2008-2017 Mercedes Benz C300, Mercedes Benz C350 and others recall: software
Mercedes-Benz USA, LLC. reported this safety recall on March 14, 2017. It covers about 51 vehicles.
- vehicles affected
- 51
- reported
- Mar 14, 2017
- owners notified
- Apr 21, 2017
- related complaints
- 863
Electrical system: software
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
- Risk
- If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
- Remedy
- MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1‑800‑367‑6372.
Recall number 17V177000
Affected vehicles
- Mercedes Benz C300 2008-2009 20082009
- Mercedes Benz C350 2009 2009
- Mercedes-Benz AMG GT S 2016 2016
- Mercedes-Benz C250 2013 2013
- Mercedes-Benz C300 2010-2016 2010201120122013201420152016
- Mercedes-Benz CLA250 2016 2016
- Mercedes-Benz CLS550 2012, 2014 20122014
- Mercedes-Benz E350 2012-2016 20122013201420152016
- Mercedes-Benz G63 2013 2013
- Mercedes-Benz GL450 2016-2017 20162017
- Mercedes-Benz GLC 300 2016 2016
- Mercedes-Benz GLE300D 2016 2016
- Mercedes-Benz GLK350 2014 2014
- Mercedes-Benz ML350 2012-2014 201220132014
- Mercedes-Benz S550 2015 2015
- Mercedes-Benz SL550 2014 2014
- Mercedes-Benz SL63 2017 2017
Owner complaints about the same problem
Owners of these vehicles have filed 863 complaints about electrical problems.
2008 Mercedes Benz C3002009 Mercedes Benz C3002009 Mercedes Benz C3502016 Mercedes-Benz AMG GT S2013 Mercedes-Benz C2502013 Mercedes-Benz C3002014 Mercedes-Benz C3002015 Mercedes-Benz C3002016 Mercedes-Benz C3002016 Mercedes-Benz CLA2502012 Mercedes-Benz CLS5502014 Mercedes-Benz CLS550
Questions about recall 17V177000
Is there a recall on the 2008-2017 Mercedes Benz C300, Mercedes Benz C350 and others software?
Yes. Recall 17V177000, reported on March 14, 2017, covers about 51 vehicles.
What is the fix for recall 17V177000?
MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1‑800‑367‑6372.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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