2016-2017 Mercedes-Benz Metris recall: blind spot detection

Daimler Vans USA, LLC reported this safety recall on March 7, 2017. It covers about 72 vehicles.

vehicles affected: 72
reported: Mar 7, 2017
owners notified: May 26, 2017
related complaints: 8

Lane departure: blind spot detection

What is wrong: Daimler Vans USA LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. These vans were to be equipped with the Blind Spot Monitoring (BSM) feature, however, the installed instrument cluster and steering wheel does not support the function, and thus, the BSM system does not work on the vehicle.
Risk: If a vehicle is in the driver's blind spot, but the BSM system does not warn the driver, there would be an increased risk of a crash.
Remedy: DVUSA will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the BSM function, free of charge. Interim notices informing owners of the safety risk were mailed on May 8, 2017. Owners will receive a second notice when the remedy becomes available. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1‑877‑762‑8267.

Recall number 17V148000

Affected vehicles

Mercedes-Benz Metris 2016-2017 2016 2017

Owner complaints about the same problem

Owners of these vehicles have filed 8 complaints about driver assistance problems.

2016 Mercedes-Benz Metris 2017 Mercedes-Benz Metris

Questions about recall 17V148000

Is there a recall on the 2016-2017 Mercedes-Benz Metris blind spot detection?

Yes. Recall 17V148000, reported on March 7, 2017, covers about 72 vehicles.

What is the fix for recall 17V148000?

DVUSA will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the BSM function, free of charge. Interim notices informing owners of the safety risk were mailed on May 8, 2017. Owners will receive a second notice when the remedy becomes available. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1‑877‑762‑8267.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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