2016-2017 Keystone Outback recall: structure

Keystone Rv Company reported this safety recall on July 13, 2017. It covers about 910 vehicles.

vehicles affected: 910
reported: Jul 13, 2017
owners notified: Aug 28, 2017
related complaints: 3

Structure

What is wrong: Keystone RV Company (Keystone) is recalling certain 2016-2017 Keystone Outback travel trailers, models 220URB, 240URS, 250URS, 255UBH, and 293UBH. The affected vehicles were built with an incorrect drawbar installed to tow the travel trailer.
Risk: Under certain conditions while traveling, the drawbar may bend, affecting vehicle handling and increasing the risk of a crash.
Remedy: Keystone will notify owners, and dealers will bolt on a reinforcement channel over the existing drawbar attachment of the frame, free of charge. The recall began on August 28, 2017. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 17-290.

Recall number 17V439000

Affected vehicles

Keystone Outback 2016-2017 2016 2017

Owner complaints about the same problem

Owners of these vehicles have filed 3 complaints about body problems.

2016 Keystone Outback 2017 Keystone Outback

Questions about recall 17V439000

Is there a recall on the 2016-2017 Keystone Outback structure?

Yes. Recall 17V439000, reported on July 13, 2017, covers about 910 vehicles.

What is the fix for recall 17V439000?

Keystone will notify owners, and dealers will bolt on a reinforcement channel over the existing drawbar attachment of the frame, free of charge. The recall began on August 28, 2017. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 17-290.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

VIN decoder

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