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2014 Chevrolet Impala: airbags did not deploy in a crash

7 of the 638 complaints about the 2014 Chevrolet Impala describe airbags did not deploy in a crash.

owner complaints
7
of this car's complaints
1%
recalls
2
Is there a fix? There are 2 recalls and 10 service bulletins for this area of the car. See below

Airbags did not deploy in a crash by model year

What owners say

Filed Jun 12, 2025 · Airbags, Brakes · KS · crash · 1 injury

I was in a car accident and the airbags did not deploy

Filed Mar 29, 2023 · Airbags · MT · crash · 1 injury

Air bags did not deploy in an automotive collision.

Filed Jul 28, 2020 · Airbags · 88,423 miles · WA · crash · 1 injury

Tl* the contact owns a 2014 chevrolet impala. The contact stated that while at stop, another vehicle crashed into the front driver's side of the contact's vehicle and drove off. The air bags did not deploy, even though the other vehicle was driving about 50 MPH. A police report was filed. The contact sustained injuries, including lower back, chest and neck injuries that required medical attention. The contact's vehicle was damaged and was towed to the contact's residence. The vehicle was not totaled. The dealer and the manufacturer were not called. The failure mileage was approximately 88,423.

Filed May 10, 2019 · Airbags, Electrical · NH

Tl* the contact owns a 2014 chevrolet impala. The contact stated that the side blind zone alert message displayed on the instrument cluster. The contact received an extended warranty #n172097060 (side blind zone alert module water intrusion) however the vehicle exceeded the 80,000 mile time limit. The contact was concerned that the passenger presence detection system would fail and that the air bag would not deploy in the event of a crash. The vehicle was not diagnosed by a dealer. The manufacturer was notified and provided no assistance. The failure mileage was unknown.

Filed Oct 1, 2018 · Airbags, Seat belts · 77,390 miles · KY · crash · 1 injury

Tl* the contact owns a 2014 chevrolet impala. While driving approximately 45 MPH, a deer crossed the road. The contact had to make a sharp left turn to avoid the animal and crashed into a hill in the woods. The air bags did not deploy and the seat belt did not restrain the driver. The vehicle sustained front end damage. A police report was not filed. The contact sustained bruised ribs, and injuries to the left arm and shoulder, which required medical attention. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 77,390. *tt updated 11/28/18

Filed Aug 30, 2016 · Airbags · 62,000 miles · TX · crash · 1 injury

Tl* the contact owns a 2014 chevrolet impala. While driving 70 MPH, the vehicle was involved in a front end collision. The air bags did not deploy. The vehicle was towed to the contact's residence and then to the body shop. The vehicle was not deemed destroyed. A police report was filed. The manufacturer was not notified of the failure. The contact suffered back, neck, and head bruises that required medical attention. In addition, the contact had four bruised vertebrae. The failure mileage was approximately 62,000.

Filed Feb 24, 2015 · Airbags, Brakes · 32,000 miles · IL · crash

Tl*the contact owns a 2014 chevrolet impala. The contact stated that while driving approximately 20 MPH, the brakes were engaged and failed to respond. As a result, the contact crashed into another vehicle. The air bags failed to deploy. No injuries were reported and a police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 32,000.

Service bulletins that may apply

Related recalls

Air bagsReported July 24, 2015 · 5,493 vehicles affected
What is wrong
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."
Risk
If the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk of injury to the child.
Remedy
GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015. Owners may contact Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is 15400.

Recall number 15V465000 · Recall details

Air bags: frontal: sensor/control module-inactiveReported August 28, 2014 · 5 vehicles affected
What is wrong
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the factory with the sensing and diagnostic module (SDM) set to "manufacturing mode."
Risk
In manufacturing mode, the vehicle's air bags will not deploy in the event of a crash, increasing the risk of occupant injury.
Remedy
GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at 1‑800‑458‑8006 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is 14532.

Recall number 14V518000 · Recall details

Questions about the 2014 Chevrolet Impala no deployment

Is airbags did not deploy in a crash a common problem on the 2014 Chevrolet Impala?

7 of 638 owner complaints about the 2014 Chevrolet Impala (1%) mention airbags did not deploy in a crash. The model year with the most reports is 2007.

Is there a recall or service bulletin for this on the 2014 Chevrolet Impala?

There are 2 recalls and 10 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2014 Chevrolet Impala

ABS 68Power steering loss 52Loss of power 46Headlights 44Check engine light 37Stalling 31Grinding brakes 22Hesitation 14Won't start 14Steering lock-up 13Adaptive cruise 12Engine failure 12Jerking 12Warning lights 12Airbag light 11Water leak 11Fire or smoke 8Backup camera 7Collision warning 7Fuel gauge 7Door locks 6Knocking 6Lane assist 6Key fob 5

All model years of the Chevrolet Impala

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