Hyundai Entourage ball joint problems

Filed Oct 8, 2026 · Suspension · OH

Suspension front right control arm broke due to excessive corrosion and rust.

Filed Jul 12, 2023 · Suspension · MD

While I was driving the vehicle, the front lower left/driver's side control arm broke in half and caused me to lose control of the vehicle.

Filed Nov 8, 2022 · Steering, Suspension · 154,000 miles · MD

The contact owns a 2007 Hyundai Entourage. The contact stated while driving 5 MPH in a parking lot and making a left turn, he heard an abnormal noise coming from the front passenger’s side tire and the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact was able to park the vehicle safely. The vehicle was not drivable. The contact towed the vehicle to the insurance facility and then towed to an independent mechanic. The contact was informed that the front passenger’s side control arm, the front driver’s side control arm, and the constant velocity axle needed to be replaced. The vehicle was repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 13V556000 (Suspension) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 154,000.

Filed Sep 21, 2021 · Suspension · NJ

2008 hyundai entourage. Consumer is seeking reimbursement for vehicle repairs related to open safety recall. The consumer stated while driving the vehicle the steering failed pulling the vehicle into oncoming traffic. An auto mechanice advised that the front and lower control arm broke and was on recall. The consumer discovered the vehicle was not included in the recall, but believed it should have been.

Filed May 18, 2021 · Suspension · MN

I was driving on the street and heard a snap I then pulled over contacted a tow company and brought it to the nearest mechanic shop was told that my control arms are so rusted that they snapped on both sides left and right one cracked completely through the other 1 Has just a crack but was not completely broke had to pay for the repairs at $2677 later to find out that in 2014 a recall was made recall 115. I just purchased this car however records don't show this as a active recall so either it was serviced and not properly fixed therefore still making it dangerous for my family and others or was never completed and being sold as a unsafe vehicle to my sister whom I brought this vehicle from. When she bought it nothing about this recall 115 was listed so she was not aware when selling this van to us.

Filed Apr 17, 2021 · Suspension · 188,868 miles · WI

Vehicle was moving at 50 MPH on a county road. Failure of drivers side lower control arm. Loss of control of steering and damage to tire and wheel well.

Filed Mar 11, 2021 · Suspension · 122,000 miles · RI

Tl* the contact owns a 2007 hyundai entourage. The contact stated while driving 40 MPH, there was an abnormal sound coming from the engine compartment. There was no warning light illuminated. The contact pulled over and upon investigation noticed that the front driver's and passenger's side wheels were pointing in the opposite directions. The vehicle was towed to an independent mechanic where it was diagnosed with needing driver's and passenger's side control arms to be replaced. The vehicle was repaired. Upon investigation, the contact associated the failure with the federal safety agency campaign number: 13v556000 (suspension). The manufacturer was informed of the failure. The failure mileage was approximately 122,000.

Filed Oct 23, 2020 · Suspension · 120,227 miles · IL

Tl* the contact owns a 2008 hyundai entourage. The contact stated that whenever they would maneuver the vehicle while parking, there was a squealing sound coming from the wheels. The contact took the vehicle to a certified mechanic to replace the tires however, the certified mechanic stated that the lower control arms had rusted and needed to be replaced. The vehicle had not been repaired. The contact had learned from hyundai of perryville (343 n perryville rd, rockford, il 61107; (815) 229-0089) that the vehicle previously received a protective coating on the lower control arm to prevent excessive rust in 2014 under the federal safety agency campaign number: 13v556000 (suspension). The manufacturer was not made aware of the failure. The approximate failure mileage was 120,227. Invalid VIN.

Filed Oct 29, 2019 · Steering, Suspension · 172,000 miles · VA

My wife was driving with children in the car and right hand side suspension control arm snapped in half. Car was able to be driven home but wheel was pushed up against the wheel well.

Filed Oct 21, 2019 · Suspension · 139,000 miles · CT

Backing out of my driveway and my van started making a loud thumping noise. I was not able to go forward or in reverse. Looked underneath and found the driver's side lower control arm corroded and disintegrated, and the axel had come out of the transmission. There was a recall in 2014 for corrosion but all they did was spray something on that was supposed to protetct it. It did not work. If I had been anywhere other than my driveway it could have been an extremely bad situation as I lost control of my steering. I had it towed to the dealer today and they want $878 to replace the two control arms (with after-market parts).