Check a VIN

2016 Isuzu NPR XD problems

Its complaint count is close to a typical NPR XD model year.

Typical yearClose to a typical year
Owner complaints
1
Recalls
5
Service bulletins
12

The worst 2016 Isuzu NPR XD problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

Recalls 5

Suspension: rear: springs: leaf spring assembly: u-bolt, leaf spring to axleReported March 19, 2021 · 258 vehicles affected
What is wrong
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.
Risk
The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
Remedy
Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1‑866‑441‑9638. Isuzu's number for this recall is V2103.

Recall number 21V194000 · Recall details

EquipmentReported November 14, 2017 · 69,138 vehicles affected
What is wrong
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2017 Isuzu NPR, 2008 NPR HD and NPR-HD Gas, 2011-2018 NPR HD and NRR, 2015-2018 NPR XD, 2012-2018 NQR, 2012-2017 NPR Gas and NPR-HD Gas, 2016-2017 Chevrolet Low Cab Forward 3500 HD, 3500 and 4500 and 2017-2018 Chevrolet Low Cab Forward 4500 HD, 4500 XD, 5500 HD and 5500 XD vehicles, equipped with certain Walter Kidde Plastic-Handle Fire Extinguishers, models FC10 and FC110. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable.
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Isuzu will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall is expected to begin in December 2017. Owners may contact Isuzu customer service at 1‑866‑441‑9638 or Walter Kidde customer service at 1‑855‑262‑3540 or they may also visit www.kidde.com and click on "Product Safety Recall" to order replacement fire extinguishers free of charge. Isuzu's number for this recall is V1705. Note: This recall includes fire extinguishers provided as a remedy for previous Isuzu recall 15V778.

Recall number 17V726000 · Recall details

Power train: axle hubsReported March 21, 2017 · 97,000 vehicles affected
What is wrong
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2016 NPR, 2011-2017 NPR-HD, NQR, NRR, 2015-2017 NPR-XD, 2012-2016 Reach, NPR Gas and NPR-HD Gas incomplete trucks. The left rear wheel bearing hub locking bolts may not have been properly tightened during assembly.
Risk
The loose bolts can allow the wheel assembly to move outward from the axle housing, affecting the control of the vehicle and reducing braking performance, thereby increasing a risk of a crash.
Remedy
Isuzu will notify owners, and dealers will inspect the left rear wheel bearing hub locking bolts, tightening them as necessary, free of charge. The recall began on April 19, 2017. Owners may contact Isuzu customer service at 1‑866‑441‑9638.

Recall number 17V191000 · Recall details

Structure: frame and membersReported February 17, 2017 · 21,000 vehicles affected
What is wrong
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 NPR HD, NPR XD, NQR and NRR trucks. During manufacturing, the stamping equipment may have created burrs on the frame crossmember that the transmission is mounted to. These burrs may cause the transmission mounting studs to break.
Risk
If the studs break, the transmission may not be properly supported, preventing it from shifting correctly and increasing the risk of a crash.
Remedy
Isuzu will notify owners, and dealers will inspect the vehicles and install a metal shim to prevent stress on the mounting studs, free of charge. The recall on April 17, 2017. Owners may contact Isuzu customer service at 1‑866‑441‑9638.

Recall number 17V105000 · Recall details

Equipment: other: labelsReported February 24, 2016 · 21 vehicles affected
What is wrong
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain model year 2016 NPR-HD, NPR-XD, NQR, and NRR trucks manufactured July 3, 2015, to September 2, 2015 and equipped with 5.2L diesel engines. The certification label on the affected vehicles may have typographical errors in the rim size, tire pressure and weight information that may prevent the owner from accurately loading and maintaining the vehicle. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk
If the rim size, tire pressure and weight information cannot be referenced and understood, the owner may overload the vehicle or underinflate the tires. These conditions may increase the risk of a crash.
Remedy
Isuzu will provide owners with a corrected certification label, free of charge. The recall began on April 25, 2016. Owners may contact Isuzu customer service at 1‑866‑441‑9638.

Recall number 16V105000 · Recall details

See all 5 recalls for the 2016 Isuzu NPR XD

Technical service bulletins for the 2016 Isuzu NPR XD 12

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 12 bulletins for the 2016 Isuzu NPR XD

What 2016 Isuzu NPR XD owners say

Most recent owner complaints, unedited.

Filed Feb 8, 2018 · NJ

Since I have bought the truck I have been having problems with the truck heavily swaying from side to side. The problem has persisted since I have bought the truck and leaves me feeling very sick after long drives. This also makes my truck feel highly unsafe traveling down the road as the swaying is so severe, sometimes it may feel like it will tip and potentially hurt someone. I have spoke with dealership I bought the truck from for over a year now and he refuses to address my problem. This problem is not only a huge risk for my life for any one on the rode as this truck is highly unsafe. The dealership continues to ignore my calls and tells me there is nothing they can do. A representative I have spoken to from the dealership even told me they knew there was a problem with my truck but fears for his job if he speaks out. I do not have a recording of him telling me this but I can ensure you he knows of the problem I am having. This problem needs to be addressed right away as everyday I am on the road it is a danger to everyone else.

Compare the 2016 Isuzu NPR XD

Other model years

2016

Questions about the 2016 Isuzu NPR XD

Is the 2016 Isuzu NPR XD reliable?

Owners have filed 1 complaint about the 2016 Isuzu NPR XD, close to a typical NPR XD model year.

What is the most common problem with the 2016 Isuzu NPR XD?

There are not enough complaints to tell.

How many recalls does the 2016 Isuzu NPR XD have?

5 recalls, covering suspension, equipment and power train.

Share your experience with the 2016 Isuzu NPR XD

Tell other buyers what went wrong and what it cost. We review every report before it appears, and we never publish names, emails or VINs.

No names, contact details or links. Reports about a dealer or a person are not published.

VIN decoder

See the problems and recalls for an exact car

Buying a used 2016 Isuzu NPR XD?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history
Is this car on a recall?Check VIN