Suspension front right control arm broke due to excessive corrosion and rust.
2007 Hyundai Entourage suspension problems
37 complaints (17% of all complaints for this car). Typical mileage when it fails: 92,000. 3 crashes reported.
- owner complaints
- 37
- of this car's complaints
- 17%
- typical mileage
- 92,000
- crashes
- 3
- recalls
- 1
Which part fails
- Front: control arm: lower arm3
- Front3
- Front: springs: coil springs1
At what mileage
Complaints by mileage at the time of the problem.
Hyundai Entourage suspension problems in other years
Specific symptoms reported on the 2007 Hyundai Entourage suspension
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Suspension: front: control arm: lower arm
- What is wrong
- Hyundai America Technical Center, Inc. (Hyundai) is recalling certain model year 2007-2008 Hyundai Entourage vehicles manufactured from February 16, 2006, through June 30, 2008 and sold in, or currently registered in, Massachusetts, Maryland, Michigan, New Hampshire, New York, Pennsylvania, Vermont, Wisconsin, Connecticut, Delaware, Iowa, Illinois, Indiana, Maine, Minnesota, Missouri, New Jersey, Ohio, Rhode Island, West Virginia and the District of Columbia. In the affected vehicles, the front lower control arms may fracture due to corrosion resulting from exposure to road salt and water.
- Risk
- A fractured control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
- Remedy
- Hyundai will notify owners, and dealers will inspect the degree of corrosion of the front lower control arms, and will either rustproof or replace them, free of charge. The recall began on January 3, 2014. Owners may contact Hyundai at 1‑800‑633‑5151 or by email at [email protected]. Hyundai's recall number is 115.
Recall number 13V556000 · Recall details
What 2007 Hyundai Entourage owners say
Most recent owner complaints, unedited.
The contact owns a 2007 Hyundai Entourage. The contact stated while driving 5 MPH in a parking lot and making a left turn, he heard an abnormal noise coming from the front passenger’s side tire and the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact was able to park the vehicle safely. The vehicle was not drivable. The contact towed the vehicle to the insurance facility and then towed to an independent mechanic. The contact was informed that the front passenger’s side control arm, the front driver’s side control arm, and the constant velocity axle needed to be replaced. The vehicle was repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 13V556000 (Suspension) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 154,000.
I was driving on the street and heard a snap I then pulled over contacted a tow company and brought it to the nearest mechanic shop was told that my control arms are so rusted that they snapped on both sides left and right one cracked completely through the other 1 Has just a crack but was not completely broke had to pay for the repairs at $2677 later to find out that in 2014 a recall was made recall 115. I just purchased this car however records don't show this as a active recall so either it was serviced and not properly fixed therefore still making it dangerous for my family and others or was never completed and being sold as a unsafe vehicle to my sister whom I brought this vehicle from. When she bought it nothing about this recall 115 was listed so she was not aware when selling this van to us.
Vehicle was moving at 50 MPH on a county road. Failure of drivers side lower control arm. Loss of control of steering and damage to tire and wheel well.
Tl* the contact owns a 2007 hyundai entourage. The contact stated while driving 40 MPH, there was an abnormal sound coming from the engine compartment. There was no warning light illuminated. The contact pulled over and upon investigation noticed that the front driver's and passenger's side wheels were pointing in the opposite directions. The vehicle was towed to an independent mechanic where it was diagnosed with needing driver's and passenger's side control arms to be replaced. The vehicle was repaired. Upon investigation, the contact associated the failure with the federal safety agency campaign number: 13v556000 (suspension). The manufacturer was informed of the failure. The failure mileage was approximately 122,000.
My wife was driving with children in the car and right hand side suspension control arm snapped in half. Car was able to be driven home but wheel was pushed up against the wheel well.
Tl* the contact owns a 2007 hyundai entourage. While driving 25 MPH, the front driver's side lower control arm fractured. The contact stated that the vehicle was repaired per the federal safety agency campaign number: 13v556000 (suspension) five years ago. The contact was concerned that the recall repair was insufficient and that there should be an annual inspection to ascertain possible damage. The vehicle was towed to gary rome hyundai (located at 150 whiting farms rd, holyoke, ma 01040, (413) 536-4328) to be repaired a second time. The manufacturer was contacted. The approximate failure mileage was 114,000.
I feel that something as important as a lower control arm on my 2007 hyundai entourage shouldnt rust and break into in 11 years when the ball joint is still in good shape
Vehicle in motion and van out of control related to the corrosion of control arm. Children (3) in the car. Recalled 2007 and 2008 vehicles! Why not mine? Live in nebraska with salt-infested roads and this van has many issues! My VIN number not associated with the recall which is completely unfair. Have put so much money in this vehicle which will not run. The dealorship wants to charge me 2700.00 to fix their error in manufacturing! Not to mention the tires, electrical, latches! I paid 29,000. For this vehicle and it is the limited edition, the best they offered. They have made so much money off of us and do not stand by their vehicle. My mom was killed by a faulty airbag that should have never of went off! I am so angry as well as broke. Why or how can this even happen? What can I do when I have no money left as well as a vehicle? They find every reason not to fix. I need help, not sure what to do next or what my options are.
My van after sitting for a few weeks, I took it out on the road and the front suspension dropped on the drivers side. The whole suspension dropped and was sitting on my tire...I checked with our local dealer and they said their was a recall back in 2014 and supposedly was coated with wax? Well the wax did not work. They should of replaced this then. Now I'm stuck with a van I can't drive. I want to have this fixed on hyundai. If I was on the highway going fast when this happened and killed my family I'd be asking for millions of dollars. This van is dangerous. I will have to talk with my lawyer regarding this.
Questions about the 2007 Hyundai Entourage suspension
Does the 2007 Hyundai Entourage have suspension problems?
Owners have filed 37 complaints about the suspension of the 2007 Hyundai Entourage, 17% of all its complaints.
At what mileage do 2007 Hyundai Entourage suspension problems start?
The typical (median) mileage in owner complaints is 92,000 miles.
Was there a recall on the 2007 Hyundai Entourage suspension?
Yes, 1 recall: 13V556000. Check your VIN to see if your car still needs the free repair.
What year does the Hyundai Entourage have bad suspension?
The Hyundai Entourage model years with the most suspension complaints are 2007 (37 complaints) and 2008 (11 complaints).
Other 2007 Hyundai Entourage problems
Electrical 53Body 41Locks 31Brakes 24Engine 20Driver assistance 16Lights 16Airbags 15Seats 12Steering 11Acceleration 10Tires 8Seat belts 6Transmission 6Wheels 6Visibility 5Fuel system 4
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