While driving my 2014 Chevrolet Impala Limited Police vehicle, VIN [XXX], the engine unexpectedly shut off. The check engine light illuminated and the vehicle subsequently would crank but would not start normally. A diagnostic scan produced code P069E, Fuel Pump Control Module Requested MIL Illumination. After the failure, the vehicle would crank without starting using the normal ignition. The vehicle was towed home. I attempted to start vehicle using the factory remote-start system. It started as normal with the remote-start system, but shut off after a few minutes. I am reporting this because an unexpected engine shutdown while the vehicle is in motion created a safety risk due to the sudden loss of engine power while driving. I found GM service information addressing P069E and fuel pump control-related conditions on 2014 Chevrolet Impala Limited vehicles, including GM bulletin PI1082. However, this VIN does not appear to be included in a recall or repair campaign for this condition. I am requesting that the federal safety agency document and evaluate this incident, including whether similar engine-stall, no-start, fuel pump control module, or P069E complaints have been reported for 2014 Chevrolet Impala Limited vehicles outside any previously identified vehicle population. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Chevrolet Impala fuel pump problems
78 of the 10,418 owner complaints about the Chevrolet Impala describe fuel pump failure, most of them for the 2003 model year.
- owner complaints
- 78
- worst model year
- 2003
- typical repair cost reported
- $900
- typical mileage
- 68,000
By model year
Often reported together
Stalling 19Won't start 14Check engine light 11Fuel gauge 8Fire or smoke 5Loss of power 3Jerking 3Headlights 2
Trouble codes mentioned
P1626 1P069E 1
What owners say
The actuators in the air vents are faulty and I've had to have them repla ed multiple times now. They still continue to make clicking noise sounds and blow cold air in winter/hot air in summer. The trunk deck lid paint is bad. The clear coat has been coming off. Paint all over the car's clear coat has been coming off. There is also some spots where it's down to the metal showing rust/corrosion. Finally, and most seriously, is the car's Traction Control System. It goes off constantly and without warning! It's been doing this randomly, in all types of weather conditions, for some time now. It goes off under normal driving conditions. I barely pull out of a parking space, or make a slow turn, or pull out of a parking lot at a very slow speed and it just goes off. The really dangerous part is that it stalls the car almost to a complete stop, when I've been making a turn well before oncoming traffic, and it stalls almost causing an accident on several occasions now. Most of the incidents are on sunny days where there's no inclement weather! This system is not safe and is unreliable. I've checked many public forums, like Reddit, and there are many other Chevy Impala owners who complain of the same exact problem. Yet Chevy has issued No recalls!? The only recall I've seen close to this is for 2011 year models. Although my car is a 2012, 2011 parts likely were used. If the recall affects 2011 Impalas, then any model that used 2011 parts should be included in this recall. I cannot trust the safety of my car's Traction Control System anymore as it comes on without warning, under no circumstances where it would need to come on. People are in danger with this defect! The car cosmetically, specifically the paint job and the flimsy actuators, are also defective. I've always taken excellent care of my vehicle, regularly having maintenance done at my local Chevy Dealership. Another defect that Chevy had to fix was my fuel pump that went out for no reason! I have receipt for this.
Fuel pump replacement with Gm dealership parts provider now car engine doesn't shut off right after key is turned off and car doesn't want to talk gas when fueling then doesn't want to start after fueling
I have a 2012 impala that I have had since 2015 and a little while after I got it the engine light came on and it said it was the fuel pump control module requested Mil illumination and evaporated emissions systems leak detected (large leak) and at times the gas tank sparys back at up if you don't let it sit open for a little bit. I have had these issues fixed multiple times and by multiple mechanics who still can't figure out what's going on.
I bought the car brand new, and now it has just over 24,400 miles on it and I have already had to replace the fuel pump and fuel rails on the car 4 times. Last time was just driving straight down the highway and up and died completely, car would then turn over but not fire, so was stranded along side the highway waiting for a tow truck to come out. I had it replaced the first time at 9991 miles on 12-14-17, then again at 20798 miles on 11-20-19, then 21074 on 2-15-20, then at 24111 on 9-9-20. Yes I know it is under warrantee at this time, but getting really annoying not being able to trust that new of a vehicle to go any distance and not knowing if will leave sit stranded along side the road waiting for a tow again or not. I have emailed the dealership and the are emailing me a copy of all the paperwork, just haven't received it from them yet to attach it, but the have it all at schwieters chevrolet of willmar.
While driving the vehicle gas gauge was fluctuating up and down. I subsequently ran out of gas due to the fact that I did not know how much gas I had. I was stuck on the road. I had to get the fuel pump replaced. I checked online and there appears to be a problem with the fuel pump on other chevy impalas.
