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2015-2017 Isuzu NPR HD, Isuzu NPR XD and others recall: frame and members

Isuzu Technical Center Of America, Inc. reported this safety recall on February 17, 2017. It covers about 21,000 vehicles.

vehicles affected
21,000
reported
Feb 17, 2017
owners notified
Apr 17, 2017

Structure: frame and members

What is wrong
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 NPR HD, NPR XD, NQR and NRR trucks. During manufacturing, the stamping equipment may have created burrs on the frame crossmember that the transmission is mounted to. These burrs may cause the transmission mounting studs to break.
Risk
If the studs break, the transmission may not be properly supported, preventing it from shifting correctly and increasing the risk of a crash.
Remedy
Isuzu will notify owners, and dealers will inspect the vehicles and install a metal shim to prevent stress on the mounting studs, free of charge. The recall on April 17, 2017. Owners may contact Isuzu customer service at 1‑866‑441‑9638.

Recall number 17V105000

Affected vehicles

Questions about recall 17V105000

Is there a recall on the 2015-2017 Isuzu NPR HD, Isuzu NPR XD and others frame and members?

Yes. Recall 17V105000, reported on February 17, 2017, covers about 21,000 vehicles.

What is the fix for recall 17V105000?

Isuzu will notify owners, and dealers will inspect the vehicles and install a metal shim to prevent stress on the mounting studs, free of charge. The recall on April 17, 2017. Owners may contact Isuzu customer service at 1‑866‑441‑9638.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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