Check a VIN

2015-2016 Gillig Low Floor recall: suspension

Gillig LLC reported this safety recall on April 19, 2017. It covers about 2,604 vehicles.

vehicles affected
2,604
reported
Apr 19, 2017
owners notified
Jun 2, 2017

Suspension

What is wrong
Gillig LLC (Gillig) is recalling certain 2015-2016 Low Floor transit buses equipped with Norgren-brand suspension kneeling modules. The suspension kneeling modules on these vehicles have snap rings on the solenoid valve pistons which may not have been fully inserted and seated during assembly, potentially affecting the suspension air bag pressure and the vehicle's suspension height.
Risk
An unexpected loss of suspension air bag pressure while driving would result in an abrupt reduction in suspension height, potentially increasing the risk of a crash. A loss of suspension air bag pressure could also occur during vehicle servicing, increasing the risk of injury to maintenance personnel.
Remedy
Gillig will notify owners and pay fleets to inspect the front and rear kneeling modules. A snap ring reset tool will be provided free of charge to permanently seat the snap ring in the intended groove. The recall began on June 2, 2017. Owners may contact Gillig customer service at 1‑800‑735‑1500.

Recall number 17V263000

Affected vehicles

Questions about recall 17V263000

Is there a recall on the 2015-2016 Gillig Low Floor suspension?

Yes. Recall 17V263000, reported on April 19, 2017, covers about 2,604 vehicles.

What is the fix for recall 17V263000?

Gillig will notify owners and pay fleets to inspect the front and rear kneeling modules. A snap ring reset tool will be provided free of charge to permanently seat the snap ring in the intended groove. The recall began on June 2, 2017. Owners may contact Gillig customer service at 1‑800‑735‑1500.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

VIN decoder

See the problems and recalls for an exact car

Buying a used Gillig Low Floor?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history