I leased the 2017 mercedes benz gle 350 in december 2016. Within 6 months of having the car, it started making this squealing noise when driving. The noise come and goes. When I brought the car for maintenance in november 2017, the dealership told me that the noise was not present while servicing the car therefore they couldn't figure out where it was coming from. Fast forward another 8 months and I got a warning light in my car saying that I needed to change my brake pads. Please keep in mind that this car only had 15,000 miles at this point. When I brought it in for service, they told me that they needed to change the brake pads and rotors due to excessive wear down. When I asked them if this was the usual, the service rep informed that they usually dont change breaks until about 30,000 or so but these breaks have been wearing down unevenly therefore they needed to be changed. When I asked him if they were able to figure out what the squealing noise was, he said that they wouldn't be able to figure out what the noise was until they changed the breaks and rotors. He assumed that the noise was coming from there but if this was so, then that would mean that this car was defective since right after a got it. The rep. Proceeded to tell me that my driving may have caused the uneven wear and tear of my breaks. Please note that I have 2 little kids therefore my driving is not wrecklessly or condusive of wearing down breaks within a year. I have done some research and I was able to find some forums online of mb leasers complaining of these same two issues; breaks and weird noises coming from new cars. Some mentioned the type of breaks used on these cars are defective and that it is a manufacturer's responsibility to fix them. Please help me research this issue and see if this is something the carmaker needs to take responsibility for. Thank you.
The worst 2017 Mercedes-Benz GL350 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Brakes1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Brakes1
Recalls 2
Steering: electric power assist system
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.
- Risk
- If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1‑800‑367‑6372.
Recall number 17V241000 · Recall details
Air bags: sensor: occupant classification
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GL350 4Matic Bluetec, GL550 4Matic, GLE350 4Matic, GLE43 AMG Coupe, GLE450 4Matic, 2016 GLE300d 4Matic, GLE350, GLE350d 4Matic, GLE400 4Matic, GLE550e 4Matic, GLE63 AMG, GLE63 AMG 4Matic, GLE63S AMG 4Matic Coupe, and 2017 GLS63 AMG vehicles manufactured April 23, 2014, to May 10, 2016. The front passenger seat Occupant Classification System (OCS) calibration may be incorrect, and as a result, the system can incorrectly classify the occupant as a child seat, deactivating the front passenger air bag.
- Risk
- If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will update the OCS software, free of charge. Owners may contact MBUSA customer service at 1‑800‑367‑6372.
Recall number 16V903000 · Recall details
Technical service bulletins for the 2017 Mercedes-Benz GL350 56
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Customer complaints relating to automatic transmission 725.0 (NAG3 Classic /9G‑TRONIC automatic...
- Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is...
- Only vehicles with a variable transfer case are affected
- Clanking noise from the area of the speakers in the doors
- Customer complaints relating to automatic transmission 725.0 (NAG3 Classic / 9G‑TRONIC automatic...
- This document is intended as a pre-case diagnostic reference for transmission related concerns
- Mercedes-Benz USA is currently experiencing limited availability of transmission fluid specification ATF...
- Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end)
- Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed,...
- The part numbers listed in the chart below should no longer be installed, and any existing stock must be...
What 2017 Mercedes-Benz GL350 owners say
Most recent owner complaints, unedited.
Compare the 2017 Mercedes-Benz GL350
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Questions about the 2017 Mercedes-Benz GL350
Is the 2017 Mercedes-Benz GL350 reliable?
Owners have filed 1 complaint about the 2017 Mercedes-Benz GL350, fewer than a typical GL350 model year.
What is the most common problem with the 2017 Mercedes-Benz GL350?
Brakes, with 1 complaint.
How many recalls does the 2017 Mercedes-Benz GL350 have?
2 recalls, covering steering and air bags.
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