2003 chevrolet impala 3.4l is difficult to start, replaced many parts to try and fix: fuel filter, fuel pump, spark plugs and wires, oxygen sensors, fuel evap valve, and throttle control. Vehicle currently has 52,xxx miles. Security light flashes, was able to pull error code p1626: theft deterrent fuel enable signal not received. Keys are original to car, I have tried to re-learn keys to vehicle with no success. Numerous repairs are listed under this error code, including the replacement of the bcm, and this doesn't always fix the problem. This issue needs to be researched further.
On a cold start my car will not start for at least one time, and once you get it on the highway the car will surge and jump rpms and occasionally will just die and leave me stranded on the highway. I've replaced just about every sensor relating to the issue and the fuel pump and still have no idea what is wrong. I still owe money on the car and I'd rather just figure out how to fix it. Thank you and I look forward to hearing back from you.
Tl* the contact owns a 2008 chevrolet impala. While attempting to accelerate, the vehicle hesitated and jerked forward. The contact took the vehicle to gregg young chevrolet (17750 burt st, omaha, ne 68118, (402) 509-3028) twice, but they were unable to diagnose the failure. On one occasion, the contact's vehicle lurched forward and crashed into another vehicle that turned in front of the contact. The crash was a t-bone collision. A police report was filed. The contact and other driver were injured and transported to the hospital for medical attention. The vehicle was towed to huber cadillac (11102 w dodge rd, omaha, ne 68154, (402) 496-5400), but the cause of the failure could not be determined. The vehicle was taken to an independent mechanic who replaced the fuel pump, spark plugs, coil, and fuel injector (twice); however, the failure recurred. The failure mileage was 85,000.
While driving my car suddenly the information area on the dash board said "service stabil a track " "service traction control" and "power to engine reduced" then the service engine light came on. When I took it to the dealership the service rep told me that I would need to replace the high pressure fuel pump and the fuel feed pipe. He asked if I was using e85. I told him I was and he told me that e85 causes that damages in the chevrolet vehicles and is why he won't use it in his own vehicle. The owner's manual encourages useing e85. Gm will not pay to repair this even though I followed their owner's manual.
Related recalls
Fuel system, gasoline: storage
- What is wrong
- On certain vehicles, the fuel tank is missing the adhesive layer that bonds the barrier layer to the outer shell of the fuel tank.
- Risk
- With this condition, fuel and/or fuel vapors could seep out between the layers, increasing the risk of a fire.
- Remedy
- Dealers will inspect the serial number on the fuel tank and replace the fuel tank if necessary. The recall began on november 13, 2006. Owners may contact buick at 1‑866‑608‑8080, chevrolet at 1‑800‑630‑2438, or pontiac at 1‑800‑620‑7668.
Recall number 06V419000 · Recall details
Fuel system, gasoline: delivery
- What is wrong
- On certain passenger vehicles equipped with 3800 v6 (l36) engines and certain delphi fuel pressure regulators, the regulators have a much higher than usual rate of fuel leaks. A leak can allow fuel to enter the intake manifold through a vacuum line. If the engine does not start when cranked, the fuel from the leaking regulator and a mistimed spark can cause a backfire.
- Risk
- The backfire can rupture the intake manifold. The rupture of the intake manifold can displace a fuel line, pulling an injector out of place, and causing a fuel leak and possible fire.
- Remedy
- Dealers will install new fuel pressure regulators with improved diaphragms. The recall will be conducted in phased mailings. Phase 1 began on june 30, 2004, and phase 2 began on september 30, 2004. Owners should contact buick at 1‑866‑608‑8080, oldsmobile at 1‑800‑630‑6537, or pontiac at 1‑800‑620‑7668.
Recall number 04V090000 · Recall details
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings
- What is wrong
- Vehicle description: passenger vehicles equipped with a 3.4l engine and non-antilock braking system (ABS). These vehicles fail to comply with requirements of fmvss no. 301, "fuel system integrity." a fuel return line can become severed in a frontal collision, resulting in fuel spillage.
- Risk
- If an ignition source was present, a fire could occur.
- Remedy
- Dealers will install a brake master cylinder bracket that will maintain positioning of the fuel line in a frontal crash. Owner notification began june 29, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1‑800‑222‑1020.
Recall number 01V136000 · Recall details
Questions about the Chevrolet Impala fuel pump
Which Chevrolet Impala years have fuel pump failure problems?
The model years with the most reports are 2003 (10 complaints), 2002 (9 complaints) and 2000 (8 complaints).
How much does it cost to fix fuel pump failure on the Chevrolet Impala?
Owners who mentioned a price put the repair at about $900 (median of 9 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
VIN decoder
See the problems and recalls for an exact car
Buying a used Chevrolet Impala?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history