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June 3, 2016 Service bulletin

If a customer’s complaint leads to the discovery of contaminated fuel, the source of the contamination...

Isuzu technical service bulletin B11-L-003A for 2012-2016 Isuzu NPR, 2011-2017 Isuzu N-Series and 2012-2016 Isuzu NPR HD and others.

Bulletin number
B11-L-003A
Component
Engine and engine cooling: engine: diesel
Summary
If a customer’s complaint leads to the discovery of contaminated fuel, the source of the contamination must be found and repaired. Contaminated fuel may result in many different failures. Some examples of these failures are: plugged fuel filters, poor engine performance, check engine light illumination, fuel system (lines and tank) corrosion (rust), etc… isuzu’s failure investigations have found a common occurrence of the fuel filler neck being installed incorrectly. This poor installation will allow unwanted material to enter the fuel tank contaminating the fuel.

Owners of these vehicles have filed 6 complaints in the engine category.

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