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2016-2017 Mercedes-Benz AMG Gle63, Mercedes-Benz GLE300D and others recall: inflator module

Mercedes-Benz USA, LLC. reported this safety recall on October 17, 2017. It covers about 3,620 vehicles.

vehicles affected
3,620
reported
Oct 17, 2017
owners notified
Feb 26, 2018
related complaints
4

Air bags: frontal: passenger side: inflator module

What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE300d 4Matic, GLE400 4Matic, GLE350 4Matic, GLE63 AMG, GLE63 AMG Coupe, GLE63S AMG and GLE63S AMG Coupe, and 2017 GLS450 4Matic, GLE550 4Matic, and GLE63 AMG 4Matic vehicles. These vehicles may have excess bulkhead insulation extending into the lower windshield area, possibly affecting the windshield bonding and the full protective function of the passenger's frontal air bag in the event of a crash.
Risk
If the passenger's frontal air bag does not function as designed in the event of a crash, the front seat passenger has an increased risk of injury.
Remedy
MBUSA will notify owners, and dealers will remove any excess bulkhead insulation and rework the windshield bonding, as necessary, free of charge. Interim owner letters will be mailed in December 2017. Owners will receive a second notice when the remedy is available in late January 2018. MBUSA's number for this recall is 2018020002. Owners may contact MBUSA customer service at 1‑877‑496‑3691.

Recall number 17V655000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 4 complaints about airbags problems.

2016 Mercedes-Benz AMG Gle632017 Mercedes-Benz AMG Gle632016 Mercedes-Benz GLE300D2016 Mercedes-Benz GLE 3502016 Mercedes-Benz GLE 4002017 Mercedes-Benz GLE5502016 Mercedes-Benz GLE63S2017 Mercedes-Benz GLS 450

Questions about recall 17V655000

Is there a recall on the 2016-2017 Mercedes-Benz AMG Gle63, Mercedes-Benz GLE300D and others inflator module?

Yes. Recall 17V655000, reported on October 17, 2017, covers about 3,620 vehicles.

What is the fix for recall 17V655000?

MBUSA will notify owners, and dealers will remove any excess bulkhead insulation and rework the windshield bonding, as necessary, free of charge. Interim owner letters will be mailed in December 2017. Owners will receive a second notice when the remedy is available in late January 2018. MBUSA's number for this recall is 2018020002. Owners may contact MBUSA customer service at 1‑877‑496‑3691.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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