2007 Hyundai Entourage: won't start

Filed Jul 19, 2016 · Engine · 83,500 miles · MD

I purchased a used 2007 hyundai entourage june of 2016 since buying the vehicle I have had issues with it failing to start turn the key lights fan radio all came on engine would not crank it happens now and again but enough to be an issue I returned to the dealer were it was purchased they replaced the starter one week later same issue we had the battery tested told the battery was almost new since buying the van I have had it towed twice called road side assistance twice and I have been stuck at work and at the store for hours even missed a day of work because of this I contacted hyundai and was told that I have to have a certified hyundai mechanic look at the vehicle however they are not willing to swallow the cost I have been doing research since this problem occurred and it appears that hyundai has an intermittent no crank no start issue with some vehicles the entourage being one that they wont acknowledge I even found a you tube video where a mechanic explains the problem my husband has owned two elantra's I thought we could rely on hyundai which was the reason I brought the entourage but clearly that are not as reliable as we thought . I even found 6 complaints of the same issue on this site

Filed Nov 11, 2014 · Electrical · FL

My van wouldn't start on 2 separate occasions on this day. Had to turn the key 3-4 times each. Over the next 2 years it happened periodically, becoming more frequent, sometimes twice a day, twice a week or once every 10 days or so. Van can't be jumped because there is power, tried putting it in neutral then park again but still wouldn't start. Tried for 20 minutes then walked away for 30-60 minutes & van started immediately upon trying. Dealership "thinks" it's the ipm. Finally got that replaced because we were told their top mechanic put those notes in the computer so that's what the problem is. Immediately notified service supervisor that my rear sliding door lock isn't working before I ever left the lot (never had a problem when I dropped it off). 3 days later van wouldn't start. Hyundai technical says to check ground wires. 2 days after getting van back it wouldn't start & another 2 days later both slider doors & rear hatch locks stopped working (never had a problem when it was dropped off). Now they want to charge me several hundred dollars to replace all 3 failed lock sensors. They messed it up!!!! I'm not paying for the repair!!! They claim they've never had anyone in their 2 stores with a problem like this. The service supervisor is patronizing, lies about things my husband has said, lies about not getting my voice mail when I dial his extension directly & probably doesn't tell the manager everything & contradicts himself. Found this website & it's amazing to see several people with the same problems I've been having. Nobody has time for this inconvenience which is a major safety hazard. Who wants to sit in the hot florida sun trying to start their vehicle for an hour? Been there done that too many times. Tired of this crap! I want my vehicle fixed! They just want to sell you something else.

Filed Mar 24, 2014 · Electrical, Engine · CA

Beginning in august of 2013 our entourage started experiencing episodes of randomly not starting, with episodes occurring about every two weeks, sometimes more often, sometimes less. For awhile we suspected it was an issue with the battery, but after replacing the battery twice now, we know it is not an issue with the battery. We do know now that it is a condition known as an intermittent, no crank/no start. We do not know for sure why; however, we suspect, per a technical service bulletin put out in august of 2007that we found (#07-90-009), that it is due to a faulty ipm module. Hyundai refuses to acknowledge that bulletin or to cover the repairs since it is not under warranty, and a diagnostic is proving futile (per our experience of having a diagnostic performed that turned up nothing) since the problem resolves itself after sitting for some time, therefore, by the time the mechanic is able to see it is no longer exhibiting the problem, so we are left not only not knowing when our vehicle will start on a recurring basis but unsure as to what to do about this problem.

Filed Aug 14, 2008 · Electrical · 15 miles · NY

Brand new 2007 kia sedona ex. Various electrical components would fail to work sporadically. The issue started almost immediately after having bought the car. After not driving car for three days, car would not start. Would jump the car and it would hold the charge for two days, then die. Then it would hold the charge for one day and die. Took the car into hyundai on 7/14 but they could not find any problem. Also complained about the electrical panel in the roof having a leak. Hyundai ordered a part but it's been over three weeks and it hasn't arrived.

Filed Jul 24, 2007 · 9,883 miles · MI

I bought my entourage in november 2006. On wednesday, july 18, 2007 my 18 m.o. Son and I were running some errands. We stopped at the bakery, then proceeded to our play group. On the way, I noticed that the gas tank was less than 1/4 full, so I stopped to get gas. As it was a hot day, I left my son in the car with the windows rolled down and proceeded to fill the tank. Went in the vehicle to start it--it would not turn over, no clicking or anything. Called roadside assistance who transported it to dealer. Dealer had it until friday afternoon. Said it started right up for them, computer didn't show anything wrong. Sunday july 22, 2007 we went to ohio for a family get together. Drove back towards home and stopped at a store to do a bit of shopping. Son was fussing after 10 minutes, so my husband took him back to the vehicle sitting there with windows rolled down and radio playing. I came out 10-15 minutes later, loaded the vehicle and it would not start again. Had to call hyundai roadside assistance again. Since it was sunday, vehicle could not be taken to dealer until monday. Dealer got it monday and surprise, surprise, it started right up. There is something wrong with this vehicle and they tell me that if they can't duplicate the condition, there is nothing they can do. That is not right. I have a 1 1/2 year old plus I am pregnant. I don't want to drive this vehicle not knowing when it won't start up again, which I am sure will happen again. I've always liked hyundai vehicles--I still have my 01 elantra which runs great. This vehicle has dissuaded me from ever wanting another hyundai.