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2013-2016 Gillig Low Floor recall: electric power assist system

Gillig LLC reported this safety recall on September 8, 2017. It covers about 108 vehicles.

vehicles affected
108
reported
Sep 8, 2017
owners notified
Oct 24, 2017

Steering: electric power assist system

What is wrong
Gillig LLC (Gillig) is recalling certain 2013-2016 Hybrid and all Electric Low Floor buses with electro-hydraulic power steering assist. The coupler between the high-voltage electric motor and hydraulic steering pump shafts may fail, resulting in a loss of power steering assist.
Risk
A loss of power steering assist will cause the need for increased steering effort, increasing the risk of a crash.
Remedy
Gillig will notify owners, and dealers will replace the steering motor-pump assemblies, free of charge. The recall began on October 24, 2017. Owners may contact Gillig customer service at 1‑800‑735‑1500.

Recall number 17V559000

Affected vehicles

Questions about recall 17V559000

Is there a recall on the 2013-2016 Gillig Low Floor electric power assist system?

Yes. Recall 17V559000, reported on September 8, 2017, covers about 108 vehicles.

What is the fix for recall 17V559000?

Gillig will notify owners, and dealers will replace the steering motor-pump assemblies, free of charge. The recall began on October 24, 2017. Owners may contact Gillig customer service at 1‑800‑735‑1500.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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