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2014-2015 Ford E-350, Ford Escape and others recall: seats

Ford Motor Company reported this safety recall on July 25, 2017. It covers about 94,605 vehicles.

vehicles affected
94,605
reported
Jul 25, 2017
owners notified
Oct 25, 2017
related complaints
26

Seats

What is wrong
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
Risk
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Remedy
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 17S17.

Recall number 17V472000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 26 complaints about seats problems.

2014 Ford E-3502014 Ford Escape2015 Ford Escape2014 Ford F-1502015 Lincoln MKC

Questions about recall 17V472000

Is there a recall on the 2014-2015 Ford E-350, Ford Escape and others seats?

Yes. Recall 17V472000, reported on July 25, 2017, covers about 94,605 vehicles.

What is the fix for recall 17V472000?

Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 17S17.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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