2014-2015 Ford Escape and Ford Transit Connect recall: instrument cluster/panel
Ford Motor Company reported this safety recall on June 24, 2015. It covers about 184,519 vehicles.
- vehicles affected
- 184,519
- reported
- Jun 24, 2015
- owners notified
- Aug 4, 2015
- related complaints
- 375
Electrical system: instrument cluster/panel
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
- Risk
- If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
- Remedy
- Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15C03.
Recall number 15V406000
Affected vehicles
- Ford Escape 2014-2015 20142015
- Ford Transit Connect 2014-2015 20142015
Owner complaints about the same problem
Owners of these vehicles have filed 375 complaints about electrical problems.
Questions about recall 15V406000
Is there a recall on the 2014-2015 Ford Escape and Ford Transit Connect instrument cluster/panel?
Yes. Recall 15V406000, reported on June 24, 2015, covers about 184,519 vehicles.
What is the fix for recall 15V406000?
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15C03.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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