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2014-2017 Buick Encore, Buick Lacrosse and others recall: pretensioner

General Motors LLC reported this safety recall on July 10, 2017. It covers about 40,683 vehicles.

vehicles affected
40,683
reported
Jul 10, 2017
owners notified
Aug 4, 2017
related complaints
251

Seat belts: pretensioner

What is wrong
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V‑651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Risk
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1‑800‑521‑7300, Cadillac customer service at 1‑800‑458‑8006, Chevrolet customer service at 1‑800‑222‑1020, or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is 17287.

Recall number 17V437000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 251 complaints about seat belts problems.

2014 Buick Encore2015 Buick Encore2016 Buick Encore2017 Buick Encore2014 Buick Lacrosse2015 Buick Lacrosse2016 Buick Lacrosse2015 Cadillac Escalade2016 Cadillac Escalade2015 Cadillac Escalade ESV2016 Cadillac Escalade ESV2014 Chevrolet Caprice Police Pursuit

Questions about recall 17V437000

Is there a recall on the 2014-2017 Buick Encore, Buick Lacrosse and others pretensioner?

Yes. Recall 17V437000, reported on July 10, 2017, covers about 40,683 vehicles.

What is the fix for recall 17V437000?

GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1‑800‑521‑7300, Cadillac customer service at 1‑800‑458‑8006, Chevrolet customer service at 1‑800‑222‑1020, or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is 17287.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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