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2017 Mercedes-Benz AMG C43, Mercedes-Benz AMG E43 and others recall: electric power assist system

Mercedes-Benz USA, LLC. reported this safety recall on September 19, 2017. It covers about 4 vehicles.

vehicles affected
4
reported
Sep 19, 2017
owners notified
Nov 10, 2017
related complaints
18

Steering: electric power assist system

What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2017 C43 AMG, one E300 4Matic sedan, one GLC300, and one E43 AMG 4Matic sedan. These vehicles have electrical power steering control units with improperly welded contact pins.
Risk
The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall is expected to begin November 10, 2017. Owners may contact MBUSA customer service at 1‑877‑496‑3691.

Recall number 17V574000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 18 complaints about steering problems.

2017 Mercedes-Benz E300

Questions about recall 17V574000

Is there a recall on the 2017 Mercedes-Benz AMG C43, Mercedes-Benz AMG E43 and others electric power assist system?

Yes. Recall 17V574000, reported on September 19, 2017, covers about 4 vehicles.

What is the fix for recall 17V574000?

MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall is expected to begin November 10, 2017. Owners may contact MBUSA customer service at 1‑877‑496‑3691.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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