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1998-2017 Thomas Saf-T-Liner Conventional, Thomas Vista and others recall: door

Daimler Trucks North America LLC reported this safety recall on June 2, 2016. It covers about 24,698 vehicles.

vehicles affected
24,698
reported
Jun 2, 2016
owners notified
Dec 9, 2016
related complaints
4

Structure: body: door

What is wrong
Daimler Trucks North America LLC (DTNA) is recalling certain model year 1998-2002 Thomas Built Buses Saf-T-Liner Conventional, 2000-2002 Saf-T-Liner ER, 2000-2017 Saf-T-Liner MVP-EF, 1998-1999 Vista, 2003 Saf-T-Liner FS65, 2013-2017 Saf-T-liner C2, 2000-2002 Saf-T-Liner MVP-ER, 2013-2017 Saf-T-Liner HDX. In the affected vehicles, the stem that connects the outside emergency door handle to the emergency door opening mechanism may corrode.
Risk
If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants.
Remedy
DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. An interim notice was sent to owners on July 28, 2016. A second notice was mailed to owners on December 16, 2016. Parts are available. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-713.

Recall number 16V395000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 4 complaints about body problems.

1998 Thomas Saf-T-Liner Conventional2000 Thomas Saf-T-Liner Conventional2001 Thomas Saf-T-Liner Conventional2002 Thomas Saf-T-Liner Conventional1998 Thomas Vista1999 Thomas Vista1999 Thomas Built Buses Conventional2014 Thomas Built Buses Saf-T-Liner C22015 Thomas Built Buses Saf-T-Liner C22016 Thomas Built Buses Saf-T-Liner C22017 Thomas Built Buses Saf-T-Liner C22000 Thomas Built Buses Saf-T-Liner Er

Questions about recall 16V395000

Is there a recall on the 1998-2017 Thomas Saf-T-Liner Conventional, Thomas Vista and others door?

Yes. Recall 16V395000, reported on June 2, 2016, covers about 24,698 vehicles.

What is the fix for recall 16V395000?

DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. An interim notice was sent to owners on July 28, 2016. A second notice was mailed to owners on December 16, 2016. Parts are available. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-713.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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