Power steering failure at under 106k miles, yes Electric power steering rack failed internally making the vehicle dangerous to drive and control steering - CMA Chester dealer quoted me $8k (parts and labor) and said that it's "not a good car", independent mechanic referred me to different dealer as specialized equipment is required for programming Yes - others, codes CO475 CO56D-39 C0800-12 from independent mechanic, dealer diagnostic scheduled 10/21 No - only mechanics Yes, immediately after failure the dash warning "service power steering"
Chevrolet Impala power steering loss problems
234 of the 10,418 owner complaints about the Chevrolet Impala describe loss of power steering, most of them for the 2014 model year.
- owner complaints
- 234
- worst model year
- 2014
- typical repair cost reported
- $600
- typical mileage
- 70,000
Is there a fix? There are 3 recalls for this area of the car. See below
By model year
Often reported together
Loss of power 84ABS 20Check engine light 15Stalling 14Brake failure 8Steering lock-up 7Jerking 7Won't start 6
Trouble codes mentioned
P0601 1C0800 1C056D 1B127E 1
What owners say
The contact owns a 2014 Chevrolet Impala. While driving at an undisclosed speed, the Stabili-Trak warning light illuminated and the vehicle lost power steering functionality, causing the steering to become extremely firm. The contact stated that excessive force was needed to turn the steering wheel. The contact safely pulled over, and after the audible alarm ceased, the vehicle returned to normal operation. Additionally, the vehicle lost electrical power and stalled on several occasions. There was no warning light illuminated. While the vehicle was stationary, the vehicle frequently lost power. The contact stated that the battery terminals were disconnected and reconnected after the failure, and the vehicle operated for approximately 15 minutes before the vehicle stalled again. The manufacturer was notified of the failure. The local dealer had inspected the vehicle and confirmed the failure. The dealer had retrieved several unknown fault codes. The vehicle was not yet diagnosed.
While driving, the car steering became very hard and uncontrollable posing a risk to me and other drivers on the road. A mechanic has checked.
Power steering assist drive with care warning popped up on dash. Took the vehicle to the dealership and they said the power steering gear failed.
Loss of power steering
The contact owns a 2004 Chevrolet Impala. The contact stated that while driving approximately 40 MPH, the vehicle suddenly decelerated to approximately 20 MPH, and the instrument panel went black. The contact stated that the vehicle lost power steering functionality, and then lost motive power and stalled. The contact was assisted by persons nearby to push the vehicle to the side of the road. The vehicle was towed to a mechanic, who was unable to determine the cause of the failure. The vehicle was towed to the dealer, but was not diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 71,000.
The contact owns a 2014 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. Additionally, the message "Power Steering Failure" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that electric power steering control module(PSCM) had failed and needed to be replaced. The vehicle was not repaired. An unknown dealer was made aware of the failure, but no assistance was provided. The contact related the failure to an unknown recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,500.
The contact owns a 2014 Chevrolet Impala. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The contact's wife was able to drive to the residence before the steering wheel seized. The "Service Power Steering, Drive with Care" messages were displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Complete loss of power assist steering resulting in difficulty in steering the vehicle at any speed. DIC messages indicate: loss of power steering, drive with caution, service traction control, and service ABS. ABS and traction control warning lights remain on and illuminated while driving. These indicators occur each time the vehicle is restarted. This problem originally started about two and a half months ago, and the power steering loss, for a while, was intermittent until recently. The vehicle has not been inspected been inspected by mechanics to date. I have researched hundreds of Impalas online with the same problem with a majority of them remaining unresolved and no manufacturer recall being issued. The vehicle mileage is currently 31, 104 miles and is not driven often because of the problem and the fact that I own two other vehicles.
The contact owns a 2014 Chevrolet Impala. The contact stated that while attempting to park in the driveway, the power steering failed, and the steering wheel became very difficult to turn in either direction. During the failure the steering failure message was displayed on the instrument panel. The cause of the failure was not yet determined. The local dealer was notified of the failure and informed that the vehicle was previously serviced under the federal safety agency Campaign Number: 14V450000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer was not yet notified of the failure. The failure mileage was approximately 179,000.
Related recalls
Steering: electric power assist system
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have a loss of power steering assist during start up or while driving.
- Risk
- If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
- Remedy
- GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1‑800‑222‑1020. The recall began on August 21, 2014. GM's number for this recall is 14330.
Recall number 14V450000 · Recall details
Steering
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.
- Risk
- If any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.
- Remedy
- GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at 1‑800‑521‑7300 (Buick), 1‑800‑458‑8006 (Cadillac) or 1‑800‑222‑1020 (Chevrolet). GM's number for this recall is 14378.
Recall number 14V409000 · Recall details
Steering: hydraulic power assist: hose, piping, and connections
- What is wrong
- Gm is recalling certain model year 2012 chevrolet impala vehicles manufactured from april 19, 2011, through july 29, 2011. The upper power steering hose may have been misrouted so that it can come in close proximity to and/or contact the catalytic converter. With the engine on, heat from the catalytic converter may melt the power steering hose.
- Risk
- Power steering fluid could flow onto the catalytic converter, and an engine compartment fire could occur.
- Remedy
- Gm dealers will inspect to ensure that the upper power steering hose is routed correctly and make the necessary repairs free of charge. The safety recall began on september 5, 2011. Owners may contact chevrolet at 1‑800‑630‑2438.
Recall number 11V398000 · Recall details
Questions about the Chevrolet Impala power steering loss
Which Chevrolet Impala years have loss of power steering problems?
The model years with the most reports are 2014 (52 complaints), 2006 (30 complaints) and 2010 (20 complaints).
How much does it cost to fix loss of power steering on the Chevrolet Impala?
Owners who mentioned a price put the repair at about $600 (median of 18 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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