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2002 Thomas Built Buses Saf-T-Liner Er problems

The most common problem on the 2002 Thomas Built Buses Saf-T-Liner Er is seats. Its complaint count is close to a typical Saf-T-Liner Er model year.

Typical yearClose to a typical year
Owner complaints
1
Recalls
5
Service bulletins
65
Worst area
Seats

The worst 2002 Thomas Built Buses Saf-T-Liner Er problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

  • Seats
    1

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

  • Seats
    1

Recalls 5

Structure: body: doorReported June 7, 2016 · 717 vehicles affected
What is wrong
Daimler Trucks North America LLC (DTNA) is recalling certain model year 1998-2002 Thomas Built Buses Saf-T-Liner Conventional, 2000-2002 Saf-T-Liner ER, 2000-2002 Saf-T-Liner MVP-EF, 2000-2001 CL-960, 1998-1999 Vista, 2000-2002 Saf-T-Liner MVP-ER, and 2000-2002 TL-960 transit buses. In the affected vehicles, the stem that connects the outside emergency door handle to the emergency door opening mechanism may corrode.
Risk
If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants.
Remedy
DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. An interim notice was sent to owners on July 28, 2016. A second notice was mailed to owners on December 9, 2016 Parts are available. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-713.

Recall number 16V407000 · Recall details

Structure: body: doorReported June 2, 2016 · 24,698 vehicles affected
What is wrong
Daimler Trucks North America LLC (DTNA) is recalling certain model year 1998-2002 Thomas Built Buses Saf-T-Liner Conventional, 2000-2002 Saf-T-Liner ER, 2000-2017 Saf-T-Liner MVP-EF, 1998-1999 Vista, 2003 Saf-T-Liner FS65, 2013-2017 Saf-T-liner C2, 2000-2002 Saf-T-Liner MVP-ER, 2013-2017 Saf-T-Liner HDX. In the affected vehicles, the stem that connects the outside emergency door handle to the emergency door opening mechanism may corrode.
Risk
If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants.
Remedy
DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. An interim notice was sent to owners on July 28, 2016. A second notice was mailed to owners on December 16, 2016. Parts are available. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-713.

Recall number 16V395000 · Recall details

Structure: body: doorReported July 7, 2015 · 103,038 vehicles affected
What is wrong
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2002-2013 Thomas Built Buses Saf-T-Liner ER, 2001-2005 Saf-T-Liner Conventional, 2002-2013 Saf-T-Liner MVP-EF, 2013 Saf-T-Liner EFX, 2001-2008 Saf-T-Liner FS65, 2005-2013 Saf-T-Liner C2, 2003-2013 Saf-T-Liner HDX, 2002-2003 Saf-T-Liner MVP-ER, 2002 Vista, and 2002-2003 TL-960 school buses manufactured from February 5, 2001, through May 29, 2012. In the affected vehicles, the stem that connects the outside emergency door handle to the emergency door opening mechanism may corrode.
Risk
If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants.
Remedy
DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. Daimler issued an interim notification to owners on August 25, 2015. The recall began on December 24, 2015. Owners may contact DTNA customer service at 1‑800‑745‑8000. DTNA's number for this recall is FL-685.

Recall number 15V432000 · Recall details

Structure: body: doorReported July 6, 2015 · 3,013 vehicles affected
What is wrong
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2002-2004 Thomas Built Buses Saf-T-Liner ER, 2001-2005 Saf-T-Liner Conventional, 2002-2013 Saf-T-Liner MVP-EF, 2013 Saf-T-Liner EFX, 2001-2008 Saf-T-Liner FS65, 2005-2013 Saf-T-Liner C2, 2003-2013 Saf-T-Liner HDX, 2002-2003 Saf-T-Liner MVP-ER, 2002 Vista, and 2002-2003 TL-960 non-school buses. In the affected vehicles, the stem that connects the outside emergency door handle to the emergency door opening mechanism may corrode.
Risk
If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants.
Remedy
DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. An interim notice was mailed to owners on August 28, 2015. The recall began on December 24, 2015. Owners may contact DTNA customer service at 1‑800‑745‑8000. DTNA's number for this recall is FL-685.

Recall number 15V425000 · Recall details

Suspension: rear: springs: air suspension systemReported December 2, 2002 · 122 vehicles affected
What is wrong
On certain school and transit buses equipped with reyco rear axle air suspensions, deflated suspension air bags could create excessive driveline angles causing u-joint damage.
Risk
The drive shaft could fall off of the bus. Following vehicles could then run over this obstacle, increasing the risk of damage to the following vehicle.
Remedy
Dealers will install axle stops to limit rear suspension travel and fastener torque will be checked on the suspension height control rod. Owner notification is expected to begin during february 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact freightliner at 1‑800‑547‑0712.

Recall number 02V320000 · Recall details

See all 5 recalls for the 2002 Thomas Built Buses Saf-T-Liner Er

Technical service bulletins for the 2002 Thomas Built Buses Saf-T-Liner Er 65

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 65 bulletins for the 2002 Thomas Built Buses Saf-T-Liner Er

What 2002 Thomas Built Buses Saf-T-Liner Er owners say

Most recent owner complaints, unedited.

Filed Apr 9, 2003 · Seats · 22,724 miles · CO

The driver's seat was defective. The seat frame bent and caused the seat to twist 15 degrees to the right. *nlm a new seat unit was reassembled and installed.

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Other model years

20002002

Questions about the 2002 Thomas Built Buses Saf-T-Liner Er

Is the 2002 Thomas Built Buses Saf-T-Liner Er reliable?

Owners have filed 1 complaint about the 2002 Thomas Built Buses Saf-T-Liner Er, close to a typical Saf-T-Liner Er model year.

What is the most common problem with the 2002 Thomas Built Buses Saf-T-Liner Er?

Seats, with 1 complaint.

How many recalls does the 2002 Thomas Built Buses Saf-T-Liner Er have?

5 recalls, covering structure and suspension.

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