I’m having issues with my control module not going forward or backwards at times and there was a recall on models of this vehicle for that exact reason the federal safety agency ID: 17V078000 Issued: Feb 2, 17. Dealership is telling me it’s not open. I’m scared for my safety when my car doesn’t shift in the correct gear. This started in 2021 or 2022 and I’m not getting resolution. When getting my bumper repaired I noticed that this was on the recall list a few years ago. I’ll submit the papers I received form Park Place.
2017 Mercedes-Benz E300 steering problems
12 complaints (9% of all complaints for this car). Typical mileage when it fails: 80,000.
- owner complaints
- 12
- of this car's complaints
- 9%
- typical mileage
- 80,000
- crashes
- 0
- recalls
- 3
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Mercedes-Benz E300 steering problems in other years
Specific symptoms reported on the 2017 Mercedes-Benz E300 steering
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Steering: electric power assist system
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300, S65 AMG Coupe, S550, S65 AMG Cabriolet, S550 Cabriolet, S550e, S65 AMG, and Mercedes-Maybach S600 vehicles. A transistor within the power steering control unit may overheat resulting in the power steering system being disabled.
- Risk
- If the power steering assist is unexpectedly disabled, it may increase the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will inspect the steering rack, replace it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1‑877‑496‑3691.
Recall number 17V714000 · Recall details
Steering: electric power assist system
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2017 C43 AMG, one E300 4Matic sedan, one GLC300, and one E43 AMG 4Matic sedan. These vehicles have electrical power steering control units with improperly welded contact pins.
- Risk
- The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall is expected to begin November 10, 2017. Owners may contact MBUSA customer service at 1‑877‑496‑3691.
Recall number 17V574000 · Recall details
Steering: electric power assist system
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.
- Risk
- If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1‑800‑367‑6372.
Recall number 17V241000 · Recall details
What 2017 Mercedes-Benz E300 owners say
Most recent owner complaints, unedited.
The contact owns a 2017 Mercedes-Benz E300. The contact stated that while driving at various speeds, the vehicle intermittently lost power steering functionality. The contact stated that the failure occurred increasingly while turning. The vehicle was taken to several independent mechanics and to the dealer, but no DTC was retrieved. The vehicle was not diagnosed or repaired. The contact related the failure to the federal safety agency Campaign Number: 17V714000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 80,000.
While getting in to start my vehicle I got a message code on my screen saying Steering Malfunction, Increased Physical Effort. I contacted Mercedes USA and was told they had a recall on my vehicle which is a 2017 E300 Mercedes Benz. The recall effected vehicles made from July 29,2016 - February 14-2017. My vehicle was within this range being as though it was produced in 08/16. My car only has around 20k miles, basically a new vehicle inside and out. Even though my vin # is not showing as being part of this recall, I'm having the exact same issue and would like my vin# to be included. Thanks kindly.
The contact owns a 2017 Mercedes-Benz E300. The contact stated that while at a complete stop and releasing the brake pedal, the Eco Mode system failed to engage, and the engine failed to restart. The contact stated that upon depressing the Push to Start button, the vehicle restarted. There was no warning light illuminated. The vehicle was taken to the dealer, where the battery was replaced; however, the failure progressively worsened. The contact stated that while at a complete stop with Eco Mode activated, the vehicle would only restart after pressing the Push to Start button several times. The contact used a vehicle scanner and was able to retrieve diagnostic trouble codes related to the Starting Current Limiter. The contact referenced TSB Number: 2017020021 and the federal safety agency Campaign Number: 17V114000 (Electrical System, Engine and Engine Cooling). Additionally, the contact stated that the steering wheel had seized in an incorrect position and could not be readjusted. The contact related the failure to TSB Number: 2017020018. The dealer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.
THE STEERING WHEEL HEIGHT ADJUSTMENT SWITCH (UP & DOWN) STOPPED WORKING. The wheel is locked in the up position making driving difficult
The contact owns a 2017 Mercedes-Benz E300. The contact stated while driving at an undisclosed, the steering wheel seized and failed to turn to the left or the right. The power steering warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed with an internal failure of the power steering rack, Part Number: 213460480280. The vehicle was not repaired and remained at the local dealer for further repairs. The contact was informed that the parts to the repair were not covered, and the failure might be related to the federal safety agency Campaign Number: 17V574000 (Steering); however, the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 104,000.
The contact owns a 2017 Mercedes-Benz E300. The contact stated while driving at approximately 55 MPH, the "steering malfunction" warning light illuminated, and the contact stated that the steering wheel was nearly impossible to turn left or right. The contact was able to pull off the roadway. The contact turned off and restarted the vehicle and the power steering assist failed to regain functionality. The contact had the vehicle towed to the residence. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact researched online and related the failure to the federal safety agency Campaign Number: 17V714000 (Steering). The contact called a local dealer and was advised that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 84,000.
The contact owns a 2017 Mercedes-Benz E300. The contact stated that while attempting to park the vehicle, the power steering assist failed with the "Steering Malfunction, Increased Physical Effort" and "Active Brake Assist" warning messages appeared on the instrument panel. Due to the failure, the vehicle was towed to an independent mechanic where an attempt was made to repair the power steering failure; however, the repair was unsuccessful. The mechanic then informed the contact of the federal safety agency Campaign Number: 17V574000 (Steering) which he linked to the failure. The dealer was notified and informed her that there were no recalls on the VIN. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 59,000.
The contact owns a 2017 Mercedes-Benz E300. The contact stated that while driving approximately 60-65 MPH, the steering wheel lost power steering function. The warning message “Steering Malfunction” was illuminated. The vehicle was able to continue to drive by forcefully steering the steering wheel. The vehicle was taken to the dealer where it was diagnosed that no issues were found. The contact stated that the failure reoccurred while driving and was increasingly intense while making turns. The vehicle was taken back to the dealer where it was diagnosed that there was oil on the engine harness and the oil had been going to the electric steering rack. The dealer informed the contact that the engine wiring harness needed to be replaced. The contact referenced the federal safety agency Campaign Number: 17V714000 (Steering). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 35,000. Engine harness( found oil in harness going to M.E. and electric steering rack) after starting car- can hear a clicking noise inside of engine bay.
I was driving down the road and my power steering went out. I got a message stating "steering malfunction increased physical effort see owner's manual". The vehicle has 16,xxx miles on it.
Questions about the 2017 Mercedes-Benz E300 steering
Does the 2017 Mercedes-Benz E300 have steering problems?
Owners have filed 12 complaints about the steering of the 2017 Mercedes-Benz E300, 9% of all its complaints.
At what mileage do 2017 Mercedes-Benz E300 steering problems start?
The typical (median) mileage in owner complaints is 80,000 miles.
Was there a recall on the 2017 Mercedes-Benz E300 steering?
Yes, 3 recalls: 17V714000, 17V574000, 17V241000. Check your VIN to see if your car still needs the free repair.
Other 2017 Mercedes-Benz E300 problems
Engine 39Fuel system 25Electrical 23Transmission 16Body 10Driver assistance 10Brakes 7Airbags 6Lights 5Visibility 3Acceleration 2Wheels 2Seat belts 1Tires 1
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