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Chevrolet Impala door locks problems

161 of the 10,418 owner complaints about the Chevrolet Impala describe doors won't lock, open or latch, most of them for the 2008 model year.

owner complaints
161
worst model year
2008
typical repair cost reported
$600
typical mileage
60,000
Is there a fix? No recall or service bulletin covers this area of the car yet.

By model year

What owners say

Filed Apr 4, 2023 · Electrical, Engine · 111,366 miles · NC

The contact owns a 2013 Chevrolet Impala. The contact stated that the driver 's side power master door lock switch was inoperable. The messages "Monitor Tie System" and "Monitor Battery System" were displayed. The contact stated that the windshield wipers were operating at a slower speed than needed. On other occasions, the windshield wipers and the horn would engage independently, and the windshield wipers would operate faster than needed. The vehicle was taken to the dealer, where it was diagnosed that the ECM needed to be reprogrammed. Additionally, the contact stated that the vehicle failed to start and she was unable to release the key from the ignition switch. The vehicle was not repaired. The contact related the failure to the federal safety agency Campaign Number: 14V355000 (Electrical System). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 111,366.

Filed Jan 30, 2023 · GA

I have 2 recalls on my vehicle but my key will not turn All the way off to remove it when I park I have contacted Chevrolet dealership in same town I live in they have not called me back to let me know when I can get recalls repaired it's been several weeks also my driver's door locks and want unlock until it decides too mypassenger seatbelt doesn't want to work also airbags lite on I have different types of lights going on and off also there's a clacking noise in my dash need

Filed Aug 24, 2022 · Driver assistance, Lights · MN

side detection module has falled... yes it is available for inspection... my wife got locked in the car on a 80 plus degree day and could not get out,doors would not open,trunk release would not open trunk so she could crawl there the back seat,sunroof would not open,power steering periodically feels like there is no power stearing, dash lights periodically shut off when driving.. Yes, morries forest lake chevrolet and cadilac.forest lake. mn... no it has not been inspected by anyone but the dealer...There were no warning lights untill 51,000 miles or 8 months ago

Filed Mar 24, 2021 · Airbags, Driver assistance · 37,000 miles · MN

The issue started out as a warning from the side detection system. In the past week, the issue escalated to all the warning lights on the dash coming on, and then all electronics going dead/dark. The turn signal indicators have no lights and no sound, the radio system is dead, the speedometer and gas gauge are dead. After sitting a few hours, it seemed that things "reset" to just the side detection warning. Most recently, all the electronics are acting strange. Pushing the button on the door handle to unlock it, does nothing to the door lock, however, the display screen shows "tire learning active". When attempting the start the car by pushing the start button, nothing happens. If I put the fob in the slot inside the armrest, it will eventually start, but again all display functions are dead as is the environmental controls (no blower - no defrost- no good on a cold rainy day). Again the signal indicators are dark and silent. The indicator light for the airbags is now illuminated as well. Gm had a short lived (and seemingly secret) extended warranty for the side detection system have this exact issue when water got into the sensors, but that expired nearly a year ago. As this issue makes the car unsafe to drive, it seems that it should be a full recall to address this safety concern.

Filed Feb 2, 2021 · Electrical · AZ

2018 chevrolet impala. Consumer writes in regards to issues with door locks and tires. *ld the consumer stated the vehicle was sold with 3 worn tires and a key with a dead battery. The consumer was driving the vehicle on a mountain side and extremely heavy fog, the lights (inside and out) went out. The dealer was informed of the failure. The consumer could not replicate the problem, but was unable to start the vehicle. The dealer was unable to repair the vehicle and suggested trading it in. The consumer traded the vehicle in after owning the vehicle for only 8 months.

Filed Sep 7, 2020 · Body · 128,000 miles · MI

Driver's side back door locking mechanism will become stuck, and door will remain locked despite attempting to unlock it with the key fob or manually. First noticed when the door would not unlock after being put in park after driving approximately 10 miles. Other doors unaffected, and rear passengers were able to exit vehicle via passenger side back door. Only solution appears to be removing the interior door paneling to access the locking mechanism. This will resolve the problem for a period of time (varies) but will happen again.

Filed Mar 7, 2020 · 46,000 miles · TX · 1 injury

I reached for the driver's side door handle to open the door and something punctured my finger from the underside of the handle which startled me. I tried to take a closer look, but I couldn't see any explanation for the puncture, so I tried to open the door again and received another puncture wound. By this time, my finger had begun to bleed quite a bit because the punctures were pretty deep. At the time, the vehicle was stationary because I had just parked in a parking lot, and I was trying to exit my vehicle

Filed Feb 2, 2020 · Body · 180,000 miles · NC

The back driver side door will not open from the inside or the outside when you pull the handle from the outside it doesn't feel like there's anything catching on the inside it's just loose, it's the same way from the inside also. I went to the store when I left my house I put my daughter in her car seat on that side the door open fine it shut and latched fine when I got to the store and got out to get my daughter out of her car seat the door just would not open it's like it's locked but it's not locked you can move the mechanical lock up and down from the inside , and you can also hit the lock and unlock with the key fob and it doesn't make a difference. The door just will not open. This really concerns me considering if there was an accident and the back passenger needed to get out of the car they wouldn't be able to. This could be a very bad safety issue, and has me extremely concerned considering I have three small children that ride in the backseat daily this is my daily driver

Filed Oct 30, 2019 · Electrical · 100,000 miles · IL

The car has intermittent various electrical problems. It will run fine and then the next time the key fob wont open the door, no interior lights, it wont start...absolutely no power to anything in the car. It is as if the entire battery was removed. Then later, it will start right up. Trying to jump start it does nothing.this has left me completely stranded several times. I have had the car towed 3 times. But each time when I get it to the mechanic, it starts right up. Other times, the car runs fine but the door locks will unlock and lock on their own rapidly over and over. This usually happens while sitting with the car on and in park. Other times when trying to pull into traffic, the engine sputters, the radio display flashes on and off, and the AC blower cuts out all at the same time. This is dangerous because the sputtering stalls the acceleration while pulling into traffic. Other times just the radio and the display will go off - sometimes for days & sometimes just a few minutes, but everything else works fine. Other times the speedometer will completely stop working and the gas gage registers nothing. This has happened on the interstate on long drives so that I can't tell how fast I am going or whether I have enough gas. It will then start back up, but may be days later. I took it in to be fixed. They took the computer out from under the rear wheel well and showed me that it was completely corroded. I drove the car without a computer for 8 months but because of the same problems continuing, I took it back in and they said I needed a new computer. The car had too many miles for this to be covered so I paid over $1500 for this to be fixed. Now it is 3 weeks after getting the new computer installed. All of the problems have continued. And again today, I was stranded when I went out after work and found it dead again. It is back in the dealer again.

Filed Oct 27, 2019 · Electrical · 182,000 miles · TX

While driving on a city street, the door locks cycled several times, the radio went off and on, the engine seemed to stall as if a bad relay or faulty ground strap. Weather was clear and dry.

Related recalls

No recalls on record for this model year.

Questions about the Chevrolet Impala door locks

Which Chevrolet Impala years have doors won't lock, open or latch problems?

The model years with the most reports are 2008 (60 complaints), 2009 (29 complaints) and 2003 (16 complaints).

How much does it cost to fix doors won't lock, open or latch on the Chevrolet Impala?

Owners who mentioned a price put the repair at about $600 (median of 18 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.

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