2007 Hyundai Entourage: doors won't lock, open or latch

Filed Jul 18, 2019 · Body, Visibility · 100,000 miles · PA

Both of the rear door handles snapped off for no reason. We were stationary and I went to open it, no excess force or pulling. Tried to open and both broke off in my hand. The back windshield wiper hook also snapped and threw my windshield wiper off. I was stationary, I had taken off the old one put a new one on and it broke and lost my windshield wiper while on the highway! Cheaply made handles and windshield wipers!

Filed Apr 18, 2017 · Body, Electrical · 130,000 miles · FL

Power doors won't open or close completely

Filed Aug 13, 2015 · Body · 107,000 miles · MA

Rear door latches are defective. They were due to be replaced under a recall. After the dealer could not get the parts for a year they finally replaced them with the same part on one side and only inspected the other side. The recall was to replace both with a new style latch. Latch still fails and hyuandai claims the recall is complete. The dealer has told hyundai that they only inspected the latch which is not the scope of the work to be performed. I have tried to resolve this with hyundai and they just circle me back to the dealer.

Filed Jan 29, 2015 · Body, Electrical · 78,000 miles · IL

Driver side power sliding door opened while driving and will not close manually or using the power button.

Filed Nov 11, 2014 · Electrical · FL

My van wouldn't start on 2 separate occasions on this day. Had to turn the key 3-4 times each. Over the next 2 years it happened periodically, becoming more frequent, sometimes twice a day, twice a week or once every 10 days or so. Van can't be jumped because there is power, tried putting it in neutral then park again but still wouldn't start. Tried for 20 minutes then walked away for 30-60 minutes & van started immediately upon trying. Dealership "thinks" it's the ipm. Finally got that replaced because we were told their top mechanic put those notes in the computer so that's what the problem is. Immediately notified service supervisor that my rear sliding door lock isn't working before I ever left the lot (never had a problem when I dropped it off). 3 days later van wouldn't start. Hyundai technical says to check ground wires. 2 days after getting van back it wouldn't start & another 2 days later both slider doors & rear hatch locks stopped working (never had a problem when it was dropped off). Now they want to charge me several hundred dollars to replace all 3 failed lock sensors. They messed it up!!!! I'm not paying for the repair!!! They claim they've never had anyone in their 2 stores with a problem like this. The service supervisor is patronizing, lies about things my husband has said, lies about not getting my voice mail when I dial his extension directly & probably doesn't tell the manager everything & contradicts himself. Found this website & it's amazing to see several people with the same problems I've been having. Nobody has time for this inconvenience which is a major safety hazard. Who wants to sit in the hot florida sun trying to start their vehicle for an hour? Been there done that too many times. Tired of this crap! I want my vehicle fixed! They just want to sell you something else.

Filed Jan 8, 2014 · Body, Electrical · HI

We purchased '07 hyundai entourage in 2009. We had several minor problems that year, which we overlooked as result of normal maintenance. However, we now think otherwise as the electrical system seems to be faulty! Issues: replaced battery three times within 1 year. Remote entry stopped working for sliding doors, they lock/unlock but do not open/close. Sliding door on driver's side doesn't work via switch inside the door or ceiling console. At times our doors slide open while driving! From beginning, a large quantity of watery like substance leaking from engine area. Mechanic tightened a gasket during an oil change which temporarily lightened the problem...but it continues to this day. Every mechanic has mentioned this leak but cannot determine origin. Engine light came on 2 years ago, we were told to replace electronic throttle control ($1500!). However, light turns off for extended periods of time (loose wire? Poor battery? Faulty computer?), so we're hesitant to order that part...feel like the computer is faulty. Couple of week's ago the air bag light came on and will not turn off, even though we have not been in a collision. Driver's turn signal burns out within three weeks of replacement, it's been this way since day one. A few days ago the driver's side door wasn't responding to the keyless remote...it remained locked even as all other doors unlocked...curious to see if this becomes a recurring problem. Additionally, the latch on the driver's side sliding door broke off several months ago, followed by the passenger sliding door latch one month ago, with regular use. Not happy with this vehicle! We got a lemon, we believe the electrical system/computer is faulty, and we feel it should be the manufacturer's responsibility to repair...this is the first step that we're taking towards a complaint. Any feedback/assistance welcomed.

