2009 Chevrolet Impala: airbags did not deploy in a crash

Filed Nov 29, 2016 · Acceleration, Airbags · 143,000 miles · TX · crash

The airbag light comes on intermittently. Was in a collision and the airbag did not deploy. The car was repaired but airbag light still comes on. Also the horn does not work when I press on the steering wheel. The cruise control does not work either. The lights on the cruise control buttons do not light up.

Filed Nov 10, 2016 · Airbags, Driver assistance · 89,000 miles · SC · crash · 1 injury

Tl* the contact owns a 2009 chevrolet impala. While driving approximately 45 MPH, the contact's vehicle crashed into a deer and sustained significant front end damage. The air bags failed to deploy. A police report was filed. The driver sustained a neck injury. In addition, while driving various speeds, the traction control sensor illuminated prior to the stalling. The failure occurred on multiple occasions. The cause of the failure was not diagnosed. The vehicle was towed and not repaired. The failure mileage was 89,000.

Filed May 6, 2016 · Airbags · 100,000 miles · MN · crash · 1 injury

Tl* the contact owned a 2009 chevrolet impala. While driving approximately 40 MPH, the driver lost control of the vehicle and crashed into the side rail. The vehicle sustained significant damage and was destroyed and towed. The air bags did not deploy. The driver sustained a neck and hip injury, which required medical attention. A police report was filed. The cause of the failure was not diagnosed. The vehicle was repaired. The manufacturer was not notified. The VIN was unknown. The failure mileage was 100,000.

Filed Apr 25, 2016 · Airbags · 106,233 miles · AR · crash · 1 injury

Tl* the contact owned a 2009 chevrolet impala. While driving approximately 25 MPH, the vehicle crashed into an embankment. The air bags did not deploy. The contact sustained injuries that required medical attention. A police report was filed. The vehicle was towed to a tow yard and the insurance company deemed it destroyed. The manufacturer was not made aware of the failure. A few days after the crash, the contact received notification of the federal safety agency campaign number: 14v355000 (electrical system). The VIN was invalid. The failure mileage was 106,233.

Filed Dec 26, 2015 · Airbags, Electrical · 28,000 miles · PA · crash · 1 injury

Takata recall - I have had my vehicle shut off while I was driving down the road. This has occurred at least 3 times. Gm is aware and has ignored my requests for two years. A few months ago, gm attorney told me to take my vehicle to a gm dealership as soon as possible and the recall repairs would be done at no cost to me. I made him aware that my vehicle had already been sitting at a gm dealership for months waiting for the repair and the dealership refused to repair it and will not provide a rental vehicle. Prior to the recall, I had numerous steering issues and had taken it to gm dealerships just to have them return it with the same problems. When the vehicle shut off, I was in a bad crash and the airbag did not deploy, resulting in me going through the windshield.

Filed Oct 25, 2015 · Airbags, Engine · 28,000 miles · PA · crash · 1 injury

My vehicle's ignition switch shut off, which caused me to lose steering. When I crashed, the airbag failed to deploy. I was driving in a large parking lot and went over a speed bump. I was knocked out but the police report indicated there were no signs of braking or steering. I took my impala to the gm dealership over 12 times.

Filed Oct 24, 2015 · Airbags · 59,000 miles · MI

October 2015, while driving display came up with message "service air bag" with icon also showing on display. Checking into this message I found that this is a serious problem and that I cannot depend on having air bag protection if in an accident. Checking various sources online, found hundreds of complaints and that when many serious accidents occured, no air bags deployed . Called my gm dealer and was told that problem could be caused by several different problems and could mean installing new air bags at a cost of $1200.00. With all the current recalls for the takade air bags, why are these air bag defects on the chevolet impala's not being recalled. They present a real danger to passengers in these cars. In some of the complaints online, even after the cars were serviced by the dealers, the problems reoccured. I am an 81 year old female with out the resources to pay several hundred dollars to, maybe, have the problem fixed and I am sure many other owners of the impala's are in the same circumstance. I feel this is a serious safety issure and should be considered as such.

Filed Oct 6, 2015 · Airbags, Driver assistance · 15,000 miles · PA · crash · 1 injury

Vehicle shutoff and I lost steering and braking causing vehicle to crash and airbags did not deploy. The vehicle was in motion.

Filed Sep 27, 2015 · Airbags · 96,000 miles · MI

I took the car to hank graff chevrolet in davison, mi for warranty work and the service airbag soon light was on. They replaced seatbelt tensioner on the passenger seat and the light remained off for a month. Now the light is on again and the car is out of warranty. I believe that gm should stand behind these safety mechanisms regardless of any warranty. I was told that in the event of a crash the airbags would not deploy if the warning light is on, yet I absolutely refuse to pay for a problem with a safety device intended to last the lifetime of the car. Gm cannot ignore faulty safety equipment like they ignored the faulty ignition switches.

Filed Jul 15, 2015 · Brakes, Steering · 34,500 miles · PA · crash · 1 injury

Tl* the contact owns a 2009 chevrolet impala. While driving at 60 MPH, the steering failed and the contact heard a clicking noise. The brakes also failed and the contact crashed the vehicle into a guardrail and a tree. The contact's tongue was severed and he suffered injuries to the brain, neck, and back. The contact was transported by ambulance to the hospital. The air bags did not deploy. A police report was filed. The manufacturer was notified. The failure mileage was 34,500.

Filed Jun 19, 2015 · Airbags, Engine · 36,500 miles · MI

The service engine light goes on intermittently. Sometimes stays off for up to a week and then comes back on. Took it to chevy dealership and was told the module for the driver's side air bag needs to be replaced at a cost to me of $730- how can something like this happen when there has been no accident, low mileage or any type of "bumping" to the vehicle. I feel this is a safety issue that gm should resolve. Upon looking into this complaint on the internet, I see there are quite a few that have this same problem. This is something that would effect any driver with this problem if there is a serious accident and the air bags do not go off as intended...updated 10/20/15 *bf updated 11/09/15*lj.....updated 08/11/16 *bf updated 1/20/2016 *js... Updated 10/26/2017

Filed Mar 6, 2015 · Airbags · MI · crash · 1 injury

Tl*the contact owns a 2009 chevrolet impala. The contact stated that while at a stop sign, another vehicle crashed into the front of the contact's vehicle and the air bags failed to deploy. The contact was unsure about what warning light illuminated. The contact sustained head, back, neck, left arm and shoulder injuries that required medical attention. A police report was filed. The vehicle was towed to an independent mechanic. The vehicle was repaired but the contact was unsure what repairs were performed. The manufacturer was not notified of the failure. The VIN was included in the federal safety agency campaign number: 14v355000 (electrical system). The failure mileage was unknown.