2007 Hyundai Entourage: ball joint or control arm failure

Filed Oct 8, 2026 · Suspension · OH

Suspension front right control arm broke due to excessive corrosion and rust.

Filed Nov 8, 2022 · Steering, Suspension · 154,000 miles · MD

The contact owns a 2007 Hyundai Entourage. The contact stated while driving 5 MPH in a parking lot and making a left turn, he heard an abnormal noise coming from the front passenger’s side tire and the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact was able to park the vehicle safely. The vehicle was not drivable. The contact towed the vehicle to the insurance facility and then towed to an independent mechanic. The contact was informed that the front passenger’s side control arm, the front driver’s side control arm, and the constant velocity axle needed to be replaced. The vehicle was repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 13V556000 (Suspension) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 154,000.

Filed May 18, 2021 · Suspension · MN

I was driving on the street and heard a snap I then pulled over contacted a tow company and brought it to the nearest mechanic shop was told that my control arms are so rusted that they snapped on both sides left and right one cracked completely through the other 1 Has just a crack but was not completely broke had to pay for the repairs at $2677 later to find out that in 2014 a recall was made recall 115. I just purchased this car however records don't show this as a active recall so either it was serviced and not properly fixed therefore still making it dangerous for my family and others or was never completed and being sold as a unsafe vehicle to my sister whom I brought this vehicle from. When she bought it nothing about this recall 115 was listed so she was not aware when selling this van to us.

Filed Apr 17, 2021 · Suspension · 188,868 miles · WI

Vehicle was moving at 50 MPH on a county road. Failure of drivers side lower control arm. Loss of control of steering and damage to tire and wheel well.

Filed Mar 11, 2021 · Suspension · 122,000 miles · RI

Tl* the contact owns a 2007 hyundai entourage. The contact stated while driving 40 MPH, there was an abnormal sound coming from the engine compartment. There was no warning light illuminated. The contact pulled over and upon investigation noticed that the front driver's and passenger's side wheels were pointing in the opposite directions. The vehicle was towed to an independent mechanic where it was diagnosed with needing driver's and passenger's side control arms to be replaced. The vehicle was repaired. Upon investigation, the contact associated the failure with the federal safety agency campaign number: 13v556000 (suspension). The manufacturer was informed of the failure. The failure mileage was approximately 122,000.

Filed Oct 29, 2019 · Steering, Suspension · 172,000 miles · VA

My wife was driving with children in the car and right hand side suspension control arm snapped in half. Car was able to be driven home but wheel was pushed up against the wheel well.

Filed Feb 19, 2019 · Suspension · 114,000 miles · MA

Tl* the contact owns a 2007 hyundai entourage. While driving 25 MPH, the front driver's side lower control arm fractured. The contact stated that the vehicle was repaired per the federal safety agency campaign number: 13v556000 (suspension) five years ago. The contact was concerned that the recall repair was insufficient and that there should be an annual inspection to ascertain possible damage. The vehicle was towed to gary rome hyundai (located at 150 whiting farms rd, holyoke, ma 01040, (413) 536-4328) to be repaired a second time. The manufacturer was contacted. The approximate failure mileage was 114,000.

Filed Feb 5, 2019 · Driver assistance, Steering · 193,000 miles · MD

While driving to work yesterday morning, I was turning off a side road onto a main road. As soon as I turned on to the main road the van sounded like maybe it had a flat, it did not. Both ESC lights came on and stayed on. The steering and braking was erratic and there was no pick up. I could not get the wheels to turn the same direction as the steering wheel for a short period of time moving into on coming traffic. Luckily I was able to get short period of control, enough to barley turn into a parking lot. I am so fortunate this didn't happen on the highway at 55mph or could have been horrific. I did call hyundai and there are several recalls for the van including the front control arms. I asked if they can tow to the nearest dealer considering I just avoided an accident and had no control. Hyundai will not tow to the dealer. They did offer to reimburse me if I tow it, but that does not help me currently. This is a very serious situation and needs to be rectified by hyundai before a driver is not able to avoid an accident due to having no pick up or control of the steering.

Filed Oct 21, 2018 · Suspension · 121,000 miles · OH

I feel that something as important as a lower control arm on my 2007 hyundai entourage shouldnt rust and break into in 11 years when the ball joint is still in good shape

Filed Aug 9, 2018 · Suspension · 200 miles · NE · crash

Vehicle in motion and van out of control related to the corrosion of control arm. Children (3) in the car. Recalled 2007 and 2008 vehicles! Why not mine? Live in nebraska with salt-infested roads and this van has many issues! My VIN number not associated with the recall which is completely unfair. Have put so much money in this vehicle which will not run. The dealorship wants to charge me 2700.00 to fix their error in manufacturing! Not to mention the tires, electrical, latches! I paid 29,000. For this vehicle and it is the limited edition, the best they offered. They have made so much money off of us and do not stand by their vehicle. My mom was killed by a faulty airbag that should have never of went off! I am so angry as well as broke. Why or how can this even happen? What can I do when I have no money left as well as a vehicle? They find every reason not to fix. I need help, not sure what to do next or what my options are.

Filed Jul 25, 2017 · Suspension · WI

Tl* the contact owns a 2007 hyundai entourage. The contact had received a manufacturers recall on the corrosion in which they coated the frame of the vehicle. The contact was not included in the federal safety agency campaign number: 13v556000 (suspension), the dealer provided coating as the solution from the manufacturer, which caused a failure. The contact experienced the front driver side control arm and the front passenger side control arm fracturing shortly after the recall repair. The contact has not yet been referred to a dealer. The manufacturer was notified of the failure and they refused to provide a solution and indicated that the vehicle would need to be repaired by a dealer. The failure mileage was not available.

Filed Jul 18, 2017 · Steering, Suspension · 128,000 miles · WI

While driving approx. 30 MPH (moving straight; not turning) a noise was heard, the front of the vehicle seemed to drop, and both steering and brakes became erratic. The van, still acting up, made it to a parking lot, where a visual inspection of the front driver's side wheel well indicated what I believe to be a broken control arm (see photo). This is a known issue with this vehicle, and late in 2013 there was a recall (# 13v556000). Vehicle owners were advised to take the vehicle to the dealer for and inspection and either rustproofing or replacement of the control arms. On 1/20/14, the vehicle underwent this process and reported "inspected, waxed, and undercoated as per campaign" (see excerpt from invoice). No damage to the control arms was reported by the dealer's service shop. Had I been informed of a damaged part during the "inspection", I would have chosen to replace it, as this is apparently vital to keeping control of the vehicle. Over the past several weeks, I have done a lot of highway driving. Had this happened at 65 or 70 MPH, rather than at the 30 MPH in the city, the outcome could have been disastrous. A police officer showed up to help and took down my name - I do not know if a formal report will be filed..