Filed Jul 25, 2011 · Locks · 40,000 miles · OH

Tl* the contact owns a 2007 hyundai entourage. The contact stated that the passenger sliding door would not latch properly and would slide open whenever she was making a turn. The vehicle was taken to the dealer who advised her that they would need to replace the latch. The vehicle was repaired for the passenger sliding door latch. The failure and current mileages were approximately 40,000. The VIN was unavailable.

Filed May 16, 2011 · Locks · 56,000 miles · CA

Tl*the contact owns a 2007 hyundai entourage. The contact stated the left rear sliding door opened while driving 75 MPH. The vehicle was taken to the dealer previously where they replaced the mechanism and the failure recurred. The manufacturer informed her to take the vehicle back to the dealer for another repair. The failure mileage was 56,000. Updated 06/27/11

Filed May 16, 2011 · Driver assistance, Electrical · 76,800 miles · SC

Electrical problems,with my 2007 hyundai entourage, day one the battery had to be replaced,then at 39,000 plus miles, the power door on the left side quit working,it was bad about re-opening after being shut. Then when it was returned another problem was created ,the first time my wife locked the doors the door lock notification horn was very faint.they reordered a new horn ,no change. The ex-service manager said that's the way it should sound. My wife and I and children,family members all said it sounded strange. We didn't make a big deal out of a horn sound.then the battery again went bad, had to be replaced. At 76,000 plus miles both power doors quit working, I asked for a quote,and to keep all replaced parts. The quote was given,the parts weren't given to me. I was told they were to be sent back as a warrenty. Two power door motors and a module,all went bad at one time. When these doors quit working,no child can open them from the inside. Three -four days later after this repair a light comes on saying ESC off and engine light comes on. I researched recalls on google and it said there was a recall on the adjustable brake petal and switch. The dealership and hyundai of USA both deny that it was a recall. I am afraid this van is dangerous at this time.

Filed May 31, 2010 · Locks · 21,000 miles · MA

The hyundai entourage has been driven for roughly 30k miles now with the sliding doors used daily. Now each time the doors are closed they hit the side of the vehicle and are chipping away at the paint, and to a lesser degree the doors will not lock in the open position which can be a major problem on inclines. Nothing has been done to correct the problem, the dealer reports that the doors are within specs, but I don't see how the door can be within specifications and be hitting the side of the vehicle.

Filed Mar 2, 2010 · Body, Electrical · IL

We purchased our 2007 hyundai entourage new in july '07. Within 2 months we began having problems with the electric sliding doors on both sides. Sometimes the doors do not close all the way, or close and reopen. Sometimes the doors won't open with any method, keyfob, buttons, or manual. The doors sometimes make a sound like there is grit in the track. We have taken this to the dealership multiple times and even showed them video of it happening. Since they can't reproduce it there has been no work done to fix it. We also have intermittent battery drain. The battery has been dead 5 times for no apparent reason. The passenger side mirror will often not adjust unless it is moved to the bottom outside corner first and then it can be adjusted. The memory for the seats/mirrors are often lost. To me these all indicate a problem with the electronics in this vehicle. Dealership has not been able to find anything to fix. We also have experienced a shimmy at highway speeds. Replaced the tires and had them road balanced to remove the worst of the shimmy. Independent garage did this and said the tires and the rims are fine. It's been close to 3 years and we are still experiencing all of these issues.

Filed Oct 20, 2009 · Locks · 36,000 miles · MA

Tl* the contact owns a 2007 hyundai entourage. While driving the rear passenger door had opened with intention. Upon further inspection she noticed that the door latch was stuck in a downward position, which prevented the door from closing. The vehicle was taken to the dealership, and a technician concluded that the t91 caused the failure. Prior to the failure she experienced numerous electrical failures. The current and failure mileages were 36000.