I tried to open the sunroof and it appeared that something was broken or out of alignment and it wouldn't open. I brought it to the dealership. I was told the track had broken off. They replaced it but also found out the reason it was getting off track was because of the panoramic shade that seems to get out of alignment when being manipulated. Overall, the fix to this problem was almost $4000.00 . I asked if there was any recall regarding this and they said no. I questioned why a part of the car that is rarely used has broken so easily and caused so much damage. My car has only 38K miles for a 2016 model. On my own research, I did find that Mercedes has recalled several thousands of cars with similar sunroof problems but my model car was not included. I wanted to reach out and report in case there are other similar reports that other people have come forward with. Thank you very much for your time.
The worst 2016 Mercedes-Benz GLE63S problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Body1
- Electrical1
- Fuel system1
- Suspension1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Body1
- Electrical1
- Fuel system1
- Suspension1
Recalls 5
Communication
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit:
- Risk
- An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
- Remedy
- MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2019120008.
Recall number 19V787000 · Recall details
Suspension: front
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.
- Risk
- The leaking oil in the presence of an ignition source can increase the risk of a fire.
- Remedy
- MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2018070015.
Recall number 18V272000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE300d 4Matic, GLE400 4Matic, GLE350 4Matic, GLE63 AMG, GLE63 AMG Coupe, GLE63S AMG and GLE63S AMG Coupe, and 2017 GLS450 4Matic, GLE550 4Matic, and GLE63 AMG 4Matic vehicles. These vehicles may have excess bulkhead insulation extending into the lower windshield area, possibly affecting the windshield bonding and the full protective function of the passenger's frontal air bag in the event of a crash.
- Risk
- If the passenger's frontal air bag does not function as designed in the event of a crash, the front seat passenger has an increased risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will remove any excess bulkhead insulation and rework the windshield bonding, as necessary, free of charge. Interim owner letters will be mailed in December 2017. Owners will receive a second notice when the remedy is available in late January 2018. MBUSA's number for this recall is 2018020002. Owners may contact MBUSA customer service at 1‑877‑496‑3691.
Recall number 17V655000 · Recall details
Steering: electric power assist system
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.
- Risk
- If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1‑800‑367‑6372.
Recall number 17V241000 · Recall details
Air bags: sensor: occupant classification
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GL350 4Matic Bluetec, GL550 4Matic, GLE350 4Matic, GLE43 AMG Coupe, GLE450 4Matic, 2016 GLE300d 4Matic, GLE350, GLE350d 4Matic, GLE400 4Matic, GLE550e 4Matic, GLE63 AMG, GLE63 AMG 4Matic, GLE63S AMG 4Matic Coupe, and 2017 GLS63 AMG vehicles manufactured April 23, 2014, to May 10, 2016. The front passenger seat Occupant Classification System (OCS) calibration may be incorrect, and as a result, the system can incorrectly classify the occupant as a child seat, deactivating the front passenger air bag.
- Risk
- If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will update the OCS software, free of charge. Owners may contact MBUSA customer service at 1‑800‑367‑6372.
Recall number 16V903000 · Recall details
Technical service bulletins for the 2016 Mercedes-Benz GLE63S 147
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the...
- Engine
- Visibility/wiper
- Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is...
- Clanking noise from the area of the speakers in the doors
- During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time
- 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active...
- Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end)
- Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements...
- The customer requests deactivation of the N112/9 HERMES communication module Note: Deactivation of the...
What 2016 Mercedes-Benz GLE63S owners say
Most recent owner complaints, unedited.
Tl* the contact owns a 2016 mercedes-benz gle63w4s. While the vehicle was stationary and while driving various speeds, the vehicle experienced multiple failures after being purchased in april of 2016. While driving 45 MPH, the check engine coolant indicator illuminated. Big island honda kona (75-5608 kuakini highway, kailua-kona, hawaii 96740, (808) 329-8101) repaired the engine coolant sensor, but the failure recurred. The contact also stated that the totally integrated power module warning indicator illuminated and the sensor was replaced; however, the failure recurred. Furthermore, the "check battery for key" message displayed on the instrument panel. The key fobs were replaced three times by the same dealer. Upon turning the ignition, the turn signal warning indicator illuminated. The vehicle was repaired, but the failure recurred. The dealer stated that the fuel cap was defective and they replaced the fuel cap. The contact stated that there was no formal diagnostic testing performed on the vehicle by the dealer. The contact referenced the federal safety agency campaign number: 18v272000 (suspension). The manufacturer was made aware of the failures and stated that the part for the recall repair would not become available on the island of hawaii for four months. The failure mileage was 50. *dt vehicle purchase date should be on or before incident date
Compare the 2016 Mercedes-Benz GLE63S
Other model years
2016
Questions about the 2016 Mercedes-Benz GLE63S
Is the 2016 Mercedes-Benz GLE63S reliable?
Owners have filed 2 complaints about the 2016 Mercedes-Benz GLE63S, close to a typical GLE63S model year.
What is the most common problem with the 2016 Mercedes-Benz GLE63S?
Body and structure, with 1 complaint. Next is electrical (1).
How many recalls does the 2016 Mercedes-Benz GLE63S have?
5 recalls, covering communication, suspension and air bags.
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