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2001-2013 Thomas Saf-T-Liner Conventional, Thomas Built Buses Saf-T-Liner C2 and others recall: door

Daimler Trucks North America LLC reported this safety recall on July 6, 2015. It covers about 3,013 vehicles.

vehicles affected
3,013
reported
Jul 6, 2015
owners notified
Dec 24, 2015
related complaints
2

Structure: body: door

What is wrong
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2002-2004 Thomas Built Buses Saf-T-Liner ER, 2001-2005 Saf-T-Liner Conventional, 2002-2013 Saf-T-Liner MVP-EF, 2013 Saf-T-Liner EFX, 2001-2008 Saf-T-Liner FS65, 2005-2013 Saf-T-Liner C2, 2003-2013 Saf-T-Liner HDX, 2002-2003 Saf-T-Liner MVP-ER, 2002 Vista, and 2002-2003 TL-960 non-school buses. In the affected vehicles, the stem that connects the outside emergency door handle to the emergency door opening mechanism may corrode.
Risk
If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants.
Remedy
DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. An interim notice was mailed to owners on August 28, 2015. The recall began on December 24, 2015. Owners may contact DTNA customer service at 1‑800‑745‑8000. DTNA's number for this recall is FL-685.

Recall number 15V425000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 2 complaints about body problems.

Questions about recall 15V425000

Is there a recall on the 2001-2013 Thomas Saf-T-Liner Conventional, Thomas Built Buses Saf-T-Liner C2 and others door?

Yes. Recall 15V425000, reported on July 6, 2015, covers about 3,013 vehicles.

What is the fix for recall 15V425000?

DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. An interim notice was mailed to owners on August 28, 2015. The recall began on December 24, 2015. Owners may contact DTNA customer service at 1‑800‑745‑8000. DTNA's number for this recall is FL-685.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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