1998-2002 Thomas Saf-T-Liner Conventional, Thomas Built Buses CL-960 and others recall: door

Daimler Trucks North America LLC reported this safety recall on June 7, 2016. It covers about 717 vehicles.

vehicles affected: 717
reported: Jun 7, 2016
owners notified: Dec 9, 2016
related complaints: 1

Structure: body: door

What is wrong: Daimler Trucks North America LLC (DTNA) is recalling certain model year 1998-2002 Thomas Built Buses Saf-T-Liner Conventional, 2000-2002 Saf-T-Liner ER, 2000-2002 Saf-T-Liner MVP-EF, 2000-2001 CL-960, 1998-1999 Vista, 2000-2002 Saf-T-Liner MVP-ER, and 2000-2002 TL-960 transit buses. In the affected vehicles, the stem that connects the outside emergency door handle to the emergency door opening mechanism may corrode.
Risk: If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants.
Remedy: DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. An interim notice was sent to owners on July 28, 2016. A second notice was mailed to owners on December 9, 2016 Parts are available. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-713.

Recall number 16V407000

Affected vehicles

Thomas Saf-T-Liner Conventional 1998-2002 1998 1999 2000 2001 2002
Thomas Built Buses CL-960 2000-2001 2000 2001
Thomas Built Buses Saf-T-Liner Er 2000-2002 2000 2001 2002
Thomas Built Buses Saf-T-Liner MVP-Ef 2000-2002 2000 2001 2002
Thomas Built Buses Saf-T-Liner MVP-Er 2000-2002 2000 2001 2002
Thomas Built Buses TL-960 2000-2002 2000 2001 2002
Thomas Built Buses Vista 1998-1999 1998 1999

Owner complaints about the same problem

Owners of these vehicles have filed 1 complaints about body problems.

1999 Thomas Saf-T-Liner Conventional 2000 Thomas Saf-T-Liner Conventional 2001 Thomas Saf-T-Liner Conventional 2002 Thomas Saf-T-Liner Conventional 2000 Thomas Built Buses CL-960 2001 Thomas Built Buses CL-960 2000 Thomas Built Buses Saf-T-Liner Er 2001 Thomas Built Buses Saf-T-Liner Er 2002 Thomas Built Buses Saf-T-Liner Er 2000 Thomas Built Buses Saf-T-Liner MVP-Ef 2001 Thomas Built Buses Saf-T-Liner MVP-Ef 2002 Thomas Built Buses Saf-T-Liner MVP-Ef

Questions about recall 16V407000

Is there a recall on the 1998-2002 Thomas Saf-T-Liner Conventional, Thomas Built Buses CL-960 and others door?

Yes. Recall 16V407000, reported on June 7, 2016, covers about 717 vehicles.

What is the fix for recall 16V407000?

DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. An interim notice was sent to owners on July 28, 2016. A second notice was mailed to owners on December 9, 2016 Parts are available. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-713.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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