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2007-2008 Hyundai Entourage recall: latch

Hyundai Motor America reported this safety recall on November 21, 2016. It covers about 41,264 vehicles.

vehicles affected
41,264
reported
Nov 21, 2016
owners notified
Jan 9, 2017
related complaints
39

Latches/locks/linkages: hood: latch

What is wrong
Hyundai Motor America (Hyundai) is recalling certain model year 2007-2008 Entourage vehicles manufactured February 16, 2006, to June 30, 2008. In the affected vehicles, the secondary hood latch may corrode and bind and remain in the unlatched position when the hood is closed.
Risk
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Remedy
Hyundai will notify all of the owners. For vehicles originally sold, or ever registered, in Alaska, Connecticut, Delaware, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Dakota, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, Wisconsin, and the District of Columbia, dealers will replace the secondary latch. For vehicles in any other state, dealers will inspect and either lubricate or replace the secondary latch, as necessary, free of charge. Owners may contact Hyundai customer service at 1‑800‑633‑5151. The recall began January 2017. Hyundai's number for this recall is 154.

Recall number 16V843000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 39 complaints about locks problems.

2007 Hyundai Entourage

Questions about recall 16V843000

Is there a recall on the 2007-2008 Hyundai Entourage latch?

Yes. Recall 16V843000, reported on November 21, 2016, covers about 41,264 vehicles.

What is the fix for recall 16V843000?

Hyundai will notify all of the owners. For vehicles originally sold, or ever registered, in Alaska, Connecticut, Delaware, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Dakota, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, Wisconsin, and the District of Columbia, dealers will replace the secondary latch. For vehicles in any other state, dealers will inspect and either lubricate or replace the secondary latch, as necessary, free of charge. Owners may contact Hyundai customer service at 1‑800‑633‑5151. The recall began January 2017. Hyundai's number for this recall is 154.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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