2016-2017 Mercedes-Benz AMG GL63, Mercedes-Benz AMG Gle43 and others recall: electric power assist system
Mercedes-Benz USA, LLC. reported this safety recall on April 11, 2017. It covers about 58,323 vehicles.
- vehicles affected
- 58,323
- reported
- Apr 11, 2017
- owners notified
- Sep 29, 2017
- related complaints
- 30
Steering: electric power assist system
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.
- Risk
- If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1‑800‑367‑6372.
Recall number 17V241000
Affected vehicles
- Mercedes-Benz AMG GL63 2016 2016
- Mercedes-Benz AMG Gle43 2016 2016
- Mercedes-Benz AMG Gle63 2016 2016
- Mercedes-Benz AMG Gls63 2017 2017
- Mercedes-Benz E300 2017 2017
- Mercedes-Benz E400 2016 2016
- Mercedes-Benz GL350 2016-2017 20162017
- Mercedes-Benz GL450 2016-2017 20162017
- Mercedes-Benz GL550 2016-2017 20162017
- Mercedes-Benz GLE300D 2016 2016
- Mercedes-Benz GLE 350 2016 2016
- Mercedes-Benz GLE350D 2016 2016
- Mercedes-Benz GLE 400 2016 2016
- Mercedes-Benz GLE550E 2016 2016
- Mercedes-Benz GLE63S 2016 2016
Owner complaints about the same problem
Owners of these vehicles have filed 30 complaints about steering problems.
2016 Mercedes-Benz AMG GL632016 Mercedes-Benz AMG Gle432016 Mercedes-Benz AMG Gle632017 Mercedes-Benz AMG Gls632017 Mercedes-Benz E3002016 Mercedes-Benz E4002016 Mercedes-Benz GL3502017 Mercedes-Benz GL3502016 Mercedes-Benz GL4502017 Mercedes-Benz GL4502016 Mercedes-Benz GL5502017 Mercedes-Benz GL550
Questions about recall 17V241000
Is there a recall on the 2016-2017 Mercedes-Benz AMG GL63, Mercedes-Benz AMG Gle43 and others electric power assist system?
Yes. Recall 17V241000, reported on April 11, 2017, covers about 58,323 vehicles.
What is the fix for recall 17V241000?
MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1‑800‑367‑6372.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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