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July 8, 2020 Service bulletin

This information is being issued to help dealers identify apotenetial source for fuel contamination. if a...

Isuzu technical service bulletin IB11-L-003C for 2011-2020 Isuzu NPR, 2011-2020 Isuzu NPR HD and 2011-2020 Isuzu NQR and others.

Bulletin number
IB11-L-003C
Component
Fuel system, diesel: delivery: hoses, lines/piping, and fittings
Summary
This information is being issued to help dealers identify apotenetial source for fuel contamination. If a customer's complaint leads to the discovery of contaminated fuel, the source of the contamination must be found and repaired. Contaminated fuel may result in many different failures. Some examples of these failures are: plugged fuel filters, poor engine performace, check engine light illumination, fuel system (lines and tank) corrosion (rust), etc... Isuzu's failure investigations have found a common occurance of the fuel filler neck being installed incorrectly. This poor installation will allow unwanted material to enter the fuel tank contaminating the fuel. Use the information below to confirm the fuel filler neck is installed correctly. If the filler neck installation is incorrect, use the information below to repair the fuel filler neck. Detailed information regarding fuel filler neck installation can be found in isuzu's body builder guide.

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