2007 Hyundai Entourage locks problems

Filed Aug 24, 2020 · Airbags, Fuel system · 150,802 miles · IL

Tl* the contact owns a 2007 hyundai entourage. The contact received notification of the federal safety agency campaign number: 20v061000 (service brakes, hydraulic), 13v555000 (air bags) and 16v843000 (latches/locks/linkages) however, the parts to do the recall repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The vehicle was taken to hyundai on perryville (343 n. Perryville rd, rockford, il 61107) and was rejected to be service due to the parts not being available. The contact stated that while attempting to move from a stop sign, the vehicle made an abnormally loud noise. The manufacturer was made aware of the failure but offered no assistance. The approximate failure mileage was 150,802. Parts distribution disconnect.

Filed Jul 17, 2018 · Locks · OH

Tl* the contact owns a 2007 hyundai entourage. While driving 45 MPH, the rear passenger door inadvertently opened. The vehicle was taken to taylor hyundai of perrysburg (12681 eckel junctions rd, perrysburg, oh 4355, 413‑931‑8000) where it was awaiting diagnostic testing and repairs. The manufacturer was not notified of the failure. The failure mileage was unknown.

Filed May 14, 2018 · Locks · 101,000 miles · NY

Tl* the contact owns a 2007 hyundai entourage. While driving approximately 35 MPH, the hood flew up and slammed and shattered the windshield without warning. There were no injuries. The vehicle was towed to the contact's office. The vehicle was then taken to curry hyundai (3040 e main st, cortlandt manor, ny 10567, 914‑930‑3700) where the contact was informed of the federal safety agency campaign number: (latches/locks/linkages). The technician informed the contact to call the manufacturer for a repair authorization. The manufacturer was made aware of the failure, provided a case number, and promised to follow-up with the contact; however, the contact was not called back by the manufacturer. The vehicle was not diagnosed or repaired. The failure mileage was approximately 101,000. *tt updated 9/20/18

Filed Jun 14, 2017 · Locks · 160,000 miles · GA

Tl* the contact owns a 2007 hyundai entourage. While driving 45 MPH, the hood opened independently and shattered the vehicle's windshield. There were no injuries and a police report was not filed. The vehicle was towed to a body shop and repaired. While driving 45 MPH, the hood opened independently again and shattered the windshield. There were no injuries and a police report was filed. The vehicle was towed to a body shop, but was not repaired. The vehicle was then towed to terry reid hyundai (816 joe frank harris pkwy se, cartersville, ga 30120) where the dealer stated that the incident was due to driver negligence. The vehicle was not repaired. The manufacturer was made aware of the failures and sent an investigator, who also stated that the incidents were due to driver negligence. The VIN was included in the federal safety agency campaign number: 16v843000 (latches/locks/linkages). The contact had not taken the vehicle to be repaired after receiving the recall notification. The approximate failure mileage was 160,000.

Filed Mar 29, 2017 · Locks, Suspension · PA

Tl* the contact owns a 2007 hyundai entourage. While the vehicle was at the dealer being repaired per a recall for the hood latch, the contact was informed that the lower control arm needed to be replaced. The contact stated that the dealer would not perform the recall repair. Additionally, the contact was informed that the recall was expired. The manufacturer opened case number: 10003703. The federal safety agency campaign numbers were not provided. The contact had not experienced a failure.

Filed Dec 27, 2016 · Locks · 120,000 miles · NJ

Tl* the contact owns a 2007 hyundai entourage. The contact stated that the while the vehicle was operated at 35 MPH, the hood independently unlatched which resulted in the hood hitting the windshield. The vehicle was taken to the contact's residence. The vehicle was not taken to a diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.

Filed Nov 1, 2012 · Electrical, Engine · 114 miles · SC

Tl* the contact owns a 2007 hyundai entourage. The contact stated that the vehicle had numerous electrical failures. The contact stated that the interior light, the power sliding doors, and the power locks all failed. The vehicle was taken to the dealer for diagnosis and was informed that there was an electrical short. The vehicle was repaired. The failures recurred. The air bag light began to illuminate and the contact was afraid that it too was an electrical issue and felt very unsafe driving the vehicle. The vehicle was due to be diagnosed at the time of the complaint. The failure mileage was 114 and the current mileage was 111,000. Updated 01/05/13*ljupdated 2/6/2013

Filed Jul 25, 2011 · Locks · 40,000 miles · OH

Tl* the contact owns a 2007 hyundai entourage. The contact stated that the passenger sliding door would not latch properly and would slide open whenever she was making a turn. The vehicle was taken to the dealer who advised her that they would need to replace the latch. The vehicle was repaired for the passenger sliding door latch. The failure and current mileages were approximately 40,000. The VIN was unavailable.

Filed Jun 23, 2011 · Body, Locks · 60,000 miles · MA

While traveling on a two lane highway, at about 45 MPH, the hood of our van flew up without warning and completely covered the windshield. I signaled and slowly moved right and eventually to the grass verge of the road. The hood was dented and flat against the windshield. I got on top of the engine to pull the hood back down but it would not go past the stops on the hinges. I then loosened the hinge bolts to the hood and was able to close the hood and strap it down.

Filed May 16, 2011 · Driver assistance, Electrical · 76,800 miles · SC

Electrical problems,with my 2007 hyundai entourage, day one the battery had to be replaced,then at 39,000 plus miles, the power door on the left side quit working,it was bad about re-opening after being shut. Then when it was returned another problem was created ,the first time my wife locked the doors the door lock notification horn was very faint.they reordered a new horn ,no change. The ex-service manager said that's the way it should sound. My wife and I and children,family members all said it sounded strange. We didn't make a big deal out of a horn sound.then the battery again went bad, had to be replaced. At 76,000 plus miles both power doors quit working, I asked for a quote,and to keep all replaced parts. The quote was given,the parts weren't given to me. I was told they were to be sent back as a warrenty. Two power door motors and a module,all went bad at one time. When these doors quit working,no child can open them from the inside. Three -four days later after this repair a light comes on saying ESC off and engine light comes on. I researched recalls on google and it said there was a recall on the adjustable brake petal and switch. The dealership and hyundai of USA both deny that it was a recall. I am afraid this van is dangerous at this time.