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2017 Mercedes-Benz E300, Mercedes-Benz S550 and others recall: electric power assist system

Mercedes-Benz USA, LLC. reported this safety recall on November 14, 2017. It covers about 72 vehicles.

vehicles affected
72
reported
Nov 14, 2017
owners notified
Feb 9, 2018
related complaints
15

Steering: electric power assist system

What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300, S65 AMG Coupe, S550, S65 AMG Cabriolet, S550 Cabriolet, S550e, S65 AMG, and Mercedes-Maybach S600 vehicles. A transistor within the power steering control unit may overheat resulting in the power steering system being disabled.
Risk
If the power steering assist is unexpectedly disabled, it may increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the steering rack, replace it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1‑877‑496‑3691.

Recall number 17V714000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 15 complaints about steering problems.

2017 Mercedes-Benz E3002017 Mercedes-Benz S5502017 Mercedes-Benz S550E2017 Mercedes-Benz S65 AMG2017 Mercedes-Maybach S600

Questions about recall 17V714000

Is there a recall on the 2017 Mercedes-Benz E300, Mercedes-Benz S550 and others electric power assist system?

Yes. Recall 17V714000, reported on November 14, 2017, covers about 72 vehicles.

What is the fix for recall 17V714000?

MBUSA will notify owners, and dealers will inspect the steering rack, replace it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1‑877‑496‑3691.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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