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2015 E-One Cyclone II and E-One Quest II recall: tie rod assembly

E-One Incorporated reported this safety recall on August 31, 2017. It covers about 5 vehicles.

vehicles affected
5
reported
Aug 31, 2017
owners notified
Oct 5, 2017

Steering: linkages: tie rod assembly

What is wrong
E-One Incorporated (E-One) is recalling certain 2015 Cyclone II and Quest II emergency vehicles, equipped with certain Spicer D-Series and E-Series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
Risk
If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
Remedy
E-One will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on October 5, 2017. Owners may contact E-One customer service at 1‑800‑627‑5050.

Recall number 17V540000

Affected vehicles

Questions about recall 17V540000

Is there a recall on the 2015 E-One Cyclone II and E-One Quest II tie rod assembly?

Yes. Recall 17V540000, reported on August 31, 2017, covers about 5 vehicles.

What is the fix for recall 17V540000?

E-One will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on October 5, 2017. Owners may contact E-One customer service at 1‑800‑627‑5050.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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