The contact owns a 2014 Chevrolet Impala. The contact stated while driving 40 MPH, the power steering, service stabili-trak, and the check engine warning lights illuminated, and the steering wheel seized briefly. The contact stated that shortly after the failure, the steering wheel unlocked, and the contact was able to continue driving safely. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the rack and pinion had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 180,000.
2014 Chevrolet Impala: steering wheel locks up
13 of the 638 complaints about the 2014 Chevrolet Impala describe steering wheel locks up.
- owner complaints
- 13
- of this car's complaints
- 2%
- typical mileage
- 70,000
- recalls
- 2
Is there a fix? There are 2 recalls and 53 service bulletins for this area of the car. See below
Steering wheel locks up by model year
What owners say
The contact owns a 2014 Chevrolet Impala. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The contact's wife was able to drive to the residence before the steering wheel seized. The "Service Power Steering, Drive with Care" messages were displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
The contact owns a 2014 Chevrolet Impala The contact stated while driving at an undisclosed speed, the steering wheel seized, with the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering column had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was not available.
When getting of the exit from the high way my steering wheel locked up. We were going about 40-50 getting into a slow speed from the highway. I struggled with turning the wheel just to get off of the ramp. And then a sign came up saying service power steering drive with care. It’s showing that my vehicle doesn’t have a recall for this. But this is absolutely not safe at all. I had my 2 infants and 7 year old in the vehicle.
Steering wheel locked up power steering message appeared on the dashboard
Tl* the contact's wife owns a 2014 chevrolet impala. While driving 25 MPH on a residential road, the power assist warning indicator illuminated and the steering wheel seized. The contact managed to steer the vehicle and then drove home. The dealer was not contacted. The vehicle was taken to an independent mechanic who diagnosed that the steering module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to call the federal safety agency. The failure mileage was approximately 70,000.
Tl* the contact owns a 2014 chevrolet impala. While driving, the steering wheel seized while making a left turn. As a result, the vehicle crashed into a wall. There were no injuries and a police report was not filed. The vehicle was towed to the contact's home. Kingdom chevrolet (6603 s western ave, chicago, il 60636, (877) 921-8488) and the manufacturer stated that there was no recall on the vehicle. The vehicle was not diagnosed or repaired. The failure mileage was 100,000.
Steering locks while driving
Tl* the contact owns a 2014 chevrolet impala. While driving approximately 35 MPH, the steering wheel seized and the power steering warning indicator illuminated. The contact turned the vehicle around and drove home. The vehicle was taken to boyd chevrolet cadillac buick (1875 spartanburg hwy, hendersonville, nc 28792) where it was diagnosed that it needed to be reprogrammed. The vehicle was not repaired due to the repair fees. The manufacturer informed the contact that the warranty had expired and did not offer further assistance. The approximate failure mileage was 23,729.
Random engine and electrical system shutdown at low (idle) speed or when stopped at a traffic light. Vehicle goes completely dead and power steering locks up. All instrument panel display is dead. Generally vehicle restarts automatically in 5-10 seconds. A few time I had to restart it. This was very random but on sat 2-18-2017 it happened 6 times within 10 minutes while in heavy traffic and stopped at traffic lights.
Tl* the contact owns a 2014 chevrolet impala. While driving 25 MPH, the power steering seized and the driver lost control of the vehicle and crashed into a fire hydrant. The power steering warning light illuminated. The vehicle was not able to restart. The front bumper was fractured. There were no injuries sustained and a police report was not filed. The vehicle was taken to the dealer, but was not diagnosed or repaired. The VIN was excluded from the federal safety agency campaign numbers: 14v450000 (steering) and 14v409000 (steering). The failure mileage was 72,000.
Tl* the contact owns a 2014 chevrolet impala. The contact stated that there was a random progressing failure in which the steering wheel seized without warning. The contact had to turn the vehicle off and back on to reset the computer. The vehicle was taken to a dealer for diagnostic testing. The VIN was not included in the federal safety agency campaign numbers: 14v450000 (steering) and 14v409000 (steering). The manufacturer was notified of the failure and provided no remedy. The VIN and failure mileage were not available. Updated 01/27/16*lj
Service bulletins that may apply
- Steering
- This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the...
- This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with...
- Steering
- This technical bulletin provides a procedure to eliminate a power steering noise due to extremely low...
- This technical bulletin provides repair information to correct a customer concern of "Steering Assist Is...
- This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of...
- Steering
Related recalls
Steering: electric power assist system
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have a loss of power steering assist during start up or while driving.
- Risk
- If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
- Remedy
- GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1‑800‑222‑1020. The recall began on August 21, 2014. GM's number for this recall is 14330.
Recall number 14V450000 · Recall details
Steering
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.
- Risk
- If any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.
- Remedy
- GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at 1‑800‑521‑7300 (Buick), 1‑800‑458‑8006 (Cadillac) or 1‑800‑222‑1020 (Chevrolet). GM's number for this recall is 14378.
Recall number 14V409000 · Recall details
Questions about the 2014 Chevrolet Impala steering lock-up
Is steering wheel locks up a common problem on the 2014 Chevrolet Impala?
13 of 638 owner complaints about the 2014 Chevrolet Impala (2%) mention steering wheel locks up. The model year with the most reports is 2008.
Is there a recall or service bulletin for this on the 2014 Chevrolet Impala?
There are 2 recalls and 53 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Chevrolet Impala
ABS 68Power steering loss 52Loss of power 46Headlights 44Check engine light 37Stalling 31Grinding brakes 22Hesitation 14Won't start 14Adaptive cruise 12Engine failure 12Jerking 12Warning lights 12Airbag light 11Water leak 11Fire or smoke 8No deployment 7Backup camera 7Collision warning 7Fuel gauge 7Door locks 6Knocking 6Lane assist 6Key fob 5
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