop the vehicle. Then in july of 2019 the vehicle stopped in the middle of the street. It wouldn't reverse or go forward. It was identified as a transmission leak. All the transmission oil had leaked out. Took the vehicle to several repair shops which they couldn't identify the problem. My transmission is damaged by now. A 2017 chevy impala should not have transmission problems unless there is some type of defect.
Once driven,car will not re-start. This will happen randomly . No clicking,no dash lights, absolutely nothing; as if no battery in car. Had it diagosed in shop twice now, can not find anything wrong (cannot duplicate no start). I noticed in car complaints .com that someone in horn lake, ms had smilar issue while driving on 3 different occasions. I believe this is a seriuos safety issue!!!!
Blind spot detection system warning sensor (object sensor/ control module) on my vehicle has gone out. I was driving and all of a sudden my dash goes black. Then it cuts back on going haywire, all sorts of lights and warnings came on. I pulled over to check the car out, turning it off to see if a restart would fix the issue and the car would not start. So I had to tow to the dealer which in this pandemic was closed. When the guy at the dealer told me it was bad he said it goes bad from getting wet. Cars are supposed to get wet no? After looking online someone said that gm knows about this problem and redesigned the part to work better, yet they want me to pay almost $1000 to fix a problem they fixed for the same reason. This is ridiculous.
I have a message saying service side detection. It has been on for months and didn't seem to be a big deal. It now has caused a bunch of other messages to come up to service. Everything on my dashboard stop working (speedometer, gas gauge, etc.) my heat is effected and at one point, my car wouldn't start for several days.
Related recalls
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe
- What is wrong
- General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V‑118, 09V‑116, and 15V‑201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
- Risk
- Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
- Remedy
- The remedy applied under recalls 08V‑118, 09V‑116, and 15V‑201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V‑118, 09V‑116, or 15V‑201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1‑800‑222‑1020, Buick customer service at 1‑800‑521‑7300, Oldsmobile customer service at 1‑800‑442‑6537 and Pontiac customer service at 1‑800‑458‑8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Recall number 15V701000 · Recall details
Engine and engine cooling: engine
- What is wrong
- General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2004 Chevrolet Impala vehicles manufactured April 8, 2003, to June 23, 2003, and 2004 Chevrolet Monte Carlo vehicles manufactured April 7, 2003, to June 23, 2003. On May 18, 2015, GM expanded the recall to cover an additional 49,751 2004 Pontiac Grand Prix vehicles manufactured January 6, 2003, to June 25, 2004. In the affected vehicles, the valve cover gasket may leak.
- Risk
- The leaking engine oil can drip onto the hot surface of the exhaust manifold, increasing the risk of a fire.
- Remedy
- GM will notify owners, and dealers will remove the plastic cover and plastic oil fill tube extension and replace the front valve cover and gasket. These repairs will be done free of charge. The recall began on April 24, 2015. Owners may contact Buick customer service at 1‑800‑521‑7300, Pontiac customer service at 1‑800‑762‑2737 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is 14574.
Recall number 15V201000 · Recall details
Engine and engine cooling
- What is wrong
- General motors is recalling 1,497,516 my 1997-2003 buick regal, my 1998-2003 chevrolet lumina, monte carlo and impala, my 1998-1999 oldsmobile intrigue, my 1997-2003 pontiac grand prix vehicles equipped with a 3.8l v6 naturally aspirated engine. Some of these vehicles have a condition in which drops of engine oil may be deposited on the exhaust manifold through hard braking.
- Risk
- If the manifold is hot enough and the oil runs below the heat shield, it may ignite into a small flame and may spread to the plastic spark plug wire channel and beyond increasing the risk of an engine compartment fire.
- Remedy
- Dealers will replace the engines front valve cover and front-valve-cover gasket with new parts of an improved design and remove the engines plastic cover and plastic oil-fill-tube extension, free of charge. The recall is expected to begin during may 2016. Owners may contact chevrolet at 1‑800‑630‑2438, oldsmobile at 1‑800‑630‑6537, and pontiac at 1‑800‑620‑7668 or http://www.pontiac.com or http:www.gmownercenter.com.
Recall number 09V116000 · Recall details
Questions about the Chevrolet Impala won't start
Which Chevrolet Impala years have won't start problems?
The model years with the most reports are 2002 (102 complaints), 2004 (86 complaints) and 2003 (84 complaints).
How much does it cost to fix won't start on the Chevrolet Impala?
Owners who mentioned a price put the repair at about $600 (median of 55 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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